We stayed in August, so the city wouldn't be as crowded considering we got every year for the Fourth of July. Walking in, the lobby is small and dark. We requested an early check in, and got there at 12 pm. They said to check back with them at 1pm. The room ended up being ready at 2pm. The hallway was small and dark, and the room was extremely small. There was no ice bucket in the room so you had to request it to the front desk. This also meant we would have to tip the employee who delivered the icebucket, which wouldn't be necessary if there was an ice machine on one of the floors. The people at the front desk said that the hotel was spy themed, but you can't see it as I thought everything was just black and white and colorless. We happened to have a fish tank in the room, and the water was dirty and the fish haven't been fed. We asked the front desk for some fish food and cleaner water, but no one ever arrived. Also, we heard about the complimentary public bike the hotel had, and planed to ride it to the White House. Turns out, they only had one bike available for the whole hotel. The pool on the roof was freezing, even though it was 90 degrees outside. Also, we went out to the city and came back at 1 pm and the room wasn't even cleaned! There wasn't even a desk in the room... This was by far over priced and the worst Kimpton hotel we have ever visited. We are also Kimpton in touch members, who book Kimpton hotels often. I would advise you to stay at the Kimpton hotel polomar at DuPont circle. The best hotel I have ever seen!
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- Also Known As:
- Donovan Hotel a Thompson
- Donovan House Washington Dc