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“Dog Friendly”

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The Hotel at Auburn University
Ranked #1 of 16 Hotels in Auburn
Certificate of Excellence
Reviewed 8 September 2012

This is our fourth stay this year but our first road trip with the dog. They were very accomodating first by putting a sign on the door to notify others of a pet in the room. But when we were unsure what to do with her for meals and asked them for suggestions they said they would keep an ear out for her and call us if she had issues. Like anxious parents we chose to stay close and ate in the hotel restaurant. The service was great as was the food. And our dog was fine and slept while we were away. We appreciated their extra efforts to care for our whole family.

Room Tip: We were upgraded to a junior suite which that extra room made in so very comfortable. We were on th...
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  • Stayed: September 2012, travelled with family
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Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Merryman, Manager at The Hotel at Auburn University, responded to this reviewResponded 9 September 2012

Dear K8Mac58

Thank you so much for staying with us at The Hotel at Auburn University, and for writing such a great review of your recent stay.

As truly love welcoming our guests four legged family members to the hotel; as a dog owner myself, I know how nice it is to be able to travel with your pet and not have to worry about boarding them while you are away. We are constantly looking for ways in which we can improve our pet program so that we can continue to provide an experience at the hotel that is second to none. Our landscaping crew (who incidentally does all the landscaping at Samford Hall across the street) has recently finished creating an on-site "pet area" that our guests can use instead of having to always go across the street.

Thank you again for being such a regular guest of ours, and we look forward to welcoming you back soon!

With regards,

David Merryman
Executive Assistant Manager - Rooms Division

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430 - 436 of 562 reviews

Reviewed 4 September 2012

We were here on a non football weekend. We stayed on the 3rd floor in a room with a view to College Street. The room was very nice. Had an akward odor when we arrived, but I quickly got out the spray I travel with and refreshed the room. Wasn't an issue though. The beds are full size which with one adult in each bed and one child /teenage child makes for a tight squeeze. I would have preferred a queen bed which most hotels are offering as standard now it seems. Everything was very nice in the hotel though. We had the buffet breakfast on Sunday morning which was very good and the area was very well kept and maintained by staff. The staff at the hotel was very pleasant including the desk to the linen staff. Everyone said hello with a smile! Would definintely stay here again!

  • Stayed: September 2012, travelled with family
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Thank Lvbeach85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Merryman, Manager at The Hotel at Auburn University, responded to this reviewResponded 9 September 2012

Dear Lvbeach85:

Thank you for taking a moment to give us your feedback on your recent stay at The Hotel at Auburn University, and for staying with us during your visit to Auburn.

I would like to apologize for the unusual smell you encountered in your room upon check in. It's nice to know that it wasn't an issue for you, but it is certainly something that we do not want you or any of our guests to experience, so I have alerted our Housekeeping Director about your concerns and he has addressed them with his staff.

I am happy to hear that you enjoyed your breakfast in Ariccia on Sunday morning; our Jazz Brunch is popular with our guests and local residents and we always love hearing positive reviews of the experience.

Of course, our biggest asset is our fantastic staff, and I'm pleased that you found them all to be pleasant and that they always said hello to you with a smile and showed you true Southern Hospitality.

Thank you again for your business; I hope that we can welcome you back to the hotel on your next visit to Auburn.

With regards,

David Merryman
Executive Assistant Manager - Rooms Division

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Reviewed 3 September 2012

Went out dog their way to treat me and my 80-pound Labrador like VIPs. When I left Shug in the room while I ran errands, she cried and barked. Instead of calling me to come back and get my dog, the hotel manager, John, came to he room and took her to his office. He called me to tell me she was ok and for me to take my time. Next day, the concierge watched her while we went to breakfast, even taking her out to do her business. And, a server by the pool brought her a bowl of ice so she could stay hydrated. They encourage guests with dogs to call ahead so they can book you on a lower floor room near the exit, for the dog's convenience. The hotel runs like a 5-star hotel in a larger city. Highly recommend!!

Room Tip: Inform staff you are bringing a pet so they will book you on a lower floor near an exit.
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  • Stayed: September 2012, travelled with family
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1  Thank Lauren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Merryman, Manager at The Hotel at Auburn University, responded to this reviewResponded 9 September 2012

Dear Lauren W:

Thank you so much for your recent stay at The Hotel at Auburn University, and for giving us such positive feedback about your stay and our pet policy.

We are staffed with a wonderful team of hospitality professionals and students in the hospitality program at AU, and we all have the daily goal of making our guests stay as flawless as possible.

The vast majority of our reception staff are dog owners and are particularly attuned to the needs of our guests traveling with their four-legged family members. I can assure you that John was more than happy to take care of Shug while you were out ; in fact, all of us loved having her in the back - she certainly didn't suffer a lack of attention from any of us!

If your travel plans bring you back to the Auburn area, we would love to welcome you and Shug back to the hotel.

With regards,

David Merryman
Executive Assistant Manger - Rooms Division

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Reviewed 31 August 2012

We have stayed here several times. The staff and service is wonderful. They have remodeled the bar and the restaurant.

The food was very good. Great place to walk or jog out on the campus. Beautiful trees!

I would highly recommend this hotel.

Stayed: August 2012, travelled on business
Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Merryman, Manager at The Hotel at Auburn University, responded to this reviewResponded 9 September 2012

Dear Joe B:

Thank you so much for staying with us at The Hotel at Auburn University and for providing such great feedback on your stay!

I hope that you enjoyed the newly renovated Ariccia dining room and bar; we are about 95% complete with all interior work and can't wait for the total project to be complete, including the completely re-done outdoor dining space.

Thank you again for staying with us, and we look forward to welcoming you back to the hotel on your next visit to Auburn!

With regards,

David Merryman
Executive Assistant Manager - Rooms Division

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Reviewed 26 August 2012

Spent 2 nights at the hotel. Great location. Inside there is lots of hardwood floors which gives the hotel a warm inviting feel when you enter. The room was great. It had a big walk in shower instead of a bath tub. They also have a excellent bar with 5-6 craft beers on tap. I need to visit again.

Room Tip: I had room 513 which just had a door into the hallway. Others on the same floor had a room with a do...
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  • Stayed: August 2012, travelled with family
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Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Merryman, Manager at The Hotel at Auburn University, responded to this reviewResponded 27 August 2012

Dear John L:

Thank you so much for staying with us at The Hotel at Auburn University, and for taking a moment to write such a great review of your experience.

We are continually updating and refreshing the hotel, in order to make sure that we are offering our guests the best accommodations in Auburn (and the entire state of Alabama, for that matter!)

However nothing would be possible without the dedication and energy of our fantastic team of hospitality professionals and students. They truly bring the hotel alive with an honest desire to provide a world class experience for all of our guests, and to show the true meaning of Southern Hospitality.

Should your travels bring you back to Auburn, we certainly hope to see you again!

With regards,

David Merryman
Executive Assistant Manger - Rooms Division

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Reviewed 26 August 2012

Breakfast buffet was fabulous - everything you could want! We are alums coming back for a visit to see the campus. Couldn't ask for a better place to begin the visit! Just looking across the street at Samford Hall makes you feel like you never left!

Room Tip: Corner rooms are bigger, have windows on two walls!
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  • Stayed: August 2012, travelled with friends
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Thank Annc41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Merryman, Manager at The Hotel at Auburn University, responded to this reviewResponded 27 August 2012

Dear Annc41:

It was our pleasure to welcome you back to Auburn and I'm so happy to hear that you had a great stay with us at The Hotel at Auburn University.

I agree that the views of Samford Hall across the street are second to none; it's far and away the most requested view in the hotel! I'm also happy that you had a chance to enjoy the breakfast buffet in our newly decorated Ariccia restaurant. We are almost finished with our beautification project and should be finished with our updated and refreshed outdoor dining space by mid-September.

Thank you again for staying with us; we hope to see you again on your next visit to Auburn.

War Eagle!

David Merryman
Executive Assistant Manager - Rooms Division

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Reviewed 18 August 2012

We stayed here when we were on a college looking trip with our son. Rooms were beautiful, if a little small - we actually ended up in two connecting rooms. Service was wonderful and the location couldn't be beat. Loved it!

Stayed: March 2012, travelled with family
Thank dbbourland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Merryman, Manager at The Hotel at Auburn University, responded to this reviewResponded 19 August 2012

Dear dbbourland:

Thank you so much for taking the time to review your stay at The Hotel at Auburn University in March.

For those visiting Auburn University for the first time, we are often the first contact they have with AU; we truly are the front door to Auburn University!

We have a vast amount of students on our team, and they are the best ambassadors for the University. They have a huge amount of pride for the hotel and for their University and it shows!

I'm so pleased that you found the service to be wonderful and the rooms beautiful; we hope you had a fantastic visit and that your son will soon become part of the Auburn Family.

With regards,

David Merryman
Executive Assistant Manger - Rooms Division

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Hotel at Auburn University

Address: 241 S College St, Auburn, AL 36830-5429
Phone Number:
Region: United States > Alabama > Auburn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Auburn
#1 Family Hotel in Auburn
Price Range: £111 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hotel at Auburn University 3.5*
Number of rooms: 248
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Also Known As:
Hotel Auburn University
University Hotel Auburn

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