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“You'd better have a car and money”

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Hampton Inn & Suites Oakland Airport-Alameda
Ranked #1 of 8 Hotels in Alameda
Certificate of Excellence
GreenLeadersBronze level
Dayton, Ohio
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“You'd better have a car and money”
Reviewed 19 August 2014

The place must be almost new, I could even smell fresh paint in the stairways, Very clean room and OK bed. If you get a room you'd better insist on the street side. The bay side is right at the end of Oakland Airport and outside the noise is crazy. I was on the street side and even with takeoffs early morning I could hardly hear anything (good quality windows too). You better have a car because nothing (no kidding nothing) is close. I will guess the closest restaurant is a 3 mile drive. The clean and new is not without a price and that price is expensive. $143.10 plus $14.31 tax on a Sunday arrival and the rest of week $217.55 plus $21.76 tax. WOW!!! Folks, this is a Hampton Inn at the end of a runway...

Room Tip: Rooms on street side are a must...
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  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank robotman7201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this review, 9 October 2014
Dear Guest,

Thank you for noticing the well kept maintenance of our hotel. We make every effort to keep our hotel in pristine condition. Our hotel is located in a park like setting by the Bay. We offer complimentary shuttle service to destinations within a 3 mile radius to make it convenient for our guests to do business, sightsee and enjoy some of the excellent restaurants in our neighborhood. For your future stays with us, I would be happy to make some suggestions so you can take advantage of all the great things to do in the Bay Area.

We appreciate your choosing the Hampton Inn & Suites Oakland Airport/Alameda!

Sincerely,
Dhruv Patel
Director of Operations
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716 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
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Bakersfield, California
Level 4 Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 August 2014

We traveled to Oakland to visit the USS Hornet. We stayed at the Hampton and were very impressed with the staff friendliness and the variety they had for breakfast. The room was large, clean and updated. This hotel is close to the airport. We stayed on the first floor facing the parking lot and never heard a plane. They have bikes you can ride for free and a shuttle that will take you anywhere within 3 miles. The hotel is in an industrial area and there are not places to eat within walking distance that we found. In the breakfast area we found that they leave fruit out, so if you were really hungry or wanted a snack in the evening you could have a piece of fruit. The value is very good for this hotel. We would definitely stay here again.

Room Tip: Rooms facing the parking lot are quieter.
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  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Lorie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this review, 9 October 2014
Dear Lorie,

You have written such a nice review of our hotel, thank you. You highlighted some of the wonderful amenities that make our hotel such a wonderful value: delicious free breakfast, fresh fruit snacks, complimentary shuttle service, bay-view trails for walking and bike riding. Did I mention clean, spacious rooms?

I am so glad that you were able to visit one of the fun landmarks in our area like the USS Hornet. There is so much to see in the Bay Area, we hope that you will come back for another sightseeing excursion.

Sincerely,
Dhruv Patel
Director of Operations
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Yuba City, California, United States
1 review
Reviewed 18 August 2014

This Hampton Inn is located right behind the Oakland Airport on the water's edge. On arrival by car, I found it difficult to find. After the flights stopped that evening, the hotel was very quiet. The room was very clean and fresh smelling, and quite a good size. My room faced the Bay, so the view was great. The next morning, the buffet breakfast was typical for a hotel of this range...yogurt, toast, bagels, waffles and apples or bananas. Overall, I was quite satisfied with my stay.

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this review, 9 October 2014
Dear Stephen,

We really appreciate your five star review of our hotel. I am so happy that you enjoyed the beautiful view of the bay, the size and cleanliness of the rooms and the variety of our tasty free breakfast.

Thank you for being our guest, we look forward to your next visit.

Sincerely,
Dhruv Patel
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level 5 Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 August 2014

The hotel is a classic hampton inn. Feels brand new inside and out. Excellent stationary bike to use for any cyclist traveling. The shuttle took us where we needed to go and to a small but good selection of places to eat dinner.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this review, 9 October 2014
Dear David,

I am pleased that you enjoyed our hotel and that you were able to take advantage of our fitness center and stationary bicycle. Maybe on your next visit you can take a ride on one of our bicycles on our bayside trails. It’s nice that you could use our complimentary shuttle service which took you to your destinations and to some enjoyable restaurants.

Thank you for your business. Please come back again.

Sincerely,
Dhruv Patel
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Red Bluff, California
Level 5 Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 August 2014

Purchased City Passes for San Francisco to take grandson to various museums and attractions. This was a last minute planned trip and there was nothing remotely affordable that was remotely decent available in the City. So, I chose this Hampton Inn which is very close to the Harbor Bay Ferry in Alameda and not too far from the Main St Ferry terminal in Alameda. It was very convenient for our tips back and forth to the City. I have stayed at this hotel before. As before, I found it to be very clean and comfortable. The front desk staff is friendly and helpful and the housekeeping staff keep the rooms very clean. The hotel is in a light industrial park area (Peet's Coffee, Raiders headquarters, etc.) so it is very quiet at night and the traffic around the area is light. There is one runway from the Oakland Airport that is across the estuary from the hotel, but the windows are triple paned and occasionally you will hear a rumbling, but it did not disturb our sleep. There is a nice walking/biking path along the water right at the hotel. The hotel has bikes available. The breakfast is pretty good. As with most hotel provided breakfasts, it's best to get the hot stuff right as it's served. The coffee is good. The bathroom towels are nice sized and fairly thick. The pool area is kept clean and neat and the hot spa and dip in the pool were refreshing after a long day of walking and touring. There is a courtesy shuttle available to select restaurants and the front desk has an extensive list of local eateries, noting staff favorites and places that will deliver to the hotel. My only knock on this place - as with every other Hampton Inn - is the lack of ceramic coffee mugs and glassware. This is not an inexpensive hotel and it is a Hilton product. I really don't like drinking coffee, juice or water from a paper cup. It seems very budget-motel-ish to not furnish ceramic and glass vessels.

Room Tip: If you think you will be bothered by the airplanes ask for a street side room. But I don't thin...
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  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank sandyanddick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this review, 9 October 2014
Dear Sandy and Dick,

Thank you for your thorough and detailed review of our hotel. You have offered other potential guests such great information about the amenities we offer. I am glad that you found our location quiet and accessible for your fun visit with your grandson. Many of our guests find our location very convenient for sightseeing in the Bay Area.

We are happy that you chose the Hampton Inn & Suites Oakland Airport/Alameda for your San Francisco excursion.

Sincerely,
Dhruv Patel
Director of Operations
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Honolulu, Hawaii
Level 4 Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 August 2014

My wife and I stayed at the Hampton Inn Airport Alameda hotel from August 7 to August 10, Room 341. One of the reasons we booked this hotel was because it had an airport shuttle to/from Oakland airport from which we were traveling. First, if you're going to use the shuttle, know that you have to call the hotel for them to send one, We found this out after waiting 30 minutes at the airport and seeing all the other hotel shuttles come and go.

The person that checked us in at the hotel was courteous and friendly. Things started getting bad the next morning, though, when I woke up to find two bugs/beetles in the bed (they weren't bed bugs, some kind of roach or beetle). The room seemed clean so I let it go. We left the hotel late in the morning and returned about midnight and were surprised to find that our room had not bee cleaned or serviced at all. We called the front desk and they had towels and soap brought up.

The following day we left in the morning and again were surprised to find that our room hadn't been cleaned when we returned that evening. Our bathroom floor was covered with towels (they hadn't been picked up since check-in), bed not made (at least the bugs were happy), trash not emptied, floors not cleaned, etc. We called the front desk and asked to speak to a manager because at this point we were not happy. Long story short, we were told a manager was not available, but one would call us back as soon as possible. Well, it's been 4 days and we're still waiting.

Bottom line, if you're looking for a place for one-night near the airport this hotel could suffice. Note that there are absolutely no restaurants within walking distance, though. If you're looking for a hotel for an extended stay, I would look for other hotels with better service and nearby amenities.

Room Tip: Call the hotel if you need the airport shuttle. Note that there are absolutely no restaurants withi...
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Green Features: Their environmentally friendly practices consist of conserving water by not providing house-keeping services.
  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Dean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhotels, Manager at Hampton Inn & Suites Oakland Airport-Alameda, responded to this review, 14 August 2014
Hi Dean M,

I want to apologize for the unfortunate experience that you had at our hotel, and it was my pleasure to speak with you over the phone yesterday. The health and safety of our guests is of the utmost importance. We work closely with a professional pest control company to address and rectify any pest situation that might occur.

And I'd also like to apologize for the lack of housekeeping service during the course of your stay. While we pride ourselves on our high level of service to our guests, it's clear that we dropped the ball. We have reviewed your comments with our staff and have addressed the situation.

- Andre Rook, Assistant General Manager
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Lincoln City, OR, United States
1 review
Reviewed 13 August 2014

Friendly staff, clean rooms. Nice breakfast area. Very convenient location being near the ferry and airport. 3rd floor can be loud due to the airplanes and I would prefer a different floor on my next stay.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this review, 9 October 2014
Dear Jennifer,

We appreciate your excellent review of our hotel. I am glad that the free breakfast and the comfortable rooms were to your liking. As you mentioned, our location, while quiet is very convenient to the airport, highways and the ferry.

Thank you for choosing our hotel for your visit to the San Francisco Bay Area.

Sincerely,
Dhruv Patel
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Oakland Airport-Alameda

Property: Hampton Inn & Suites Oakland Airport-Alameda
Address: 1700 Harbor Bay Pkwy, Alameda, CA 94502-3000
Phone Number:
Region: United States > California > Alameda
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Alameda
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Oakland Airport-Alameda 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Complimentary Guest Shuttle available from 4:00AM - 1:00AM daily. ... more   less 
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Also Known As:
Hampton Inn & Suites Oakland Airport Hotel Alameda
Hampton Inn And Suites Oakland Airport
Hampton Inn Alameda

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