First impression on arrival the manager on staff name Justin was a bit arrogant, the carpet in the hallway was dirty and musty. There was cigarates smells and strong pet smells. The bed in the room was squeaky and lumpy. The room also has a smell, poorly equipped kitchen with dirty pots and pans. The room is not well insolated, we can hear every step from the neighbors above. We stayed on the bottom floor and the noise made for a very unpleasant stay. We did ask the manager to find us a different room and was told there wasn't one available and will let us know when one comes open. The manager never did anything and pretty much ignored our request. There was also some safety issues that needs to be address at this hotel. Unfortunately we had no choice but to stay at this hotel because its the only hotel in this area that has a kitchen in the room.
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
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- Also Known As:
- Extended Stay Deluxe Oakland - Alameda Airport Hotel Alameda
- Extended Stay Alameda
- Alameda Extended Stay