We went to Ruth's Chris Steak House because we heard it was fantastic, a must-go to for a decent steak! And that was absolutely true, I had the 16oz ribeye, I can't remember what my wife had but she loved it! The only problem was the service.
We walked in without a reservation, they said it wasn't a problem and so they took our name and asked us to wait 5 minutes at the bar. We waited 15 minutes before we were seated at a booth that we saw had nobody in from the minute we walked in. Then we had several different waiters all asking the same different questions at different times, not knowing which one was meant to serve us.
They probably meant it as good service, but we felt pestered and we couldn't just sit and eat our food and enjoy each other's company because there was always a waiter asking "how is your experience so far?".
But the steak - wow! Amazing!
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