The first room that we were given was filthy. The sheet on one of the beds had black marks all over it and the other bed had red stains covering it. The chair had a huge white stain in the middle. The complimentary microwave and refrigorator did not even work and only one light worked. When you opened the door, the bottom plate was loose and made a very loud screeching noice when opened.
The next room that we were given was missing the deadbolt, it appeared to literally be ripped off of the door and wall. The inside of the microwave was covered in something brown.
When all of these items were brought to the attention of the staff, all he had to say was,"Well in the 6 months I have worked here, no one has complained about the rooms being dirty."
I simply asked for a refund and he refused. He came back in a very sarcastic voice and stated," You will never be happy and never wanted to stay here. I will walk you to every room until you are happy."
I then asked for a manager and he stated," It is Sunday at 5 o'clock, there is no manager, what do you expect?"
We left the hotel and are being forced to file a complaint with our credit card because the credit card we used was charged for a stay we did use.
I strongly encourage you not to stay at this location, the staff is rude and the rooms were dirty.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Choice Hotels, Hotels.com, Travel Republic (UK), TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your Rodeway Inn & Suites Anaheim by the Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Rodeway Inn And Suites Near Convention Center
- Rodeway Inn & Suites Near Hotel Anaheim
- Rodeway Inn Anaheim
- Rodeway Inn Hotel Near
- Anaheim Rodeway Inn
- Rodeway Inn & Suites Anaheim By The Convention Center California