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“Amazing, the staff really Blew us Away” 5 of 5 bubbles
Review of The Anabella

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The Anabella
Ranked #49 of 118 Hotels in Anaheim
GreenLeadersSilver level
Georgia
Level Contributor
3 reviews
“Amazing, the staff really Blew us Away”
5 of 5 bubbles Reviewed 22 October 2011

My husband and I flew out for a quick trip because we found great airfare. We only stayed for one night but the hotel was so wonderful, we really wished we could stay longer. I loved the way the hotel looked online, plus they had the best rate for a nice, quiet more romantic hotel so I booked it. I am so glad that I did. The rooms were a little smaller than I expected but There was adequate room, a great chair, a desk and one of the most comfortable beds ever. It was so nice. What really made the trip amazing was the wonderful staff. they were so helpful and accommodating. We arrived well before check-in time due to our early morning flight. We had planned to just store our bags and head to the park, but they saw that they had a room available though it was not on the second floor as noted in our special request. I really didn't care that it was on the first floor so they gave us the room right then. We were able to settle in and change before hitting the park. The walk to the park was very easy and pleasant. We were there for the Halloween Party at Disneyland so when we walked through wearing our costumes, we got lots of complements and a few laughs of appreciation from the staff. They really were super friendly and made the trip so much better than it would have been.

Room Tip: Regular King rooms are great for couples or single travelers but if you need a little extra room, go...
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mcfrlndsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,169 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (685)
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  • Chinese (Simplified) first
  • English first
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English first
San Diego, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 19 October 2011

The Anabella Hotel in Anaheim is only blocks away from the Disneyland Resort. Unlike many of the other non-Disney properties that surround the park, the Anabella is beautifully designed, very clean, and staffed by a group of extremely friendly and courteous people. The prices are very reasonable. I have stayed here many timed.

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
5 of 5 bubbles Reviewed 19 October 2011

Myself my wife son daughter in law and 2 grand-kids had 2 weeks at The Annabella. All our expectations were greatly surpassed. We had 2 rooms a King for me and my wife and a double queen for the Grand-kids and their parents. We had plenty of room and the rooms were very well appointed tasteful comfortable beds and perfectly cleaned and maintained during our stay.
Excellent value for money and when we saw other hotels in our immediate vicinity we would have had to pay twice as much to get any improvement at all.
The Annabella is perfect for families with an excellent restaurant and large pool for both children and adults. The staff were more than friendly and our experience was enhansed in particular by AJ at the bar. Nothing too difficult for him and very friendly with lots of good information.
Disneyland is about 15min walk (less with enthusiastic 7 and 6 yr old grand-kids) which helps to burn off some of the calories from huge servings at The Tangerine restaurant.
If anyone has a complaint about this Hotel they should take a long hard look at themselves.

Room Tip: Rooms at the back away from the main street
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  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paddy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
47 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 17 October 2011

The hotel room was better than I thought after reading all the reviews, I was kind of iffy about the hotel, but to tell you the truth it was decent to stay with my husband and son, really close by Disneyland where I was going. The only issue I had is that I booked thru a Online Serivce and would not honor the price, so I was VERY unhappy about there customer service.

Room Tip: Near Disneyland
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  • Stayed October 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank LuvTravels20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dkleckner, Front Desk Supervisor at The Anabella, responded to this review, 18 October 2011
Thank you for choosing to stay with us on your trip to Anaheim. We always recommend that everyone give us a try and not just go by some of the reviews posted online. While reading i was trying to understand what you had been speaking of when talking about not honoring a price. Customer service is one of our top priorities and I apologize if you felt let down in that aspect. I would like to invite you to contact me directly so I can better understand the challenges you might have faced when booking.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 17 October 2011

We booked with the hotel directly, spent 3 nights there in September and couldn't have been happier! Our flight arrived early, we couldn't check in straight away but the staff were more than happy to store our luggage for us.
After hitting Disneyland for a few hours we returned, checked in, only to realise that there was a toilet flushing problem. We called the front desk and within minutes we were relocated to a new room. We relaxed by the pool and got a light meal to tide us over - then we had the best sleep of our lives! Maybe it was the jetlag and that we were so exhausted, but really the beds were just so good!
The few meals we had at the "Tangerine Grill" were very nice and the staff very friendly. We were able to grab a shuttle to Disneyland just near the front door. The Queen/Double Deluxe room we had was spacious and more than comfortable for the family.
Overall our stay here was very pleasant, well priced & comfortable - we would be more than happy to recommend this hotel and of course stay here again!

  • Stayed September 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Angela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 16 October 2011

Location of this hotel was perfect- the hotel itself is a bit older but they are trying to update all their rooms. Casita suite was perfect for us (travel with a 4 yr old) - it was nice for her to have her own space. The hum of the air conditioner could be annoying, but it kept the west facing room cool. Good value - we didn't spend much ime except for sleeping and breakfast and a siesta/pool time every afternoon. The restaurant is quick an clean. The pool and pool side service is great. It is a little gem - of character - felt like we were in an oasis. Paid for a late check out (10$ per half hour after 12) Friendly staff - it was a perfect getaway for our family. Would visit here again and recommend.

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Barebums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parker, Colorado
2 reviews
4 of 5 bubbles Reviewed 15 October 2011

We had a great time at the Anabella! We booked through Southwest Travel and didn't know what to expect, but things went pretty well except for one rude front desk clerk that we just avoided at all costs. She was a very unpleasant woman.
Everything else was great. We ate at the Tangerine grill for pretty much every meal and it really helped save us money on food during the trip; we had free comped breakfast and we didn't pay for parking because it was included in our package and the parking pass had great coupons for buy one get one free lunch and a free meal for kids! It was awesome.
Our room was very comfortable and quiet and I slept great every night. The walk wasn't that bad to Disneyland. We definitely got a work out every day! :)

Room Tip: Rooms in the back seem to be quieter. We didn't have any problems with noise at all. And we also...
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  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Anabella

Property: The Anabella
Address: 1030 W. Katella Avenue, Anaheim, CA 92802-3419 (Formerly Anabella Hotel)
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Anaheim
#4 Spa Hotel in Anaheim
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Anabella 3.5*
Number of rooms: 358
Official Description (provided by the hotel):
Enjoy comfortable accommodations and the warm decor the perfect retreat upscale interiors,Divine TM pillow top beds, a sleep experience by the Anabella Hotel, crisp white bedding and elegant granite bathrooms. Its well appointed location is just minutes away from our Awarding Winning Tangerine Grill and Patio well known for its eclectic California Cuisine. ... more   less 
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Also Known As:
Anabella Hotel Anaheim
Annabella Hotel Anaheim
The Anabella Anaheim, California

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