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“great place to stay”
Review of Candy Cane Inn

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Candy Cane Inn
Ranked #4 of 118 Hotels in Anaheim
Certificate of Excellence
chicago, il
Level Contributor
234 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“great place to stay”
Reviewed 20 October 2013

We chose this place due to Tripadvisor reviews and were not disappointed! It is walkable to Disney (about 12 minutes if you are walking with a 4-year-old, faster if adults only) but definitely not the closest hotel to Disney. It has a good continental breakfast that was included in the room rate and also free parking. With these amenities, the price is very competitive with other hotels within walking distance of Disney (many of which charge for parking and/or breakfast). My son has a food allergy and the breakfast staff was very helpful in letting me look at the packaging for the foods that they have available so we could determine what was safe for him to eat. Housekeeping also did a very good job keeping the room clean. The rooms are on the smaller size, but we fit 2 adults and 2 children under the age of 6 without problem. There is also a free shuttle every 30 minutes that can take you to Disney and also will pick you up from Disney and bring you back. I would recommend getting on the shuttle early (especially if it is the shuttle right before Disney opens) as one of the days, some people were turned away because the shuttle was already full. All of the staff that we met were extremely nice and helpful. Would definitely consider staying again!

Room Tip: Rooms on the second floor facing Disney have a good view of the fireworks (helpful if you want to se...
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  • Stayed October 2013, travelled with family
    • Value
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Helpful?
1 Thank viv2367b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Candy Cane Inn, responded to this review, 22 October 2013
Thank you for allowing us the opportunity on your recent visit and I am pleased that you concurred that our Trip Advisor reviews were right on the money. We do aspire to deliver a quality product and exceptional friendly service to each and every guest that stays with us. We look forward to having you stay with us again and thank you in advance for being a repeat guest. Kind regards!
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Rating summary
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Escondido
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 October 2013

This was our 5th (possibly 6th) stay at the Candy Cane Inn. We are annual passholders and come here multiple times per year. I have to say this hotel feels like home. Warm, comfortable and everyone is so nice. Once you enter the hotel you don't even feel like you are in downtown Anaheim. From the front desk staff to housekeeping and bus drivers, they all make you feel welcome. Had a great ride in the shuttle with Danilo who shuttled us to the park during the bus drivers lunch hour. We have stayed in the regular, deluxe and premium rooms and I would recommend the premium rooms hands down. They are larger, farther from the street and offer breakfast delivered to your room. Not to mention including a microwave, robes and a welcome basket with treats as well as a 2pm checkout! Also love this hotel for acknowledging their regular customers with a $10 off coupon on their next visit. Always our first choice on Disney visits!

  • Stayed October 2013, travelled with family
    • Value
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Helpful?
2 Thank sstarlight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Candy Cane Inn, responded to this review, 22 October 2013
Thank you so much for being a repeat member of the Candy Cane Inn family. We appreciate your business and kind comments regarding our property and team of service professionals. Please feel free to contact me personally when returning as it would be my pleasure to assist with rates and reservations. Kind regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Keswick, Ontario Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 October 2013

This was our first visit to Disneyland and this hotel helped to make the trip wonderful. The location, continental breakfast, pool area, cleaniness of the grounds and the room maintenance were collectively better than any other hotel we have stayed at outside of a 5 star at WDW. The staff were wonderful and someone is always at the desk. I had a room request and I could not have received better rooms. Thank you Mr. Holl. I would recommend the hotel to anyone visiting this area.

  • Stayed September 2013, travelled with family
    • Value
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Helpful?
1 Thank JaneC2033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Candy Cane Inn, responded to this review, 22 October 2013
Thank you for staying with us and I am happy that you enjoyed the Candy Cane Inn and your visit. We appreciate your kind comments and I am glad we were able to accommodate your requests, as it is our pleasure to provide our guests with excellent customer service. Please feel free to contact me personally when returning as I would be delighted to assist with rates and future reservations. Kind regards!
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Winnipeg, Canada
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 October 2013

What can you say? The Candy Cane Inn is incredible! Close to everything. Clean, quiet, great staff, and Edd! Great breakfast area, great pool and hot tub, rooms were clean, and the atmosphere was perfect. Would never stay anywhere else in Anaheim. The perfect location to everything you want to do!

  • Stayed October 2013, travelled with family
    • Value
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Helpful?
1 Thank craigiecubsfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Candy Cane Inn, responded to this review, 22 October 2013
Thank you for allowing us the opportunity on your recent visit and I am pleased that we were able to make your stay an enjoyable one. We look forward to having you stay with us again. Kind regards!
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Bend
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 October 2013

This is a very nice property located within walking distance to Disney (even with my kids 6 and 8). They have a nice small pool area with a covered hot tub which is nice to relax in after a long day at Disney. The rooms are nice, well maintained, and clean. The grounds and landscaping are incredibly maintained. There is a private shuttle bus for the residents of the Candy Cane Inn to and from the Disney part which runs every half hour just before/after Disney opens for the day. They have a very nice continental breakfast with croissants, danishes, donuts, juice, coffee, cereal, bagels, boiled eggs, and cheese. While this is not a five star luxury property like a Disney Resort Hotel, it is very nice and is a far better value. I was unable to find anything this nice and this close to Disney at this price point.

We stayed here because of the incredible reviews on Trip Advisor, and the fact that the value for the price was good. Because of the good reviews, we had high expectations for our visit and the level of service at Candy Cane Inn. Our high expectations were immediately met with disappointment with our check in process. The staff was not friendly, I was never welcomed, I was never told anything about the amenities of the hotel, and the staff at the front desk were so inattentive that I literally had no idea when the check in process was completed. The staff handed me my keys and walked off. After a few minutes I determined on my own that the check in process was completed, took my keys, and went to our room. Once the General Manager learned of our poor experience, he sent a nice letter of apology to our room along with a gift basket of snacks. It was greatly appreciated for him to acknowledge the issue. It is understandable that employees will have a bad day now and again and provide poor service. They may have been tired after a long weekend with rude tourists at Disney? The important thing is that the management of this establishment cares about its reputation and its guests and tries to correct issues quickly. I would recommend the Candy Cane Inn to friends and other travelers without hesitation.

  • Stayed October 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Bret B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Candy Cane Inn, responded to this review, 22 October 2013
Thank you for staying with us and providing your valuable feedback. I am apologetic for the incident that you noted, as Guest Service is of the upmost importance to us here at the Candy Cane Inn. I am glad that our Management Team was able to acknowledge and address your issue and I have spoken at length to the rest of my team to continue to train and grow them in excellent customer service. I again apologize for any inconvenience you may have experienced and please don’t hesitate to contact me personally when your family is returning as it would be my pleasure to assist with rates and reservations. Kind regards
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Canada
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 October 2013

The room was clean, lovely and has shutters instead of curtains! Cute and anti-dust :) I loved it! The room had a tiny bit of mustiness, likely from being closed up all day, but when we opened the window it was quite nice.

Great place for kids as there was a small wading pool in addition to a deeper pool for the bigger kids. The shallow end of the deeper pool was not that expansive, but with a wading pool it didn't matter so much. The exterior is quite pretty, with lovely flowers. And from our balcony we could see the fireworks from Disney at night. A truly lovely experience.

It is a busy hotel being so close to Disney, but the staff are very professional and nice. The breakfast offered a good variety, and the shuttle service to Disney was excellent. Although it is close enough to walk, we preferred to ride after a long day walking at Disney.

We will definitely stay here again.

Room Tip: We were near the back, second floor, facing Disney and it was lovely, quiet and great view.
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  • Stayed August 2013, travelled with family
    • Value
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Helpful?
1 Thank EconConferenceGoer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Candy Cane Inn, responded to this review, 18 October 2013
Thank you for staying with us and sharing your positive comments with fellow TripAdvisor travelers. We look forward to seeing you again and please feel free to contact me personally when your family is returning as it would be my pleasure to assist with rates and reservations. Kind regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lynnwood
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 October 2013

I have been to Disneyland the past 5 years in a row and after staying at various Hotels along the main road I have discovered this quaint gem! The hotel is an original from 1955 but has been renovated over the years. The cobblestone driveway and enchanting fountain that greet you as you enter the property tells you you have entered paradise! Despite being on Harbor Boulevard you do not hear any street noise and you are only a short 8 minute walk from the gates of Disneyland. There is a shuttle available also, free of charge! The grounds are kept up impeccably and the smell of the flowers and birds singing is so serene.There is a separate wading pool area for toddlers which is all enclosed by trees and flowers...I never saw any kids there though and found it to be a nice private seating area to sit and relax! The staff here is so great and really treat each guest as someone special! They really go out of their way to make your stay most pleasant. The housekeepers are wonderful also and take it upon themselves to notice your pattern of coming and going and our room was always cleaned by the time we made our first "rest" stop of the afternoon after some hours at the park. If they know you are celebrating a special event you will find a treat in your room upon entering. I cannot say enough about this place...did I mention there is FREE PARKING? That is becoming harder to find as many of the Hotels now charge for daily parking!!

Room Tip: Rooms at the back are the nicest but you may hear sounds coming from Radiator Springs ride at Califo...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Candy Cane Inn, responded to this review, 17 October 2013
Thank you so much for being a repeat member of the Candy Cane Inn family. We appreciate your business and many kind comments regarding our property and team of service professionals. Please feel free to contact me personally when returning as it would be my pleasure to assist with rates and reservations. Kind regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candy Cane Inn

Property: Candy Cane Inn
Address: 1747 South Harbor Blvd., Anaheim, CA 92802-2392
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Anaheim
#1 Family Hotel in Anaheim
#2 Romantic Hotel in Anaheim
#24 Business Hotel in Anaheim
Price Range (Based on Average Rates): ££
Number of rooms: 171
Also Known As:
Candy Cane Hotel Anaheim
Candy Cane Inn Anaheim, California
Candy Cane Anaheim

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