All of the above reviews are very true basing on my experience. I got there in the hotel late in the afternoon after a tiring day from Disneyland. First, the front desk indian lady asked me, how many are going to stay? I told her 2 only but friends are coming in to eat dinner that we brought in. She said that I need to pay extra $15 per person who will stay. Ridiculous! this is my first time to hear this kind of policy.Fine! Then if that's the case, then we'll just eat out.When I finally got the room, I was disgusted. It was filthy and awfully smelly. I got out of the room immediately and told her I can't stay in the room and asked for a refund of 1 day for a suppose to be 2 day stay. She answered in a high tone that there's no more refund since we passed the cut off time of 3pm for next day cancellation but Reading the contract, there' s no specific time indicating a cut off time. Very very upset of the situation, I'm raising my voice, and along came this Indian man who made the situation worst. They are very rude. Instead of sympathetic to you as a customer, they raise their voice and blame it all on you. THIS HOTEL SHOULD NOT EXIST!!!!!
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- Also Known As:
- Anaheim Executive Hotel Anaheim
- Anaheim Executive Inn And Suites
- Anaheim Executive Inn & Suites California