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Doubletree Suites by Hilton Hotel Anaheim Resort - Convention Center
Ranked #12 of 118 Hotels in Anaheim
Certificate of Excellence
United States
1 review
“Excellent Stay”
5 of 5 bubbles Reviewed 8 August 2014

Great amenities and service! This hotel has the highest rating on the booking sites we used, and was also well-priced. The suite was beautiful, the fact that it was two rooms really made staying with our toddler much easier. Daily clean up was thorough and thoughtful. All the employees we interacted with were helpful and jumped at the chance to help us. I really had no complaints. Oh yeah, and the cookies are amazing! :)

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gabriel I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDT, Manager at Doubletree Suites by Hilton Hotel Anaheim Resort - Convention Center, responded to this review, 12 August 2014
Dear Gabriel I,

Thank you for taking the time to review our hotel. Our guests’ feedback is very important to our team.

I’m glad that you enjoyed the suite - I think they are ideal for families like yours. I am also happy to hear your kind words about the staff.

I hope you can stay with us again soon.

Warm regards,

Deborah Fisher, Manager
Doubletree Suites by Hilton Anaheim Resort – Convention Center
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2,426 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (308)
Date | Rating
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English first
Broken Arrow, United States
1 review
5 of 5 bubbles Reviewed 8 August 2014

Stayed at this hotel a couple of years ago and was happy to see on this visit that it is still very clean and well maintained. About a 15 minute walk to Disneyland and great access to all freeways. Great staff.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDT, Manager at Doubletree Suites by Hilton Hotel Anaheim Resort - Convention Center, responded to this review, 12 August 2014
Dear Angela S,

Thank you for taking the time to send us a review. We appreciate your loyalty to our hotel.

I'm so happy to hear hear you enjoyed the hotel & staff during your visit.

We hope to see you again soon.

Kind Regards,


Deborah Fisher, Manager
Doubletree Suites by Hilton Anaheim Resort - Convention Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
106 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 8 August 2014

Stayed 3 nights in November 2013. 10 mins drive to Disneyland. A lot of eateries within 5 mins drive. Denny's restaurant just across the street. Room had 2 queen size beds, ideal for a family of 3. I did not have to request for a roll-away bed like in other hotels. Staff were friendly and willing to help provide advice on how to get around.

  • Stayed November 2013, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank EF71R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDT, Manager at Doubletree Suites by Hilton Hotel Anaheim Resort - Convention Center, responded to this review, 11 August 2014
Dear EF71R,

I’m so happy to hear that you enjoyed your stay with us. I'm glad you found the staff friendly & helpful.

Please visit us again soon.

Warm regards,

Deborah Fisher, Manager
Doubletree Suites by Hilton Anaheim Resort – Convention Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

Very happy with our stay. We had a double queen suite on the 7th floor (which I believe is the top floor, we paid $15/night for the fireworks upgrade) which was very comfortable and spacious. Is about a 20 minute walk to Disney which I didn't think was a big deal. There is a nice restaurant and kids eat free with one adult ordering an entree which I thought was great value and the food was v nice (and I am pretty fussy!!). Concierge helpful and friendly. Nice cafe in the lobby serving Starbucks coffee. No complaints.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CityGirl55London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDT, Manager at Doubletree Suites by Hilton Hotel Anaheim Resort - Convention Center, responded to this review, 8 August 2014
Dear CityGirl55London,

Thanks so much for your kind words about our hotel.

I’m happy to hear that you enjoyed the hotel as well as Agio Ristorante & Cafe Biscotti. The Kids Eat Free Program is such a great value for families.

Please visit us again soon.

Warm regards,

Deborah Fisher, Manager
Doubletree Suites by Hilton Anaheim Resort – Convention Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 August 2014

We recently stayed at the Doubletree Hotel in San Diego on Hotel Circle. That property was unacceptable and totally mismanaged. So with caution we decided to stay at this Doubletree in Anaheim. Really nice property and well appointed rooms. Although the rooms with king size bed were a bit small. But we also had a room that was a queen suite with 2 queen beds and a separate living room. Plenty of room and really nice accomodations. Pool at this property is a bit small and the decking around pool becomes very hot when the sun is shining on it so be careful. But all in all a nice place, convenient location and nice staff. Liked the little cafe in the lobby - more convenient than going to the restaurant for a cup of coffee or a latte. Great planning.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank 651karrieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDT, Manager at Doubletree Suites by Hilton Hotel Anaheim Resort - Convention Center, responded to this review, 7 August 2014
Dear 651karrieb,

Thank you for taking the time to send us a review. We appreciate your loyalty to the Doubletree by Hilton brand.

I apologize that your experience at our San Diego property was a disappoinment to you. I'm also sorry that the pool area was a bit small for your needs. I'm glad to hear you enjoyed our hotel, though.

We hope you’ll stay with us again soon.

Kind Regards,


Deborah Fisher, Manager
Doubletree Suites by Hilton Anaheim Resort - Convention Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Honolulu, United States
1 review
5 of 5 bubbles Reviewed 3 August 2014

excellent room and customer service! we stayed in 4 different hotels during this family vacation and this hotel was the best. Our tub did not drain properly but they fixed it right away. We always received enough fresh towels everyday (family of 5) without asking--now that made a difference. Customer service was outstanding!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Claude K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDT, Manager at Doubletree Suites by Hilton Hotel Anaheim Resort - Convention Center, responded to this review, 4 August 2014
Dear Claude K,

Thanks so much for your kind words about our hotel.

I apologize for the difficulty with your tub but I am glad Engineering adressed it right away. I'm glad to hear your enjoyed your visit.

Please visit us again soon.

Warm regards,

Deborah Fisher, Manager
Doubletree Suites by Hilton Anaheim Resort – Convention Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Livermore, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

This hotel is not exactly within walking distance from Disneyland if you have very young kids, but it has a convenient Anaheim Resort Transit (ART) stop right in front of it which runs every 20 minutes, at a fee. Although not as convenient as Disney hotels or those right across the street from Disneyland, the suite offers enough space for entire family to roam about and at a lower rate than Disney hotels. So it's worth the trade-offs. We're very likely to return and stay at this hotel.

Pros:
1. Exceptional front desk personnel. They didn't win me over by the warm cookie (although the family liked it), but they're efficient at check-in and check-out, consistently polite and always helpful. Leo checked us in and deserved a call-out for his wonderful attitude and efficiency.
2. Restaurants - at close proximity, including Ruth's Chris and Morton's Steakhouse, both within walking distance. On-site restaurant Agio exceeded my expectation in food flavor, but service could be improved. It took 2 servers to get the wine order right, and the servers barely smiled. They also didn't come around very often for refills or check on any needs. Stark contrast from the front desk staff. Worth mentioning is the Cafe Biscotti personnel whom, like the front desk staff, very pleasant and patient while we took time to figure out the Starbucks concoction we wanted.
3. Room - not the most spacious suite but adequate. Our room had a desk in lieu of dining table, but we didn't eat in.

Cons:
1. Pool - nothing spectacular especially size, no lifeguard on duty. But you could see Disney's fireworks. I had 8 bug bites one night there while sitting on lounge chair. At first I couldn't judge if it's bed bug (which would be far worse!) from the couch I napped on after swimming, but the way the bites look suggested they're probably more mosquito bites. NOTE: Nothing wrong with the bed and definitely not suggesting bed bugs. Some pest control would help near the pool.
2. Housekeeping - our room wasn't cleaned the 2nd day upon arrival. When we asked for cleaning to be scheduled an hour later, so we could rest up after Disneyland, the housekeeping staff would call us back to negotiate for earlier clean time because of staff's schedule. We ended up having to shorten our rest to make room for cleaning.
3. Shuttle (ART) - although mostly available and driver helpful, sometimes it took far more than 30 minutes for one to show up. One night we gave up waiting after close to 40 minutes, and walked 2 long blocks back to hotel from Garden Walk. Hotel can't control this, but something to bear in mind if you have little ones yearning to get back to hotel.

Room Tip: Ask for side to see Disney's firework. The upgrade is available at a cost at the time of bookin...
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank funin20s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDT, Manager at Doubletree Suites by Hilton Hotel Anaheim Resort - Convention Center, responded to this review, 1 August 2014
Dear funin20s,

Thank you for your feedback and for choosing our property during your stay in Anaheim.

I'm so happy to hear Leo impressed you at check in - he is such a pleasure to work with. I'm also glad that Cafe Biscotti was a pleasure. I visit them every day for my Triple Non-fat Latte & they are just the best.

We apologize that the Housekeeping service & pool environment was a disappointment to you. We will be sure to mention your comments to both Housekeeping & Engineering for follow up.

We hope that you give us another opportunity for a even better experience.

Kind Regards,

Deborah Fisher, Manager
Doubletree Suites by Hilton, Anaheim Resort - Convention Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree Suites by Hilton Hotel Anaheim Resort - Convention Center

Property: Doubletree Suites by Hilton Hotel Anaheim Resort - Convention Center
Address: 2085 S Harbor Blvd, Anaheim, CA 92802-3513
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Anaheim
#4 Romantic Hotel in Anaheim
#6 Family Hotel in Anaheim
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree Suites by Hilton Hotel Anaheim Resort - Convention Center 3.5*
Number of rooms: 251
Official Description (provided by the hotel):
The newly renovated DoubleTree Suites by Hilton Hotel Anaheim Resort - Convention Center is ideally located one block from the Anaheim Convention Center and just one mile from Disneyland(R) Park and Disney's California Adventure(R) Park. Now offering free wifi and 100% Non-Smoking facilities. ... more   less 
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Also Known As:
Doubletree Suites By Hilton Hotel Anaheim Resort - Convention Anaheim
Doubletree Hotel Anaheim
Doubletree Resort Anaheim
Doubletree Suites By Hilton Hotel Anaheim Resort - Convention Center California

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