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“Clean and courteous!”

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Desert Palms Hotel & Suites
Ranked #24 of 118 Hotels in Anaheim
GreenLeadersBronze level
Salem
1 review
“Clean and courteous!”
4 of 5 bubbles Reviewed 1 April 2011

We had stayed here once before upon a classmate's recommendation. On this latest visit, we stayed two nights. When we arrived, I was told that they did not have our reservation. I knew this was just an oversight since I had the reservation number and details saved to my phone. It turned out to be just a software glitch. But the people at the front desk were very apologetic and insisted on upgrading us to a suite for the original price we paid for the regular room. Every business drops the ball every once in awhile. What sets them apart is how they deal with those situations and the staff here went out of their way to make us feel welcome. Our rooms here have always been clean and the breakfast is always over and above. Our kids love eating out on the terrace on the roof area in the sunshine! Overall, a great trip and we have already recommended it to friends planning on coming to the area.

  • Stayed March 2011, travelled with family
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    • Location
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Helpful?
Thank pnljohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Las Vegas, NV
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 1 April 2011

My husband and I took four teenagers to Disneyland over Thanksgiving weekend 2010, and Desert Palms was the perfect place for us. The rooms are large enough for the kids, and the hotel is a 10 minute walk to the Park. Very convenient. I will definately stay there again.

  • Stayed November 2010, travelled with family
    • Value
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Helpful?
Thank pcoaley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burbank, California
2 reviews
5 of 5 bubbles Reviewed 29 March 2011

Actually we had a completely different experience than some reviewers. We stayed at the hotel's kid suite. It was newly renovated. Had lovely furniture, everything was clean and tidy. You can tell a hotel room from their bathrooms, and Desert Palms had one of the cleanest and newest bathrooms we've come across. We have stayed in some upscale hotels, but when you travel with kids you need practical and not chi-chi rooms. This had an awesome bunk bed and a TV, in a separate room. That by itself was a steal for the money we paid (about $230/night total through Expedia.com.) Again, if you are traveling with little ones, you need clean and practical. And this was it for us. Especially it being a few blocks from Disneyland. The staff was very nice. They accommodated us although we were a few hours earlier than check-in time. Cheers, the Cook Family

  • Stayed March 2011, travelled with family
    • Value
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Helpful?
Thank swirlymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 26 March 2011

This is our third time staying at the Desert Palms...and won't be our last. The kitchenette suite offers us the space and comfort we need during our stay in the Disneyland resort. The staff are extremely friendly and warm. The hot breakfast served daily from 7-10 is the perfect start to the day. We highly recommend this hotel...especially if you have children.

Carmine & Edwina
Vancouver, CANADA

  • Stayed March 2011, travelled with family
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Helpful?
1 Thank terzigno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 26 March 2011

First trip to Disney with the kids. Hotel is older and has paper thin walls. Was so noisy!!!! I have stayed in other hotels along this strip that are just as old and definitely not as noisy with much more friendly, knowledgeable staff.

Coffee pot didn't work too well. hotel staff not too friendly and didn't know too much about where to catch buses for shuttle tours.

  • Stayed March 2011
    • Value
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Helpful?
Thank Cherrypoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 March 2011

This hotel is very convenient. It is just around the corner from Disneyland Resort. We walked to the park(s) everyday & saved $ from the parking fees. Room was very nice. We had requested a non-smoking room w/ 1 bed but upon cking in Sam at the front desk suggested a different room w/ two beds because the location was better and quieter. The room was a nice size & nicely decorated. Hotel pool & spa was nice and clean too. And the hot complementary breakfast was better than most hotels offer. The front desk staff we encountered, Sam & Nevine, were pleasant and accommodating. Would recommend.

  • Stayed January 2011, travelled as a couple
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Helpful?
1 Thank jdaz85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 22 March 2011

We completely enjoyed our stay at the Desert Palms. The value was great and the hotel is in terrific shape. We are Season Pass Holders at Disneyland and have stayed at the majority of the "harbor blvd" hotels, and we will definately look for specials in the future at your hotel and stay there again!

Breakfast is really key!!! :) Thanks for providing that wonderful service and a rooftop morning :)

Underground covered parking.... Interior corridors....

  • Stayed March 2011, travelled with family
    • Value
    • Location
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    • Service
Helpful?
Thank kelleyarizona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Desert Palms Hotel & Suites

Property: Desert Palms Hotel & Suites
Address: 631 West Katella Avenue, Anaheim, CA 92802-3410
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Anaheim
#8 Business Hotel in Anaheim
#26 Family Hotel in Anaheim
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Desert Palms Hotel & Suites 3*
Number of rooms: 196
Official Description (provided by the hotel):
The Desert Palms Hotel and Suites is located in the heart of the Anaheim Resort. It is right on the corner of business and pleasure; located next door to the Disneyland Resort and across the street from the Anaheim Convention Center. Along with our spacious rooms and suites we offer Free Breakfast, Free Parking, and a Free Hot Breakfast Buffet. All rooms and suites come equipped with a microwave, mini-fridge and coffee maker. You are sure to find the perfect place for your family vacation at the Desert Palms Hotel. Our room offering start with the Deluxe Room, which offers 2 queen beds and continues with a number of different suites. Our Borrego Suites offers a sunken living room with sofa sleeper for up to 6 people. Our Yuha Kids Suite offers a bunk bed for the kids! Our Sahara Condo Suite offers a full kitchen, perfect for longer stays. Our largest room, the Kalahari Family Suite sleeps up to 8 people with 2 private bedrooms and 2 bathrooms. There is something for everyone at the Desert Palms Hotel. Kids will have a blast at our arcade corner and even have their own special check in at our Kids Registration. In the lobby they can start the scavenger hunt to find our hidden Mickey and Minnie and receive a prize! Our lobby also features a photo kiosk, perfect for taking that family photo and uploading it straight to Facebook or Twitter. Choose the Desert Palms Hotel for your next Anaheim Vacation and Experience the Oasis. ... more   less 
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Also Known As:
Desert Palms Hotel And Suites
Desert Palms Anaheim
Desert Palms Hotel & Suites Anaheim, California
Desert Palms Hotel Anaheim

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