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“Pleasantly Surprised”

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Desert Palms Hotel & Suites
Ranked #23 of 118 Hotels in Anaheim
Certificate of Excellence
GreenLeadersBronze level
Reviewed 20 August 2012

Hotel was easy to access and front desk area inviting and cool. Upon check in we were upgraded to a larger suite with two bathrooms. I was delighted as we were 4 adults and 1 child. Staff were friendly and informative. Underground parking was free. Our room was really clean with fridge and microwave. The bathrooms were meticulously clean. Our airconditioning kept both rooms cool throughout our 5 night stay in excessive temperatures of 100 degrees. The shuttle just across the street ran every 5 minutes to Disney. Cold bottles water in gift shop available for 99 cents. Pool area shaded in afternoon. Subway and convenience store nearby. Full breakfast buffet a real saving. I really feel our hotel had a great contribution in making our disneyland experience great in spite of soaring temperatures. We will definitely stay here again.

Room Tip: recommend 2 bathrooms when travelling with extended family.
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  • Stayed: August 2012, travelled with family
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4  Thank Beverly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,325 - 1,331 of 2,025 reviews

Reviewed 20 August 2012

We packed out one of the six-person suites with an extended family that included two children, and we were pleased with our choice of hotel. The room was clean, the staff friendly and the location convenient. Disneyland and California Adventure are an easy walk away, and there are plenty of nearby restaurants (including some bargains in the strip mall across Harbor Boulevard). Accommodations are excellent for the price range; our only complaint is that the pull-out sofa/bed wasn't particularly comfortable. The free breakfast each morning was a nice plus; there's a wide variety of food, nothing fancy but certainly tasty. We'd stay here again.

  • Stayed: August 2012, travelled with family
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Thank notanativemontanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2012

We stayed at the Hotel over two nights at Disney ! I am afraid we found to be over rated and over priced....the booking was jumbled up..we were told that the room we booked on-line was not available and we had to go for a change....overall forgetful experience..But the staff was quite friendly..particularly their travel desk...

  • Stayed: September 2011, travelled with family
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1  Thank rajivpers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2012

I thought we were in for a disaster when we arrived after a 15hr flight to Desert Palms Hotel & Suites Anaheim to find our travel agent had incorrectly cancelled our booking!!!!
The staff could not have been more sympathetic and helpful and as I had all the previous booking paperwork, the manager Shirley honoured our booking at the original price, which was wonderful and I'm sure saved me having a breakdown at the front counter.
The room was very clean and comfortable. I loved that we had a fully equipped kitchenette, so I could cook lunch or dinner on any days I wanted. Our room on the second floor did get quite a lot of noise however from the room above. Sounded like a herd of elephants stomping around some nights which was a bit disappointing.There is a fully provided buffet breakfast each day in the breakfast room and although a busy room, everything was very clean and trays replenished quickly.
A great pool is provided which was a relief each day in the heat.
Desert Palms is in a perfect position if your heading to Disneyland. Only a ten minute walk to the front gate.
We did not realise Anaheim is so difficult to get back and forwards to LA. Public transport is pretty terrible and you will need to organise day tours if you want to go up and down and explore LA. However, Anaheim is much less expensive to stay in than LA, so "pros and cons".
We had a great time here and appreciate all the hotel did for us re our booking stuff up.

Room Tip: Ask for a room with nobody above you....not sure if all the same but the room above us was very nois...
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  • Stayed: August 2012, travelled as a couple
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4  Thank ceddy61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2012

My family stayed here a weekend in July in a suite with bunkbeds and we were pleasantly surprised. We normally stay at a different hotel in the area but they were booked so we went to the desert palms instead and I think they have won us over. The staff was lovely and very helpful, the breakfast in the morning was great and it was really close to disneyland. The only thing I could possibly fault them on is the bathroom fan is soo loud! But overall a great stay and I will definately be returning soon.

  • Stayed: July 2012
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Thank disney_loverr74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2012

We booked this hotel as part of a vacation package on the Disney website. After we checked in, we knew we had made a good choice. The young lady that checked us in was very friendly and helpful. We had arrived early, so we left our luggage in a secure area while went and explored Downtown Disney. We timed it: form door to park walking at a normal pace (with 7-year-old), it took us 10 minutes.

When we returned, the same nice lady was there and she upgraded us to a mini-suite with sunken living area, microwave and fridge. Fantastic!

We enjoyed the free secure underground parking and Wifi. Two big reasons for us to stay here as husband had to do work while on vacation as well, and Wifi was a necessity. I loved having a coin laundry area.

The breakfast was ample: waffles, eggs, sausage, potatoes, cereal, oatmeal, tea and coffee. There was also fresh fruit available. We ate breakfast here only 3 times during our 9 night stay as that was the only negative for us - on days we went to park, we were out the door by 7:15 to walk to park - and earlier for Magic Morning hours. If the breakfast started at 6, that would have been ideal.

Pool area was very nice as well, but can get very crowded in afternoon. Towels are provided at pool and you need a roomkey to access it. Bonus: get a cocktail from Sanbox Bar / Restaurant in the hotel and they put it in a plastic cup to enjoy poolside.

All in all a fantastic stay and I would return with no hesitation!

  • Stayed: July 2012, travelled with family
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5  Thank Starfish423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2012

We had a nice stay. The room was clean and comfortable. The kids loved the complimentary hot breakfasts esp. the potatoes, sausages and make your own waffles. This was the first time we stayed here and we will stay here again next year.

  • Stayed: July 2012, travelled with family
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2  Thank myhappybears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Desert Palms Hotel & Suites

Address: 631 West Katella Avenue, Anaheim, CA 92802-3410
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Anaheim
#8 Business Hotel in Anaheim
#26 Family Hotel in Anaheim
Price Range: £121 - £285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Desert Palms Hotel & Suites 3*
Number of rooms: 196
Official Description (provided by the hotel):
The Desert Palms Hotel and Suites is located in the heart of the Anaheim Resort. It is right on the corner of business and pleasure; located next door to the Disneyland Resort and across the street from the Anaheim Convention Center. Along with our spacious rooms and suites we offer Free Breakfast, Free Parking, and a Free Hot Breakfast Buffet. All rooms and suites come equipped with a microwave, mini-fridge and coffee maker. You are sure to find the perfect place for your family vacation at the Desert Palms Hotel. Our room offering start with the Deluxe Room, which offers 2 queen beds and continues with a number of different suites. Our Borrego Suites offers a sunken living room with sofa sleeper for up to 6 people. Our Yuha Kids Suite offers a bunk bed for the kids! Our Sahara Condo Suite offers a full kitchen, perfect for longer stays. Our largest room, the Kalahari Family Suite sleeps up to 8 people with 2 private bedrooms and 2 bathrooms. There is something for everyone at the Desert Palms Hotel. Kids will have a blast at our arcade corner and even have their own special check in at our Kids Registration. In the lobby they can start the scavenger hunt to find our hidden Mickey and Minnie and receive a prize! Our lobby also features a photo kiosk, perfect for taking that family photo and uploading it straight to Facebook or Twitter. Choose the Desert Palms Hotel for your next Anaheim Vacation and Experience the Oasis. ... more   less 
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Also Known As:
Desert Palms Hotel And Suites
Desert Palms Anaheim
Desert Palms Hotel & Suites Anaheim, California
Desert Palms Hotel Anaheim

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