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“Past it's Prime”
Review of The Anaheim Hotel

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The Anaheim Hotel
Ranked #77 of 118 Hotels in Anaheim
Terrigal, Australia
Level Contributor
107 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Past it's Prime”
Reviewed 5 November 2013

We stayed here in a Block 7 ground level family suite in 2009, due to it's proximity to the Parks and modest rates. Back then, it was reasonable for the money. This year, we booked another 9 nights in a family suite, but when we arrived, they told us we were getting the standard suites and had to upgrade to the deluxe version for an extra $20 per night. Not a problem, we upgraded and went to our room, which was 729 1nd 731 on the top floor of Building 7, down the back.
Our suite was rather worn, well below the quality we remembered. The air conditioner in both rooms only worked on HIGH and OFF, they were simply too loud to use.The bathrooms were clean, but very old and uninviting. The first night was dreadful, we had the building's commercial sized air conditioning plant right outside our window and it fired up for 10 mins with a 2 minute break NON STOP. The noise made the windows shake, so we complained rather quickly and requested another room for the final 8 nights. Although the view of fireworks was fantastic, there was just no way you'd sleep for a week with the ten or so motors running outside through the night! Bleary eyed the next day, we were moved to Rooms 742-744, so I give credit to Management for accommodating us politely and promptly.
Our new room was identical, but the TV reception kept failing and the microwave side wall had to be pushed in with one hand in order to work, a possible wiring problem that just scared us, so didn't get too many heat & eat meals this time round. Air conditioning still very loud.
Housekeeping are, as always, ever polite and efficient. The beds are still nice and firm, linen is crispy and clean. Bring your own pillows folks, as theirs are lame. The restaurant is friendly, but food is average and lacks imagination. Reception staff are nice to deal with and we have no complaints about the 5 minute walk to both Parks. However, it's hard to comprehend that the owners of this property don't see a goldmine waiting to happen. The location, if developed, would be a jewel in the crown, but right now, it's just getting too many cracks painted over as interim solutions. No obvious re-investment will one day result in a dreadful accident as paint is now holding the whole place together. Sadly it's not somewhere just to rest your head anymore. I hope one day it is completely refurbished or rebuilt, because it has great character. The huge, beautiful old pool can be seen from space I'm sure and for me, the only thing that still appeals.
Would we stay here again? Probably not.

Room Tip: Do NOT stay in Rooms 729 and 731, they are right beside a very large commercial sized air conditioni...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aussiedisney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnaheimPlazaHotelGR, Guest Relations Manager at The Anaheim Hotel, responded to this review, 7 November 2013
Thank you for your review. We are sorry to learn that your recent visit to the hotel was not as enjoyable as your last, and would like to apologize. Your comments have been passed on to the relevant departments and will be addressed. We hope you decide to give us another opportunity in future.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Salt Lake City, Utah
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2013

Hotel location is amazing. About 1 block from the entrance to Disneyland and California Adventures. Rooms and bathrooms were old but they kept everything very clean. Housekeeping was very friendly. Parking lot is very busy so park there as early as you can to get a spot close to your room. Had a huge gift shop.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emily_earley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnaheimPlazaHotelGR, Guest Relations Manager at The Anaheim Hotel, responded to this review, 1 November 2013
Thank you for your review. We are glad that you enjoyed the location and cleanliness of the hotel, and chose the Anaheim Plaza Hotel & Suites for your trip into this area. We look forward to an opportunity to welcome you back again in future.
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Sacramento, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 October 2013

We stayed at this hotel on a recent trip to Disneyland because of the decent prices. Unfortunately I will never be coming back again. This hotel was dingy and disgusting. The shower drains were clogged and wouldnt drain, the bedding was disgusting. It looks like the maids spend 5 minutes tops "cleaning" the rooms. This place needs some serious updating. Very dissappointed!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnaheimPlazaHotelGR, Guest Relations Manager at The Anaheim Hotel, responded to this review, 30 October 2013
Thank you for your review. I would like to offer you my sincere apologies for your recent stay at the hotel. Guest experience is very important to us and the relevant departments have been notified.
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Travellers are raving about these Anaheim hotels

Reno, Nevada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2013

I’ll admit that I was a little anxious after booking this room, just because the reviews were so mixed and I’m a bit of a worrywart. However, I was very pleased with our 3 night stay at the Anaheim Plaza, and even considered staying an additional night.

We stayed in the upgraded deluxe room, which I absolutely would recommend to any future travelers. The common complaints I’ve read in past reviews were not present in the room I stayed in, #733. The beds were very comfortable, there was not a bug to be found, the room and carpet were clean, and we had no problems with shower temperature or pressure. The sink didn’t have much hot water, and the shower knob was on backwards so that the hot indicator was actually for cold water and vice versa, but those were pretty miniscule issues. The walk to the Disney parks is a breeze, and the staff is very helpful and friendly. We had a small misunderstanding upon check in and Katelyn at the front desk went out of her way to resolve it. One negative was that our parked rental car was struck by another traveler on our last day there, but the hotel staff notified me immediately so that I could resolve the matter.

Those who are expecting a 4 star resort when booking a room at the Anaheim Plaza will probably be disappointed, but people like us who are looking for an affordable hotel within reasonable walking distance to Disney shouldn't have a problem. We will definitely be considering the Anaheim Plaza for our future trips to Disneyland.

Room Tip: The deluxe rooms are great.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 463lindseyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnaheimPlazaHotelGR, Guest Relations Manager at The Anaheim Hotel, responded to this review, 30 October 2013
Thank you for your review. We appreciate you giving our hotel a try and are pleased that you had an enjoyable stay. I have passed your comments on to the maintenance team, and am glad that Katelyn was able to help you resolve your issue at check in, and that our staff were at hand with the unfortunate incident with your rental car. Guest satisfaction is very important to us and we welcome the opportunity of having you back.
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Sacramento, California
1 review
Reviewed 28 October 2013

I've been staying here for the past 3 years (4-5 trips?). The price really makes this hotel stand out amongst it's neighbors, so it makes frequent Disney trips possible. It's not lavish or recently renovated (yes, it's old), but I've always found it to be clean and comfortable. Occasionally you get noise from overly-enthusiastic children in the next room, but I've also had very quiet stays as well. It's about a 10-12 minute walk to the Disney turnstiles (two street crossings), and if you walk 3 minutes in the wrong direction (south) there's a Subway Sandwich so you can pack lunch to take in the park. At night, there's a McDonalds 3 minutes north of the gates, so you have fantastic food options for both Disney or off-property. If you're looking for a decent place just to SLEEP off your Disney day, this is the place. I believe the charge for wifi, parking and breakfast, but I still think this place is the best value by a long shot if you're willing to work with those.

Room Tip: I just park in front of the hotel regardless of room location, that way I can access the car walking...
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  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnaheimPlazaHotelGR, Guest Relations Manager at The Anaheim Hotel, responded to this review, 30 October 2013
Thank you for you review, and your continued visits to the Anaheim Plaza Hotel & Suites. We are glad that our hotel provides an ideal location for you, to both the Disneyland Resort parks and meal options. We appreciate your comments and look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Cove
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 October 2013 via mobile

We stayed here back in 2009 as a family and it was really good, great location and comfortable.
This time around we had a terrible stay, stay where offhand-ish and not too helpful. The bed was so hard we stripped the spare bed and used all the blankets and covers under the bottom sheet to try and soften it. That made it a little better but never again will we stay here.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Edward R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnaheimPlazaHotelGR, Guest Relations Manager at The Anaheim Hotel, responded to this review, 29 October 2013
Thank you for your review. We would like to apologize for falling short of your expectations on this visit, especially after your previous experience with us. Your comments will be shared with the relevant departments, and we hope that you are able to give us another opportunity to change your impression.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anaheim
1 review
Reviewed 20 October 2013

My family stayed at this hotel for the third time. It is not a five star hotel but we enjoy the convenience of the 5 minute walk to Disneyland. The pool and spa are nice. I really took advantage of the happy hour they have nightly. The bed was suprisingly comfortable but the shower sucks for someone who is 602. The tub was not real clean but these are areas yhat I can overlook. I would recommend this hotel for the parking convenience and the friendly staff.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Andre N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnaheimPlazaHotelGR, Guest Relations Manager at The Anaheim Hotel, responded to this review, 24 October 2013
Thank your for your review, and your continued visits to the hotel. We are glad to know that you enjoyed the amenities the hotel has to offer including the happy hour.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Anaheim Hotel

Property: The Anaheim Hotel
Address: 1700 S Harbor Blvd, Anaheim, CA 92802 (Formerly Anaheim Plaza Hotel and Suites)
Region: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #77 of 118 Hotels in Anaheim
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Anaheim Hotel 3*
Number of rooms: 300
Official Description (provided by the hotel):
This unique resort style hotel offers the following features:LOCATION:Directly across the main entrance to Disneyland(R) Adjacent to Anaheim Garden Walk.Two blocks from the Anaheim Convention Center.STYLE:Two story apartment style buildings on nine acres of landscaped gardens and walkways.PARKING:Ample parking all around the hotel.POOL:Olympic size outdoor heated pool and spa.ROOMS:Large rooms, some with patio or balcony.FAMILY SUITES:Two connecting rooms for families.FOOD & BEVERAGE: Restaurant and Lounge.MEETING ROOMS:Over 11,000 sq feet of flexible meeting space.VALUE: Excellent value for a hotel in Anaheim! ... more   less 
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Also Known As:
Anaheim Plaza Hotel Anaheim
The Anaheim Hotel California

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