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“Good Stay”

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Best Western Plus Pavilions
Ranked #24 of 118 Hotels in Anaheim
Certificate of Excellence
Brisbane, Australia
Level 2 Contributor
5 reviews
4 hotel reviews
“Good Stay”
Reviewed 21 May 2014

We stayed here for 3 night from the 27/04/2014. the Reception Staff were very helpful when we checked. The room was very clean and pleasant. they are a short walk to Disneyland. Pool and Spa Area was very well maintained

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lyla C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwpavilions, Guest Relations Manager at Best Western Plus Pavilions, responded to this review, 23 May 2014
We are pleased to read you enjoyed your stay. We look forward to seeing you again!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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752 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 May 2014

Nice place to stay, reasonably close to Disneyland and the price via Hotwire was descent. My only complaint so far is the rooms are very hot and humid on arrival when staying during summer months. The small A/C unit is turned off when you arrive and it takes a very long time to cool down! I'm sweating as I type this and I've been here about two hours now. I advize that you check in as soon as possible and crank the A/C! Then go out and enjoy you day, hopefully your room will be cool when you return.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Daddydirk171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwpavilions, Guest Relations Manager at Best Western Plus Pavilions, responded to this review, 23 May 2014
Thank you for staying with us, and taking the time to complete this review. We do hope to see you again!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level 5 Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 12 May 2014

This hotel is an older 2 storey walk up. Staff inquired as to a preference to stay on the ground level or the upper floor. The ground floor would be better if anyone has trouble with stairs or had lot of heavy luggage. The rooms are older and basic but clean, and the staff were very efficient and friendly. It was hot during our stay and we had to have the air conditioner on all night. It was an old air conditioning unit and was quite noisy so sleeping wasn't great. The hotel is across the street from a Disney staff parking lot. We walked from the hotel and cut through the parking lot and it took about 15 - 20 minutes to get to the main gate. We went to the pool late one afternoon to cool off and it was very clean and there were fresh towels provided.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suebri_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwpavilions, Guest Relations Manager at Best Western Plus Pavilions, responded to this review, 23 May 2014
We appreciate your patronage and do appreciate your review. We hope to see you again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Henderson, United States
Level 3 Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 May 2014

This was my first time staying at this Best Western. I usually stay at one of the two at the entrance to Disneyland. This hotel was also within waking distance to Disneyland, which I liked. The room was very clean and comfortable. The staff were all very friendly and my check in was quick. I ask for a bottom floor room and received it. The only thing that put me off about this hotel was the dark green color. It is not very inviting. I will stay there again on one of my many visits to Disneyland. I have already recommended this hotel to others who frequent Disneyland and that area.

  • Stayed May 2014, travelled solo
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Pamela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert, Arizona
Level 5 Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 7 May 2014

Our first trip to Disneyland with 1yr old and 5 yr old... wed-sun...stayed in room 151... it was humid upon arrival... next day I was in shower and the bathroom was flooding... told maintanece they came right away and discovered rooms 148-151 were all that way... GROSSSSSSS I was talking a shower is sewer water..... so the manager appolgized and gave a us a new room to shower in but not change rooms due to they was gonna fix the problem.... so the next day it happened again..... SOOOOOOOOOO discussed by this point... they gave us a little gift bag and comp.. out last night there..... still our little ones were walking on flooded carpet and having to run to dennys in middle of night to go to the bathroom is WRONG......I hope they replace the caperts so mold and sewer water is removed from the rooms.... besides this problem everyone is very nice ,kind and friendly... the pool and hot tub are great and the property is clean and its very close to disneyand maybe 15 min walk...

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dwm28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwpavilions, Guest Relations Manager at Best Western Plus Pavilions, responded to this review, 8 May 2014
It is our goal to provide superior guest service to all of our guests and unfortunately from time to time plumbing problems do occur. We did give you the option to move rooms which was declined therefore we gave you a second complimentary room along with other compensation for your troubles. We are sorry that this happened during your stay with us.
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Melbourne, Australia
Level 4 Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 May 2014

We stayed here for 10nights in April, we had a upstairs room. We found the room very clean and comfortable. We also orgainsed Disney/universal/seaworld tickets from the hotel, which were at a discounted price compared to buying tickets at the gate.
Disneyland is about 15minute slow walk to the gate, walk across the road through the Disney carpark towards Disney hotel. On the way back try dinner at coco's, its on the same road as hotel, on the corner just past dennys, the best meal and a fantastic price. Also if you are staying not in school holiday times or booking along way out , make sure you ask for a discount before you book, we got about 15% discount.
We will 100% come back, loved it

Thankyou best western

Room Tip: ask for a upstairs room.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CATACK1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwpavilions, Guest Relations Manager at Best Western Plus Pavilions, responded to this review, 8 May 2014
We are pleased to read you enjoyed your stay with us. We do hope to see you again next time your travels bring you to the Anaheim Resort Area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
seattle, United States
1 review
Reviewed 29 April 2014

While staying here my daughter had a medical issue in the middle of the night that sent us to the E.R. I called the office for info on nearby medical facilities and got Tom who could not have been more helpful and caring. All the employees that I dealt with during our stay were polite and efficient but Tom was exceptional. Good clean rooms, very comfortable beds, good customer service. Also very convenient that there is a Denny,s and a great mini-mart just steps away. I would not hesitate to stay here again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cheryl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwpavilions, Guest Relations Manager at Best Western Plus Pavilions, responded to this review, 8 May 2014
Thank you for staying with us, we do appreciate your business. We do look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Pavilions

Property: Best Western Plus Pavilions
Address: 1176 W. Katella Ave, Anaheim, CA 92802-2833 (Formerly BEST WESTERN PLUS Pavilions)
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Anaheim
#27 Business Hotel in Anaheim
#33 Family Hotel in Anaheim
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Pavilions 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Plus Pavilions Hotel Anaheim
Best Western Hotel Pavilions
Best Western Anaheim
Best Western Pavilions Anaheim
Anaheim Best Western
Best Western Plus Pavilions Anaheim, California

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