I placed a reservation for this hotel back in April. We were unable to stay there, so I called and canceled. I was not aware that I would be charged anyways for one night stay. It was very unfortunate that I was charged over 100 dollars for a room that was worth about 50 dollars. I called three times to speak to the general manager about my concerns, and no one returned my phone calls.
I understand that it was my responsibility for canceling, but a family member got sick the night before we were supposed to leave. I will never stay with Comfort Inn again, due to the fact I was not treated with respect. They got there money and now I do not even matter. My recommendation is to stay with the Red Lion Inn on Harbor Blvd. Amazing customer service, they even upgraded our room for free!
- Official Description (provided by the hotel):
- The Comfort Inn & Suites Disneyland, Anaheim is a contemporary, five-story hotel with spacious rooms and suites, modern amenities, offering Disney tickets at the front desk. ... more less
- Reservation Options:
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- Also Known As:
- The Comfort Inn And Suites Anaheim, Disneyland Resort
- The Comfort Inn & Suites Anaheim, Disneyland Hotel Anaheim
- Comfort Inn Anaheim
- Anaheim Comfort Inn
- The Comfort Inn & Suites Anaheim, Disneyland Resort California