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“Do NOT stay here! Horrible! Dirty sheets!”

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The Comfort Inn & Suites Anaheim, Disneyland Resort
Ranked #48 of 118 Hotels in Anaheim
Certificate of Excellence
San Diego, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Do NOT stay here! Horrible! Dirty sheets!”
Reviewed 25 February 2014

This hotel is HORRIBLE! The hotel is backed up to the highway and the sound is SO loud during the night. It kept me up for most of the night. The next morning I found blood on the sheets that the manager Dana told me was chocolate. We didn t have food in the room so either way the sheets were NOT cleaned in-between guests. GROSS!

I wish I could stand at the door and warn guests about staying at this hotel. The next morning I had bug bites on the back of my calf. Please DO NOT STAY here! Take your kids to a better place!

Room Tip: Choose another hotel!
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Momofboys319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farzana K, Public Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, 26 February 2014
Dear Guest,
In response to your comments.
For some people noise can be an issue and we do have a quieter side. Also , The sheets were inspected and yes it was fresh chocolate from someone in the room. Our house keepers as you can see from the reviews keep the rooms very clean and as for the bug bites again we keep the place so clean that we don't have that issue. When a person spends 1 night in a place you really can't tell if it is good or bad but from our reviews I say it is pretty good. I am sorry you didn't like. Hope you find a good place to stay.
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566 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (131)
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Oregon
Level 6 Contributor
170 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 22 February 2014

The Comfort Inn rooms were clean and the beds and pillows were comfortable. We were on the fourth floor and had no problems with noise. The pool was heated which was nice for the kids. Service checking in was a little slow but we were able to check in early. Breakfast included the following options: sausage patties, scrambled eggs, hard boiled eggs, waffles, toast, pastries, cereal, toast, and juices. The Comfort Inn is close to the park but you can't turn left out of the hotel (towards Disneyland). You have to pull out and quickly get across three lanes so you can make a U-Turn at the second signal to go back to the park. That was our only inconvenience and mainly during rush hour traffic. Definitely worth the money.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TrudyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, 24 February 2014
Dear Guest,
Thank for taking time to comment about your recent stay with us. I am glad to hear that all went well. No major issues. We hope to see you next time you vacation in this area.
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Calgary, Alberta
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 February 2014 via mobile

My wife and I recently stayed for 4 nights. We chose this hotel because of its short walk to Disneyland, as well as the fact that it included free parking (which is hard to come by around Disney) and free breakfast. We requested a king room, and we're given a king room on the 4th floor, which was great! We overlooked the parking lot, which I would recommend as we were able watch the Disney fireworks from our bedroom window in the evening. The parking lot is also on the side away from the freeway entrance, which i supposed could get loud during rush hours. We never had any noise issues, other than the AC unit was a little loud. The room was clean and the bed was comfortable. I docked a point because our in room fridge didn't work. We didn't really use it for anything, but would have been nice to keep our bottles of water cold... That being said, was not a huge enough deal to us to even bring it up to the staff. The service was also very good. The breakfast was just ok, nothing special, but still filled the void and allowed us to not have to buy breakfast during our stay. All in all I would totally recommend this hotel, and would gladly stay again... Price was great!

Stayed February 2014, travelled as a couple
Helpful?
5 Thank JayStyles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farzana K, Public Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, 24 February 2014
Dear Guest,

Thank you for staying with us. I am glad that you had a pleasant stay. Room was good, staff was great and location wasn't bad. I hope that when you do come back to this area you do come and stay again.
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Moreno Valley, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 February 2014

My husband and I are local Disneyland passholders who live about an hour away. We recently got married and decided last minute to stay in Anaheim overnight as a mini honeymoon. It was a busy weekend at the park and we were having trouble finding a room. We came across this hotel and we were lucky enough to book the last room. As soon as we got settled in, we were tempted to just stay in the room rather than going to the Park. It was so clean and comfortable. The beds were super comfy, and we slept very well that night. Breakfast had a nice variety of food. Overall, it was comfortable, clean, safe, with friendly staff, conveniently close to Disneyland, with the peace and privacy we were hoping for. I only wish we could afford to stay here more often.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mayra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, 19 February 2014
Dear Guest,

Thank you for your comments. I hope that your mini honymoon was great. If you call us directly, say a month a head of time we can help with you staying with us more often. We hope you get a chance to come back soon.
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Richmond
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 February 2014

Our family of four stayed here for 6 days.
The location was convenient, if you are driving it is right off the I-5 and if you need a shuttle to get to Disneyland, it stops literally around the corner every 20 minutes. We drove and it was about 45mins from LAX. Parking at the hotel was free
We stayed in a 2 Queen bedroom with a "City" view. It was a bit more a night, and provided a good view of the fireworks each night, which the kids liked on the days we didn't go to the park.
The room was clean and the beds were comfortable. It had a fridge and microwave which we definitely took advantage of.
Breakfast was provided each morning until 9:30am and consisted of waffles, eggs, sausage patties, juices, coffee, fruit and baked goods. After day 4 it got a bit routine, but the kids liked it so who cares.
In the end, I would definitely stay again and wouldn't hesitate to recommend to friends

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jay_&_Barb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farzana K, Guest Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, 19 February 2014
Dear Guest,

I am so glad to hear that you stayed so long and had a fantastic stay with us. I hope that you and your friends and family get a chance to come and stay with us again soon.
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Edmonton, Canada
Level 6 Contributor
241 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 29 January 2014 via mobile

This is a fine hotel for the budget-minded. Clean and conveniently located near the Disneyland parks. Front desk staff are very pleasant. Free breakfast and Internet.

A shuttle bus that goes to Disneyland stops just outside this property, but you must buy your shuttle passes up the road at another hotel. The walk is not far and you can buy 3-day passes to match your 3-day Park Hopper tickets.
A concenience store is just next door and a fast food taco joint just across the street.

Overall, we were pleased in spite of this being an older property.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sheree Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farzana K, Public Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, 30 January 2014
Dear Guest,

Thank you for staying with us and taking time out to comment about your recent stay with us. I am glad to hear that you found the stay to be pleasant. We look forward to seeing you on your next vacation.
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Sedona, Arizona
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 January 2014

NO room at check in. they oversold the hotel.
Chair in the room was filthy.
EXTREMELY NOISY! Not your typical Comfort INN
NO CUSTOMER SERVICE
THIS is the price of a Marriott w the service of a Motel 6

Room Tip: There are Marriott and Sheratons in the area for the same price... Don't stay here if you want c...
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 440kaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farzana K, Public Relations Manager at The Comfort Inn & Suites Anaheim, Disneyland Resort, responded to this review, 30 January 2014
Dear Guest,

Our customer service is one of the best as you can read from other guests. We went far and above to try and make you happy. There are a few people that no matter how much we try we can't make happy. We offered to let you check out as soon as you disliked the room with no charge and you refused. We offered to move you to another room and again you refused. We were very polite and tried to help as much as possible. We found you and your husband to be overly aggressive. Yet we still kept a smile and a calm voice to try and help again. Even at check out we still were friendly and tried to help once again but again you refused. I am sorry you had such an unpleasant stay and won't come back. But that is ok with us.
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Additional Information about The Comfort Inn & Suites Anaheim, Disneyland Resort

Property: The Comfort Inn & Suites Anaheim, Disneyland Resort
Address: 300 E Katella Way, Anaheim, CA 92802-3714
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Anaheim
#24 Family Hotel in Anaheim
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — The Comfort Inn & Suites Anaheim, Disneyland Resort 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
The Comfort Inn & Suites Disneyland, Anaheim is a contemporary, five-story hotel with spacious rooms and suites, modern amenities, offering Disney tickets at the front desk. ... more   less 
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Also Known As:
The Comfort Inn And Suites Anaheim, Disneyland Resort
The Comfort Inn & Suites Anaheim, Disneyland Hotel Anaheim
Comfort Inn Anaheim
Anaheim Comfort Inn
The Comfort Inn & Suites Anaheim, Disneyland Resort California

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