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Hotel Indigo Anaheim
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Reviews (1,336)
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Reviewed 19 January 2014

This hotel was opened in November 2013 so everything is new. It has quality fittings and the colours are lovely and calming. But a hotel is only as good as it's staff and Hotel Indigo staff are amazing. Front desk staff Arthur was fantastic. He was very friendly and genuinely keen to do everything possible to make our stay a good experience. I had the pleasure of meeting Denise and she was a lovely lady also. I would thoroughly recommend this hotel to anyone.

Room Tip: Ask for a room with views of the Disneyland fireworks
  • Stayed: January 2014, travelled with family
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2  Thank Maree M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, General Manager at Hotel Indigo Anaheim, responded to this reviewResponded 27 January 2014

Thank you for your comments regarding your recent stay with us. We are truly grateful to have hotel team members like Arthur and Denise that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. We know that you have many choices for hotel accommodations when staying in the Anaheim area and we appreciate you giving us the opportunity to host your accommodations.
We look forward to your return visit with us and wish you a relaxing Monday.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2014

We were looking for a hotel close to Disneyland that would sleep 5 Adults and a toddler. This hotel was perfect for us. We stayed in family suite that had a separate bedroom w/ 2 Queens and a fold out couch (the only down side to the hotel).

Arthur called us before our arrival to make sure they had everything correct about our reservation. We checked in early and the happily took our bags, stored them and then moved them into the room when it was ready. In the meantime we went to Disneyland to begin our great vacation. Everyone at the hotel was so kind and welcoming. As if they had been waiting for us to arrive.

There is a fun camera in the lobby that you can use to take your picture and share on facebook, etc. The fountains outside are cool and the two year old with us loved the fountain show and the elevator.

We did not use the restaurant or bar but it looked nice. The Garden Walk area had several restaurants that were an easy walk.

The walk to Disneyland is short - it seemed a little longer on the way back after a long day at the parks.

My only complaint is that the fold out couch was one of the most uncomfortable one I have ever slept on. Everything else in the room was great. It was quiet, the bathroom was really nice, and the hard wood floors were classy and clean. We were quite a ways away from the ice machine but I can see why others have complained about it being loud if you stay near it.

We could have seen the fireworks out our window if they would have had fireworks while we were there. The pool looked nice but we did not use it.

Room Tip: Ask for a higher floor with a view of the fireworks - and away from the ice machine.
  • Stayed: January 2014, travelled with family
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1  Thank Manne406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, General Manager at Hotel Indigo Anaheim, responded to this reviewResponded 27 January 2014

Thank you for your comments regarding your recent stay with us. We are truly grateful to have hotel team members that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. I do regret that you had an issue with our fold out couch during your stay. Our goal is to provide our guest with the best guest experience possible. We will use your comments to refine our operation. We know that you have many choices for hotel accommodations when staying in the Anaheim area and we appreciate you giving us the opportunity to host your accommodations.
We look forward to your return visit with us and wish you a relaxing Monday.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2014

I stayed at the Hotel Indigo with my 2 teenagers for a weekend trip to Disneyland. There were some reservation issues (my fault) that the staff was more than happy to help me resolve. They went above and beyond to remedy a couple of problems that weren't even their fault, which was a lifesaver. The room was clean and modern, and the beds are SO comfortable! Free covered parking, onsite restaurant and several more on the same block, and stylish decor are all extras. Plus we could see the Disney fireworks from our window! Will definitely stay again!

  • Stayed: January 2014, travelled with family
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3  Thank JessieLikesGoodBeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, General Manager at Hotel Indigo Anaheim, responded to this reviewResponded 27 January 2014

Thank you for your comments regarding your recent stay with us. We are truly grateful to have hotel team members that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. We know that you have many choices for hotel accommodations when staying in the Anaheim area and we appreciate you giving us the opportunity to host your accommodations.
We look forward to your return visit with us and wish you a relaxing Monday.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

This hotel is part of IHG, was a HIE but renovated and re-branded as Hotel Indigo. We loved the decor'e and feel. Location is 2 blocks from Disneyland, easy walk. The staff at the front desk was genuine, kind and friendly, the rooms were good size and very well appointed. Clean hardwood floors, queen beds, hide a bed couch, and plenty of space for the 5 of us, Breakfast was served rather than buffet, as they are honoring the complimentary breakfast offer from HIE, There were all the top name brand restaurants within walking distance too. We enjoyed the heated pool and hot tub as well. We'd definitely stay here again, no doubt. Only thing I did want to mention, was the elevator was a tad slow as there was only one, but no big deal not a deal breaker by any means. Plenty of free parking in the basement. Loved the stay, staff in the dining room, front desk and housekeeping was excellent.

  • Stayed: January 2014, travelled with family
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Thank DofSales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, General Manager at Hotel Indigo Anaheim, responded to this reviewResponded 27 January 2014

Thank you for your comments regarding your recent stay with us. We are truly grateful to have hotel team members that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. I do regret that you had an issue with our elevator during your stay. Our goal is to provide our guest with the best guest experience possible. We will use your comments to refine our operation. We know that you have many choices for hotel accommodations when staying in the Anaheim area and we appreciate you giving us the opportunity to host your accommodations.
We look forward to your return visit with us and wish you a relaxing Monday.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

I just returned from a Business trip to Anaheim and had reservations at Hotel Anaheim in California,
I need to thank the entire staff for a really great experience. The Hotel was first class and the staff was extremely helpful. My thanks go to Noe A. Gutierrez in charge of the restaurant for fixing my broken glasses, and to Veronica for the great service. Thomas Lons, General Manager for checking to see if everything was to my liking. The front desk run by Arthur Alonso for making sure my ride back to the airport was reserved in time. This staff really cares about making it a great stay. You can go wrong with a stay here.
Ken Duncan, Grand Rapids, Michigan

  • Stayed: January 2014, travelled on business
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Thank Ken D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas L, General Manager at Hotel Indigo Anaheim, responded to this reviewResponded 27 January 2014

Thank you for your comments regarding your recent stay with us. We are truly grateful to have hotel team members that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. We know that you have many choices for hotel accommodations when staying in the Anaheim area and we appreciate you giving us the opportunity to host your accommodations.
We look forward to your return visit with us and wish you a relaxing Monday.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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