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“Great place for Vacay Stay, Not quite so much for business”

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Hotel Indigo Anaheim
Ranked #5 of 118 Hotels in Anaheim
Certificate of Excellence
Reviewed 13 May 2014

I stayed here on business and the Hotel caters mainly to Disney visitors I suspect, so I want the readers to fully appreciate that my 4 star rating would probably be a 5 Star if the trip was personal instead. Having said that here is my report:

We arrived just before noon in a large group (of 7 co-workers), and we had all requested King rooms which were not ready yet; which is not surprising since check-in is usually after noon. They gave us the 2 rooms they had and allowed us to leave our bags with them while we went and got the essentials and surveyed the conference center about a quarter mile down the road. When we got back, our rooms were ready and they apologized for delay (but they didn't need to).

The rooms are really quite nice. It reminds me of a nice boutique hotel in South Beach Miami honestly. The bed was very good, the bathroom was spotless, and the mini fridge worked and was quiet - what more could one want? Well I guess the one thing I wanted that Indigo didn't have was reliable wireless. Again, not a place that seems to focus on business clientele, but if you need to do work it's not happening here on the wireless.

My only gripe was the loud children that woke me up around 5:30 each morning. The kids could be very easily heard through the in-room partition doors. Cannot really blame them, I mean they are going to Disneyland for crying out loud. On that note, a few comments about the wonderful staff... I was groaning about the early morning wake up from the kids as we were walking out of the hotel and the desk person overheard. He immediately asked if I would like a different room! Unfortunately they were completely booked for the same type room, but I was very impressed by the initiative and thought. Additionally, the front desk was very good about local options and coordinating transportation. These people took their customer service job seriously - hope their boss/ bosses read these.

In Summary

Pros:
Awesome desk staff
Great rooms
Good location to both conference center and Disneyland

Cons:
Can get a bit noisy
Wireless is hopeless

  • Stayed: May 2014, travelled on business
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4  Thank Brando_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this reviewResponded 27 May 2014

Thank you so much for your detailed feedback of your stay at Hotel Indigo Anaheim. We truly appreciate you taking your time to write down all of your experience at our property. Feedback such as this helps us make improvements and ultimately deliver ideal guest experiences. However, we are very concerned to read your comments about the noise that you mentioned and the Wifi speed. Please contact the hotel directly if you would like to talk more about the issue. We hope you will give us another chance; we would love the opportunity to show you a true Hotel Indigo Anaheim experience!

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1,066 - 1,072 of 1,292 reviews

Reviewed 13 May 2014

Rooms were super clean, very cute contemporary decor, service was very friendly, free parking, close to Disney, comfortable bed, affordable, there is nothing wrong with this place. Will definitely stay here again. No question about it.

  • Stayed: May 2014
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Thank CA-LeafPeeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this reviewResponded 27 May 2014

Thank you so much for your nice review of Hotel Indigo Anaheim. We are thrilled to read your kind words about your time with us. We are very glad to know that you like our location, decoration, complimentary parking service, bed, and our guest service. Hopefully we will have another chance to serve you again in the future!

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Reviewed 13 May 2014

A very clean and modern respite at the end of a day at Disney. Close enough (10-minuite walk) that we left the parks mid-day to freshen up and get back out for evening fun. Slept soundly and comfortably in very fresh and cushy bedding. Walk-in shower a nice touch. Staff was SO friendly and accommodating (Victor & Hannah). One worker even helped give my car a jump after I discovered my battery was dead. Great value and worth every dime. Yes, there are cheaper... but I doubt there is a better, cleaner value that close to Disneyland.

  • Stayed: May 2014, travelled as a couple
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Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this reviewResponded 27 May 2014

We are taken aback by your superb comments of Hotel Indigo Anaheim. We are pleased to know you liked the bedding and our location. We are truly grateful to have hotel team members like Victor and Hannah that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. We know that you have many choices for hotel accommodations when staying in the Anaheim area and we appreciate you giving us the opportunity to host your accommodations. We look forward to your return visit with us!

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Reviewed 12 May 2014

The hotel was great. All the staffs were super nice from the beginning to the end. They provide excellent customer service. The hotel was nice and clean. Even though the room are not big but it is reasonable size. The walk to disneyland was only about 10 mins walking distance and the parking at the hotel was free. So we save on parking fee at the park. There are few choices of restaurants near the hotel such as cheesecake factory, bubba gump, Dennys, tony roma. 7-11 is only about 5 mins walking distance and target is just about 5 mins drive away from the hotel. I highly recommend this hotel to my friends and any people going to disneyland. I would definitely stay at this hotel again.

Room Tip: Higher level maybe a little quieter and away from the main street.
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  • Stayed: May 2014, travelled with friends
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1  Thank Jessiec1221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this reviewResponded 26 May 2014

Thank you so much for your kind review of Hotel Indigo Anaheim. We are pleased to know you are satisfied with our guest service and our location. Again, thank you so much for choosing our hotel and we hope to see you again in the near future!

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Reviewed 12 May 2014

We found this hotel looking for a close but nice option to DLR. This is a newly remodeled hotel that used to be a Holiday Inn Express. Nice fresh look and clean. The hardwood floors are a little noisy, but most hotels with this proximity to DLR will have kids running around. Service was prompt and friendly. The east side higher floors have a view of the Fireworks, but they are loud if you have a sensitive sleeper. All in all a great hotel for the price.

Room Tip: Location isn't very picturesque so I would try to get a higher room for a higher view including...
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  • Stayed: May 2014, travelled with family
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1  Thank gkbpro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this reviewResponded 26 May 2014

Thank you so much for your nice review of Hotel Indigo Anaheim. We are delighted to know you are satisfied with our guest service. The primary goal of all of us is to provide our guests with the best possible service and meet or exceed their expectations. We also apologize for the noise. Please contact us directly if you would like to discuss the issue further. Once again, thank you so much for your kind words and we look forward to see you next time!

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Reviewed 11 May 2014

My family of 4 stayed at Hotel Indigo April 21-24, 2014 for a trip to Disneyland. We booked this hotel for the sole purpose of getting a 1 bedroom suite and weren't disappointed. It was perfect for what we needed as we have 2 young children after a day at Disney we were able to come back and unwind in the living area while the kids went to bed. It was very clean and the beds were surprisingly one of the most comfortable beds I have slept in at a hotel, and this includes many 5 stars.

It is also only a quick 10 min walk to the Disney entrance which was great. I also liked the hardwood floors as cleaner than carpet however we could hear the kids above us running back and forth on them so that was very noisy but as were were barely in our room, it didn't bother us too much. There were also a group of kids we heard partying in their rooms and the maid vacuuming at 9pm but again we were so tired from the park it didn't make or break our stay.

My only negative about this hotel would be to not recommend it if you are there for a conference or business. It is very noisy as I just mentioned and the wifi is terrible! Took me hours to try and get a proper connection. If I was there for business I wouldn't be too thrilled.

We didn't eat in the restaurant however we think it was very overpriced. My husband ordered a coffee to go one morning and it cost him almost $4 which is a bit much for a coffee.

We would definitely consider this hotel again for a future trip to Disneyland as we liked how clean it was and how close to the park. The front desk staff were also very friendly and accommodating.

  • Stayed: April 2014, travelled with family
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2  Thank makadoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this reviewResponded 26 May 2014

Thank you very much for your comments regarding your experience at Hotel Indigo Anaheim. We apologize for the noise and the wifi speed. Thank you so much for bringing it up to our attention. We recently upgrade our internet speed. We are glad to hear you are satisfied with our guest service. We look forward to see you again in the near future!

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Reviewed 10 May 2014

This hotel was walking distance from restaurants, disney and the convention centre it was excellent service and value for money I would recommend it to anyone staying for a convention. The breakfast was also very nice.

  • Stayed: May 2014, travelled on business
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1  Thank Emma L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this reviewResponded 26 May 2014

Thank you so much for your nice comments regarding to your experience at Hotel Indigo Anaheim. We are delighted to hear you liked the guest service, our location, and breakfast. Thank you so much for your recommendation! We hope to see you in the near future!

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Additional Information about Hotel Indigo Anaheim

Address: 435 West Katella Avenue, Anaheim, CA 92802-3607 (Formerly Holiday Inn Express Anaheim Maingate)
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Anaheim
#3 Romantic Hotel in Anaheim
#3 Family Hotel in Anaheim
Price Range: £101 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Anaheim 3.5*
Number of rooms: 104
Official Description (provided by the hotel):
Anaheim’s first upscale boutique hotel....the new Hotel Indigo Anaheim delivers a vibrant and refreshing guest experience. You are welcomed by agricultural murals and a stunning California themed garden enhanced in the evening by electrifying dancing waters. Enter the hotel and feel a contemporary neighborhood story of years past when Anaheim was a flourishing farming community.Hotel Indigo offers each guest a blend of modern contemporary living with the best in traditional hotel hospitality. Feel the warmth of hardwood floors to a plush over-sized duvet and pillows with spa-inspired showers...you'll feel right at home. Complimentary wireless Internet access throughout the hotel is at your fingertips or use our business center if you prefer.Whether your visiting the major attractions or looking for that hidden gastronomical gem Hotel Indigo Anaheim is your ideal choice. Families can be steps away from the maingate of the Disneyland Resort or if your visit brings you to Anaheim for a convention the Hotel Indigo Anaheim provides convenient walking access to the Anaheim Convention Center.Relax and enjoy a bite in our Chambers Bar & Bistro where you can savor locally inspired recipes and sip on specialty cocktails created by our mixologist. ... more   less 
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Also Known As:
Holiday Inn Express Anaheim Maingate Hotel Anaheim
Hotel Indigo Anaheim California

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