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“Super friendly and accomidating staff”

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Hotel Indigo Anaheim
Ranked #5 of 118 Hotels in Anaheim
Certificate of Excellence
Santa Cruz, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Super friendly and accomidating staff”
Reviewed 30 May 2014

The hotel is within easy walking distance od Disneyland and stores. The staff at the front desk are very friendly and helpful. They are all genuine and go the extra mile to make sure you have everything you need for your stay. The pool is small but well heated. You can see the Disneyland firework show from most rooms. Parking is free! We (two people) stayed in a room with a king; which was extremely comfortable. Simple bathroom with sink and walk in shower. Desk, mini-fridge, comfy chair, flat screen TV available. The overall vibe of this place was great and added to a great trip to Anahiem.

Room Tip: If there are only two of you; go with the king bed. The rooms closer to the street side of the hotel...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cody K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this review, 2 June 2014
Thank you so much for your kind review of Hotel Indigo Anaheim. We are very grateful about your appreciation of our location, room, amenities, and our high level of service. We very much look forward to welcoming you back to our hotel!
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1,127 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (288)
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English first
New York City, New York
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 May 2014

For two adults who weren't looking for a themed/cutesy hotel room in Anaheim, Indigo was an obvious choice. We've stayed at a few other Indigo Hotels, and this one definitely seemed a bit more like a random chain hotel with an Indigo "skin" or something. Lots of cheesy neon colors in the halls and bathroom, but maybe it's because of Disney visitors. In any case, it was fine.

Staff at the front desk was friendly. The room was clean, although we were missing any kind of soap on the first night and had to call the desk. Parking is ok, although the lot does seem to fill up quickly at night. No laundry facilities. They offer a laundry service M-F, but since we arrived on Friday night, that wasn't much help. If I had to stay in Anaheim again (not sure I would), I would be fine with staying at Indigo.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank pourtant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this review, 2 June 2014
Thank you so much for your review of Hotel Indigo Anaheim. We are delighted to know that you are satisfied with our guest services. We are truly grateful to have hotel team member that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. Regarding to the design of our property, it is about the neighborhood in the year past when the area is known for the walnut ranches. Please come to visit us again and we will show you the story behind all of the details you see in our property. We are very sorry that we did not mention that we have 24/7 self-laundry service on the first floor at check-in. We would like to apologize for the inconvenience that caused. We do hope that you will provide us with the opportunity to restore your faith and regain your confidence and trust in us.
Thank you so much and we look forward to hearing from you soon.
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Nelson, New Zealand
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2014

This is a hotel I would recommend if you are happy to either walk to Disney or hop on a bus and save yourself from forking out a fortune on nearer hotels. The hotel is situated near some good restaurants which is handy. We had a double room which was fairly spacious and the room was very clean the only downside was a little bit of noise from other rooms. The staff were unobtrusive but helpful when asking for advice on activities. The children loved the outside pool which was mostly empty so they had it all to themselves. If you want to save some more money and are visiting the Orange outlet mall or Westfield Mall get the Art bus which is cheap and get a discount card at the information centres when you get there.

Room Tip: Try for a 4th floor room facing Disney if you can get one and avoid the rooms near the ice machine.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DKFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this review, 2 June 2014
Thank you so much for your review of Hotel indigo Anaheim. We would like to apologize for the noise from other rooms. Thank you so much for bringing it up to our attention. Please contact us directly if you would like to talk more about the issue and hope that you will provide us with the opportunity to restore your faith and regain your confidence and trust in us.
Thank you so much and we look forward to hearing from you soon.
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LA
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 May 2014

This hotel is super clean and fresh! We were given a little goody bag when we arrived with some nice Aveda products and also a yummy trail mix snack. The pool and hot tub seemed very well taken care of and kid friendly. The lounge chairs were nice. The rooms were on the small side but we just have one son so it was perfect for the three of us. The floors are not carpeted which I appreciate as it just feels cleaner. We did hear some noise from other rooms and hallway but it wasn't too bad. 10 minute walk to Disney Land. The breakfast we ordered at the hotel restaurant was scrumptious!

  • Stayed April 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank sunshineLa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this review, 2 June 2014
Thank you so much for your nice review. We are delighted to hear that you liked our amenities, our room, our location, and the breakfast in our restaurant. Thank you again for choosing our hotel and hope to see you again soon!
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American Canyon, California
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 May 2014

First time to stay at a Hotel Indigo (used to be a Holiday Inn) and the new hotel was very clean-looking and color scheme pleasant to look at. We had a double room (2 full-size beds) and it was spacious enough. The beds' mattresses, pillows, sheets and blankets gave us a good night's rest after a full day at Disneyland. The bathroom was large and towels were replaced daily. The front staff were very friendly and helpful. Covered underground parking great for keeping the car from staying under the sun all day and saves on paying parking fee at Disneyland too. Less than 10-minute walk to Disneyland with places to grab a snack or drink along the walk. Would stay here again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank reyt992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this review, 29 May 2014
Thank you so much for your kind review of hotel Indigo Anaheim. We appreciate you giving us opportunity to accommodate you. We are glad to hear that you are satisfied with the room, guest service, and our underground parking lot. We hope to see you in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Great Falls, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

Disneyland is walkable from the hotel; hotel offers onsite parking for nominal fee. Rooms are modern and very clean. Price in the $130-$150 range makes it a good value in my view for 2 queen beds. Hotel also has a small outdoor pool for the kids or a cool down

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JPHoffman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this review, 29 May 2014
Thank you so much for your nice review of Hotel Indigo Anaheim. We are glad to know that you like our location, room, and amenities. Thank you for choosing our hotel and welcome to come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2014

I recommend staying at this hotel because of it's location whether your in Anahiem to see the Angels or visit Disneyland, this is a quality hotel.
Located within walking distance of Disneyland and a short drive to Angels Stadium.
Their are several restaurants also within walking distance of the hotel.
If your going to go to the beach while there, it's an easy drive down Harbor Blvd. to the shore.
It was my second stay at this property and the staff is friendly and the rooms are clean.
The hotel has a European vibe and has a unique look about it.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fargo6868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this review, 29 May 2014
Thank you so much for your kind review of Hotel Indigo Anaheim and choosing our hotel again. We are delighted to hear that you are satisfied with our location, guest services, and room. We are truly grateful to have hotel team member that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. We look forward to welcoming you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Anaheim

Property: Hotel Indigo Anaheim
Address: 435 West Katella Avenue, Anaheim, CA 92802-3607 (Formerly Holiday Inn Express Anaheim Maingate)
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Anaheim
#3 Family Hotel in Anaheim
#3 Romantic Hotel in Anaheim
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Indigo Anaheim 3.5*
Number of rooms: 104
Official Description (provided by the hotel):
Anaheim’s first upscale boutique hotel....the new Hotel Indigo Anaheim delivers a vibrant and refreshing guest experience. You are welcomed by agricultural murals and a stunning California themed garden enhanced in the evening by electrifying dancing waters. Enter the hotel and feel a contemporary neighborhood story of years past when Anaheim was a flourishing farming community.Hotel Indigo offers each guest a blend of modern contemporary living with the best in traditional hotel hospitality. Feel the warmth of hardwood floors to a plush over-sized duvet and pillows with spa-inspired showers...you'll feel right at home. Complimentary wireless Internet access throughout the hotel is at your fingertips or use our business center if you prefer.Whether your visiting the major attractions or looking for that hidden gastronomical gem Hotel Indigo Anaheim is your ideal choice. Families can be steps away from the maingate of the Disneyland Resort or if your visit brings you to Anaheim for a convention the Hotel Indigo Anaheim provides convenient walking access to the Anaheim Convention Center.Relax and enjoy a bite in our Chambers Bar & Bistro where you can savor locally inspired recipes and sip on specialty cocktails created by our mixologist. ... more   less 
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Also Known As:
Holiday Inn Express Anaheim Maingate Hotel Anaheim
Hotel Indigo Anaheim California

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