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“Location”

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Hotel Indigo Anaheim
Ranked #5 of 118 Hotels in Anaheim
Certificate of Excellence
Tokyo
Level 4 Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Location”
Reviewed 10 June 2014

It's all about the location and this property is ideal. Within walking distance to Disney and a short drive to Anaheim stadium and Interstate 5. There is the Garden Walk which is close to the hotel that has a variety of restaurants to choose from. The staff is extremely helpful and friendly. For a newly renovated property though, I was a little disappointed. The room is spacious but the card key to open the room door would not always work. This was mentioned to the front but was not fixed during our stay. The A/C in the room was not working upon check in and maintenance had to come to change out the batteries to the wall remote. Amenities were not replaced/refilled even when written down on a note pad with a tip. I'm not sure if this hotel just hired new staff and were going through a learning process so I would definitely recommend this place to others and would go back.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank M H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this review, 16 June 2014
Thank you so much for your review of Hotel Indigo Anaheim. We are glad to hear you liked our location and our guest services. Every team members of our property try so hard to make all of our guests enjoy their hotel experience. We apologized for the issues that happened during your stay including room door was not working properly, the air conditioner in the room, and the amenities were not replaced. Please contact us directly if you would like to talk more about the issue. Thank you again for choosing our hotel and hope you will give us another chance to serve you in the future.
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1,156 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (293)
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English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 June 2014

First time at this hotel. Came with my family, staff was super friendly. Pool area was awesome. Very cool atmosphere. Room was clean and was only 15 minutes away from disneyland walking. Will stay again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jaraico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this review, 10 June 2014
We really appreciate you taking the time to writing such kind review of your stay at Hotel Indigo Anaheim. We are delighted to hear that you are satisfied with our guest services, amenities, room, and location. We do hope to have the pleasure of welcoming you back to our property again soon!
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Tacoma, Washington
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 June 2014 via mobile

Employee were real friendly had couple issues and they handled them. Great place would recommend it to others. Walking distance to disneyland with four little ones not one of them complained about the walk home so that tell you how close we were.

Stayed May 2014, travelled with family
Helpful?
4 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this review, 10 June 2014
Thank you so much for such wonderful feedback of your stay. We are thrilled to read your kind words about your time with us. We are very glad to know that you like our location and our guest services. We are very proud of our team members in every department who delight to taking care of each guest every day. Thank you so much for staying with us and we look forward to welcoming you back to our hotel for another fantastic experience.
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Manila, Philippines
Level 4 Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 8 June 2014

We stayed here for 4 nights with my 3 kids and all of us were happy with the hotel. Its about 10 min walk to Disney. With a nice weather that's an easy walk. Going back, if you're tired, you can take a cab.
Very accessible to dining restaurants nearby, cheesecake factory, bubba gump all within walking distance.
Aircon takes a little getting used to as it will turn off once it reaches that desired temp and takes a while to get on again.
all rent a cars are nearby, National, Dollar and my fave Enterprise!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank Benson N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this review, 10 June 2014
Thank you so much for your kind review of Hotel Indigo Anaheim. We are glad to hear that you are satisfied with our location. Thank you so much again for choosing our hotel and we look forward to welcoming you back to our hotel in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chico, California
Level 5 Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 June 2014

Great value, great location. From the time of check in to check out all personnel from the front desk to the housekeeping were very helpful and great, and always very friendly. To be fully open the only negative I could say is that you can hear a lot of next door room. The room we had was next to a toddler who start running from one end of the room to the other on the hardwood floors. Starting at 5 to 8 am. And at night from 9 to around midnight. It sounded like they were running at the foot of my bed

Room Tip: Try to get a room with no toddlers next door
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this review, 10 June 2014
Thank you so much for your nice review of Hotel Indigo Anaheim. We are very glad you are satisfied with our service and our location. Every one of our employees tries their best to meet and exceed each guest’s expectation. They will be happy to know their efforts are paying off and have not gone unnoticed. We apologized for the noise from next door. We will definitely bring it to our head’s attention. Please contact us directly if you would like to discuss about it further more. Once again, than you so much for your review and hope to see you soon!
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Edmonton
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 June 2014

We stayed 6 nights for a Disneyland vacation May-June 2014. We got to the hotel late and immediately got our room keys. We didn't have any problem parking (and liked that it was free!). We had a suite with 2 queen beds ad a pull-out. Our room backed against the ice machine (shared a wall) which at first I thought could be an issue. We could hear it a little, but it didn't bother us, and never woke any of the 5 of us up. The shower had a nice shower head and also a hand-held which was good for washing the kids. We loved that there were wood floors. Some of us have allergies, and we had no issues at this hotel, which we often do at others. The rooms were always clean. We liked that housekeeping didn't put the pull-out away every day like other hotels we have stayed at. A few of the days one of our kids was sick so we stayed in the room until mid-afternoon. housekeeping respected the "Do not disturb" sign and we called when we were leaving the room and they came and cleaned it, no problem. We ordered some room service one day (out of the room service hours) and there was no issue with them brining it. The pool looked nice and the pool deck nice, but we didn't use it at all. Aside from the yogurt from room service, we didn't eat at the restaurants. We went to Disneyland early and stayed late. It is about a 7-15 minute walk, depending how fast you walk. The front desk staff greeted us any time we entered the lobby, which was a nice touch. All in all, we enjoyed this hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank luv_travel_lots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this review, 10 June 2014
Thank you for taking the time to share such gracious feedback from your recent stay with us. We are very delighted that you are satisfied with our guest service, amenities, complimentary self-parking service, and our room. We are truly grateful to have hotel team members that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. We look forward to see you again!
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San Diego, California, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 June 2014

Our main goal with a 7 yr old and a 2.5 yr old is easy and convenient. No hassle, no extras, no typical add on fees. This hotel, and ALEX at the front desk in particular, delivered. We arrived earlier than we intended to driving up from San Diego for my older son's birthday weekend. Alex checked us in early since the room was ready. we were able to park, unload and freshen up before walking 10 minutes over to Disneyland. Everyone was very inviting and accommodating, the room was small but very fresh and new. We have stayed at Park Vue because of its proximity to Disneyland and i would pay $50 extra per night to stay here. If the management of Hotel Indigo reads this review please give Alex a high five and lunch for his professionalism. when i checked in I felt like I was at the Ritz.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Seoul2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management1Team, Manager at Hotel Indigo Anaheim, responded to this review, 6 June 2014
Thank you so much for your nice review of Hotel Indigo Anaheim. We are truly grateful to have hotel team members like Alex that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. Thank you so much for staying with us and we look forward to welcoming you back to our hotel for another fantastic experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Anaheim

Property: Hotel Indigo Anaheim
Address: 435 West Katella Avenue, Anaheim, CA 92802-3607 (Formerly Holiday Inn Express Anaheim Maingate)
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Anaheim
#3 Family Hotel in Anaheim
#3 Romantic Hotel in Anaheim
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Indigo Anaheim 3.5*
Number of rooms: 104
Official Description (provided by the hotel):
Anaheim’s first upscale boutique hotel....the new Hotel Indigo Anaheim delivers a vibrant and refreshing guest experience. You are welcomed by agricultural murals and a stunning California themed garden enhanced in the evening by electrifying dancing waters. Enter the hotel and feel a contemporary neighborhood story of years past when Anaheim was a flourishing farming community.Hotel Indigo offers each guest a blend of modern contemporary living with the best in traditional hotel hospitality. Feel the warmth of hardwood floors to a plush over-sized duvet and pillows with spa-inspired showers...you'll feel right at home. Complimentary wireless Internet access throughout the hotel is at your fingertips or use our business center if you prefer.Whether your visiting the major attractions or looking for that hidden gastronomical gem Hotel Indigo Anaheim is your ideal choice. Families can be steps away from the maingate of the Disneyland Resort or if your visit brings you to Anaheim for a convention the Hotel Indigo Anaheim provides convenient walking access to the Anaheim Convention Center.Relax and enjoy a bite in our Chambers Bar & Bistro where you can savor locally inspired recipes and sip on specialty cocktails created by our mixologist. ... more   less 
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Also Known As:
Holiday Inn Express Anaheim Maingate Hotel Anaheim
Hotel Indigo Anaheim California

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