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“Superb Customer Service, Unbeatable location!”

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Howard Johnson Anaheim Hotel and Water Playground
Ranked #18 of 118 Hotels in Anaheim
Certificate of Excellence
Calgary, Canada
Level 4 Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Superb Customer Service, Unbeatable location!”
Reviewed 24 May 2009

My husband and I stayed here a while back, but the customer service we received here has yet to be matched (we still think back fondly). Check in was speedy. Our room was fine - lots of free parking nearby, everything was clean. But, we noticed that we could hear the freeway in our room (HJ is right beside it). We went and mentioned it to the front desk, and they moved us to a room on a higher level (with apologies). Our new room was very quiet and larger (we don't have kids and enjoy quiet when on vacation). There was no charge for the move, no hesitation to help us, and we were just floored by their helpfulness. :)
The HJ is easily walking distance to the Land (McDonald's is on the way so you can pick up yogurt parfaits and fruit for a breakfast on your way over - we ate ours in line waiting for the park to open). The hotel has a decent pool (you're there for the park, not the pool, remember). Fireworks are easy to see from the hotel (no need to stay in the park to enjoy them). We recommend staying at HJs - it will help make your trip unforgettable. We plan to return.

  • Stayed July 2007, travelled as a couple
    • Value
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Helpful?
2 Thank TeacherTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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aussie
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 May 2009

Great hotel ,walk to disney ,large rooms,great pool area for the kid,the most comfy bed we have had in all the hotels we have stayed in. We stayed here for 8 days before driving to San Diego ,Grand Canyon,Las Vegas.

  • Stayed April 2009, travelled with family
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Helpful?
2 Thank AussieBuffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brazil
Level 6 Contributor
218 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 22 May 2009

We spent 2 nights at HOJO. The roons are large and confortable. I don't understand why the second floor roons has a window without curtains, because of this, we wake up earlier than we needed...but no problem, cause if you stay at Hojo, you can go to Disney by walk, plus: the staff was great, and we really enjoy the pool area.

  • Stayed May 2009, travelled with family
    • Value
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Helpful?
1 Thank Marta Beatriz Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 May 2009

We stayed for my son and nephews 5th birthday with a family group of 9. The room arraingments were great with two pairs of adjoining rooms. The beds and linens were really great. Little things like room temps, pillows, etc that can make getting any rest on a trip difficult were really solid. The kid pool was a ton of fun. I think our kids liked it almost as much as Disney. Could be a few more lounge chairs around the kid pool. This was a great trip for the whole group. I don't know if I've ever stayed in a hotel were I felt I received more value for my travel dollar than the Howard Johnson Anaheim.

  • Stayed April 2009, travelled with family
    • Value
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Helpful?
3 Thank sirdp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Tapps, WA
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 May 2009

The good: Our room was available right when we got there around 1pm. The water area was nice to let the kids run wild for the day. The beds were comfy, and the spacious and free parking was also nice. It was nice to have a fridge and microwave, too. I don't see why it's a premium amenity, it seems to be the standard these days.
The Room: The electrical outlets are not easily accessible anywhere other than the bathroom area. The drawers in the room could totally stand to get updated. They were dirty, and didn't stay on the tracks any time I opened a drawer.
The guide in the room says that laundry is $1 per machine, so I went down to the creepy basement passing all the maintenance and houskeeping areas with 4 quarters... the machine is $1.25. Not a huge deal, just had to turn around & sneak back in the room where the family was sleeping, but I think it should be accurate/updated in the guide.
Also, the walk is NOT 7 minutes as the in-room guide states... I'm a speed walker, and I walked by myself, taking every shortcut possible. It was between 10-15 minute trek.
Also, it should be mentioned somewhere that their restaurant, Mimi's, is across the street. The market downstairs was convenient, but what a slap in the face to pay $3 for a bottle of water before even entering Disneyland! Many hotels offer a complimentary bottle or 2 in the room, even!
Get an Entertainment card from Ebay for $5 for the discount. I couldn't pay more than $90 for this! Especially when there are closer hotels that are just as "retro"

  • Stayed May 2009, travelled with family
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Helpful?
4 Thank Mammaspice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norcal
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 May 2009

We were traveling with 2 other families who all stayed at HOJO. Overall, this hotel met our needs for our 4 day trip. We were told that checkin is now 4pm instead of 3pm. This is not what we wanted to hear after a 7 hour drive with 2 young children. This website still states a 3pm checkin. We have a baby who drinks warm milk and warmed up baby food. We called the hotel the day before our checkin to see if they have microwaves in the rooms. We were told that some rooms have them and it should not be a problem. We finally checked in at 4pm and were told that we could only get a room with a microwave if we paid an extra $15 a night. That was a huge dissapoinment and caused us to find other ways to warm up milk and food during our stay. I refused to pay $60 more for a microwave in our room. Had the staff been more willing to help us out I would have given this hotel 5 stars. The rooms were clean, pool area nice and close to Disneyland.

  • Stayed May 2009, travelled with family
    • Value
    • Location
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Helpful?
3 Thank jennygirl23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Den Bosch, The Netherlands
Level 4 Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 May 2009

We stayed here for two nights in early may and we had a great stay. Check in was easy and pleasant. We stayed in room 2112, which was large and comfortable. The free internet was a plus, just like the fridge and microwave. The bathroom had a good size and we loved the showe.
We used the pool that we could see from our room and the water had a nice temperature.

It took us 10 minutes to walk to Disney.

Minor drawback was that housekeeping started very early (7.30) and the noise they made bothered us, because we wanted to sleep for another hour. They also knocked on our door around 8 am (is ANYONE out of their rooms at that time when the parks open at 10?), the next day we used the "do not disturb sign" ... Other drawback was the fuzzy tv signal, it wasn't very clear.

We had a nice stay here and for the entertainment rate we paid ($59 a night) it was an excellent deal.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
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Helpful?
3 Thank Marjol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Howard Johnson Anaheim Hotel and Water Playground

Property: Howard Johnson Anaheim Hotel and Water Playground
Address: 1380 South Harbor Boulevard, Anaheim, CA 92802-2310
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Anaheim
#5 Romantic Hotel in Anaheim
#23 Business Hotel in Anaheim
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Howard Johnson Anaheim Hotel and Water Playground 2.5*
Number of rooms: 303
Official Description (provided by the hotel):
Just an 8-minute walk from Disneyland Park, this non-smoking family resort hotel features Castaway Cove - A Watery Pirate Playground! With slides, drench bucket, water canons, jacuzzi, toddler's wading pool and more, Castaway Cove is a great place for your whole family to play together! Also nestled within the lush, park-like grounds is the family friendly Garden Pool! With free parking, fridges and internet- HoJo Anaheim is the perfect choice for your family adventure! ... more   less 
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Also Known As:
Howard Johnson Plaza Hotel And Water Playground - Anaheim / Disneyland Park
Howard Johnson Anaheim Hotel And Water Playground California
Howard Johnson Hotel Anaheim California
Anaheim Howard Johnson

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