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“Very Disappointing”

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Clarion Hotel Anaheim Resort
Ranked #83 of 118 Hotels in Anaheim
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Disappointing”
Reviewed 21 May 2014

I stayed here with a couple other people for Bats Day. Yes, the room could have used some updating, but it had everything we needed. However, I have a couple issues. First, they charge $9.95 for breakfast, but there are no free refills on juice. Only on coffee and soda. Even hotels that provide a FREE breakfast let you have as much juice as you want. Second, the service at the bar in the hallway was unacceptable. I ordered some food off their menu, and after waiting nearly 45 minutes, and having to ask several times where my food was, someone brought a plate of cold food to me. I told them to remake it, and less than 10 minutes later, a fresh hot plate of food was brought to me. What happened the first time? There were two bartenders and no discernable waitstaff. You place your order with one of the bartenders, but then they are too busy mixing drinks to bring the food, so it just sits in a kitchen somewhere and gets cold? How is this acceptable in a hotel? This hotel really needs to do some serious updating. The front desk and bellhop employees were very nice and helpful, but even if the event is held here next year, I will not be staying here again.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rebecca D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (170)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
A TripAdvisor Member
Reviewed 21 May 2014 via mobile

If zero stars were possible that us what this "hotel would receive. The pictures of the rooms on the website look nothing like the actual rooms. Hotel claims to be only a block away from Disneyland which is false. It is across the street from the parking lot, where you catch the bus and have a 10 minute bus ride to the park, so I don't want to imagine on far that walk is! The last day we were there the power was out in the "area" from 9-5 and there were no notifications to guests who would be staying there at that time. The power was on everywhere else around the hotel.

Stayed May 2014
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bishop's Stortford, United Kingdom
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 May 2014

Following a bereavement,i was booked to stay here for 3 nights.I was treated well by the staff and given a nice room.Clean and comfortable and very pleasant.Shame about that i wont be going into disney thought :(

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neilrastley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 May 2014 via mobile

My family stayed here for our first time in Disneyland. We were excited to see what it was like and what we were going to experience. This hotel was very classy and new on the outside. It was so nice that we actually posed by the fountain. The lobby was just beautiful, we learned that it had just been remodeled and that the rooms had also been worked on. The front desk staff was unpleasant, and we looked past that, since we only asked about something once. Check in was smooth, things went well. The halls are very nice and we could tell the place had been worked on. The moment came to open our room... IT WAS OLD AND GROSS!! It even smelled of smoke. We asked for a new room without any problems except for the front being a little snappy. Our new room had no odor, but the shower had looked like it had gone through hell. It was moldy and calking was peeling off. Not much more to say.

Stayed May 2014, travelled with family
Helpful?
3 Thank Lauryn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 May 2014

We went to Disneyland to celebrate my sister’s engagement. There were 5 of us total so we got the room with the two double beds and the sofa bed. The beds and pillows were fine. The tub wouldn’t drain when we showered; the water level was above the ankle when we were done and it slowly drained, it took about 20 minutes before the next person could go in. The toilet flushed for the most part but the paper didn’t always go down, so it looked like white confetti in the toilet. To me, the location isn’t ideal for Disneyland. It’s about a 15/20 minute walk but it was exhausting on the way back to the hotel so we ended up cabbing it a few times ($10 each way). It’s an ok hotel, don’t think I would stay here again or recommend it to others. It is cheaper, but when we added the extra cab fees, we would have spent the same amount of money on the hotels across from Disneyland instead of the Clarion.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carolina Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Jordan, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 May 2014

Close enough to walk to Disneyland each day, with a price that doesn't break the bank when you add it to the Disney tickets (we purchased a package through Get Away Today). Staff was very nice, and the free hot breakfast every day makes the deal even better. A bit understaffed in the restaurant, however; had to wait to be seated each day, and not enough waiters to cover the patrons. Food was good, with enough variety to please most diners. Rooms were basic and clean, and we had plenty of clean towels every day. Only complaint was that the pool was not cleaned after several windy days. It desperately needed to be skimmed; too gross for me to get in, but it didn't stop my kids.

Room Tip: Ask for a top floor room on the Disney side; watch the fireworks from the comfort of your room!
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Randy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oldsmar, Florida
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 May 2014

It is located very conveniently and that is why it is priced so high. Rooms are average and so is customer service. Wi-fi is horrible. Will connect only after 6-7 attempts. Rates are exorbitant for a hotel with 3-star rating. The reception and waiting area does not look impressive for whatever reasons. Business area is OK but gym is small for the high number of guests visiting the area. Overall the hotel does not have a clean look and to add the noise is really annoying at times.

Room Tip: Top floors
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Atanu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Hotel Anaheim Resort

Property: Clarion Hotel Anaheim Resort
Address: 616 W Convention Way, Anaheim, CA 92802-3401
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #83 of 118 Hotels in Anaheim
Price Range (Based on Average Rates): £
Hotel Class:3 star — Clarion Hotel Anaheim Resort 3*
Number of rooms: 284
Reservation Options:
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Also Known As:
Clarion Hotel Anaheim Anaheim
Clarion Anaheim
Anaheim Clarion
Clarion Hotel Anaheim Resort California

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