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“Nice Hotel”

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Clarion Hotel Anaheim Resort
Ranked #78 of 119 Hotels in Anaheim
Reviewed 12 June 2014

I stayed there for 5 days for a conference. The hotel was very close to the convention center. It was less that a quarter mile to walk. Compared to the other hotels, this hotel has great amenities and nice rooms for the price.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with this hotel
Thank Keilani R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike t, General Manager at Clarion Hotel Anaheim Resort, responded to this reviewResponded 17 June 2014

Thank you for staying with us. We look forward to having you with us again.

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474 - 480 of 984 reviews

Reviewed 12 June 2014

I wasn't looking for a 5-star hotel since we weren't planning on being in our room except to sleep. This hotel was perfect for our needs. It was obvious that it prefers to cater more to business clientele, but I think because it's older and a little worn, they find it necessary to supplement their bookings with other travelers. It's not the newest or the fanciest, but it was clean and had a helpful staff.

They do charge extra for the continental breakfast and parking if it's not included in your package (book through getawaytoday.com if you want a great package deal). The breakfast, which was included in the cost of our stay, was above-average, with an egg dish and breakfast meat each morning in addition the the standard waffle, pastries and cold cereal, but definitely not worth the $10.00 per person they would have otherwise charged. They have a large fitness room that was better than most I've used in other hotels. As a bonus, the upper-floor room we were in actually had a small balcony that we could step out on and watch the Disneyland fireworks at night. This hotel is also right across the street from the Disneyland remote parking lot so you can walk over, catch the shuttle and get a free ride to the park instead of paying for parking. If you prefer to walk, it's only a 10 minute walk to the entrance of the park.

I really have only two complaints about our stay; The housekeeping staff was not the best. They never got to our room before 3:00 p.m. each day, which, unfortunately, was usually when we wanted to come back from Disneyland to chill for an hour. They also left a dirty rag on the dresser one morning, they would take the elevators ahead of hotel guests and one day they were actually partially blocking access to the elevators by having a salsa and chips gathering right in the hallway! The only other complaint was the noise one morning when a group of over 1,000 students walked by the hotel early one morning and were extremely loud, but this wasn't the hotel's fault, just be aware that this hotel is close to the convention center and may have a lot of foot traffic.

Room Tip: Ask for a south-facing room on an upper floor for a pretty decent view, especially if you want to wa...
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  • Stayed: March 2014, travelled with family
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Thank Ilgogetmyball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike t, General Manager at Clarion Hotel Anaheim Resort, responded to this reviewResponded 17 June 2014

Thank you for sharing your experience. We will definitely address the Housekeeping issues but it seems as though your stay was great overall and we are very happy to hear that. We look forward to having you stay with us again.

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Reviewed 12 June 2014

We enjoyed our stay! The only thing I have bad to say is they need more luggage carts and maybe more bell men help. Otherwise it was clean safe and meet my expectations! I do recommend this hotel. Also ask about the bus pass to Disney Land. No one mentioned it till I spoke the bus driver after our first day.

  • Stayed: June 2014
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Thank Cosmogirlamanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike t, General Manager at Clarion Hotel Anaheim Resort, responded to this reviewResponded 17 June 2014

We are delighted that your stay was enjoyable. Please call us the next time you are in Anaheim.

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Reviewed 12 June 2014

On arrival the front staff were very happy and very helpful. The rooms were clean and tidy. The Staff when returning to hotel were happy to help. We had a nice stay and would do it again. The front desk always greeted us on our return from Disneyland.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Les W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

I reserved a junior suite hoping the room would be a little nicer for the price. The furniture was old and torn. Overall, outdated and worn. Cleanliness was just barely acceptable. Late check-in and early check-out. Next time I'll pay a little more and get a room at the Hilton or Marriot.

  • Stayed: March 2014
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Thank amunson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike t, General Manager at Clarion Hotel Anaheim Resort, responded to this reviewResponded 17 June 2014

Thank you for sharing your thoughts. Guest feedback is very important to us and we will use this information when making our improvements. Thanks again.

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Reviewed 11 June 2014

Booked this hotel through Expedia and thankfully when we arrived at check-in they had overbooked and needed to move us to a nearby hotel. Offered a 'free' dinner that evening for inconvenience which we couldn't eat. Glad we were moved although the hotel didn't have a bar or restaurant it was much cleaner, inviting and friendly customer service.

Stayed: June 2014, travelled with family
Thank AislingSIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

Before our arrival I had already seen some of the reviews. Booked the hotel through Southwest Airlines and got a pretty good deal, The staff at the front desk were not very friendly or helpful. The rooms are old and the bathroom is itty bitty tiny. We had a problem with the tub draining. I literally had a shower and a bath because the water would not drain. And this didn't just happen once. All rooms have double beds which is unfortunate. Used on site washer and dryer. The washer leaked everywhere. The maids were friendly. We did not receive towels a couple of days and we were told it was because they did not have enough. We asked the front desk to send some up and they just couldn't believe we did not receive any. It almost felt like they thought we were lying. Hotel is close to Disney. We took the bus there and it was fast and easy. Pool water as cold and again no towels. Had to ask for them. I would not stay at this hotel again. The poor service and outdated plumbing is too much to bear. Thank goodness we got the deal we did because I would never pay full price for this hotel.

  • Stayed: May 2014, travelled with friends
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1  Thank lopez-garcia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike t, General Manager at Clarion Hotel Anaheim Resort, responded to this reviewResponded 10 June 2014

Thank you for sharing your experience. I apologize that we fell short of our standards and I will definitely make sure all issues are addressed and rectified. I do hope that you will give us another try.

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Additional Information about Clarion Hotel Anaheim Resort

Address: 616 W Convention Way, Anaheim, CA 92802-3401
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #78 of 119 Hotels in Anaheim
Price Range: £69 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel Anaheim Resort 3*
Number of rooms: 284
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Also Known As:
Clarion Hotel Anaheim Anaheim
Clarion Anaheim
Anaheim Clarion
Clarion Hotel Anaheim Resort California

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