My wife and I spent 7 nights at The Red Lion Inn to attend the D23 Expo and 3 days at Disneyland/California Adventure. When we checked in the blonde woman (I won't embarrass her by giving her name, but it starts with D) who never smiled before , during, or after we checked in. We received a room on the 8th floor, which was OK. The room itself was very nice, but no drawers to unpack. Since we were there for 7 nights, we wanted to unpack. The very small closet was inadequate. A nice touch was the Kerig coffee maker( They should let their customers know that they will provide sub-standard cups(3). We read other reviews and brought our own cups, however housekeeping failed on 2 nights to provide the cheap paper coffee cups, even after I went downstairs in the morning to the front desk to get cups on the first time it happened. The front desk is incapable of handling anything that happens before housekeeping arrives at 7 AM. I left my room number and went back upstairs. The coffee cups never arrived. My wife called housekeeping at 7:30, and 5 cups were delivered. Good thing, 2 days later there were no cups(we hid the extra 3).I will say that the entire place is kept very clean. Everyone (except D) is very friendly, courteous, even if they can't solve your problem. Also, we arrived back after an extended performance by Richard Sherman and Alan Menkin on Saturday night that we found that Red Lion stops any type of food at 9PM. That's very weird for a resort accommodation. Red Lion has a display asking for TripAdvisor comments. Please, focus on the details, and train your staff to handle situations, not just apologize for your inadequacy.
- Official Description (provided by the hotel):
- A Good Neighbor Disneyland Resort Hotel, the Red Lion Hotel Anaheim Resort is renovated with a contemporary, timeless design, vibrant decor, and state-of-the-art facilities. Enjoy our modern getaway in Anaheim, California. Our sleek, sophisticated interiors, rich color palette, and luxurious finishes create an inspired atmosphere for playing and working. Our innovative hotel is a playful retreat for vacationing families, corporate travelers, and meeting groups. The inviting ambiance and friendly personal service guarantee that you will enjoy your stay! We are a Disneyland Resort Good Neighbor Anaheim Hotel, one block from Disneyland Resort, Anaheim Convention Center, and Anaheim GardenWalk. Our convenient Anaheim hotel is a haven of hospitality in Anaheim. Mere minutes from House of Blues Anaheim, Honda Center, Angel Stadium of Anaheim, The Grove of Anaheim, MUZEO, and the Outlets at Orange. Take a scenic drive to Long Beach, Newport Beach, Los Angeles and Universal Studios Hollywood. Red Lion Hotel Anaheim Resort's Rooms are Smart, Sleek, and Stylish. Relax in beautifully decorated rooms with progressive design and cool Southern California style. Featuring the only ELSA technology among hotels in the United States, Red Lion Hotel Anaheim Resort has translation capabilities that make interactions with international travelers much more efficient. The rooms at this Anaheim family friendly and business friendly hotel feature spacious work areas, free high-speed wireless Internet access, Keurig Coffee makers, refrigerators, microwaves, iPod alarm clocks, granite bathrooms, and 37" flat-screen TVs. We are an are ideal location for Anaheim family vacations and corporate retreats. Wired with intelligent technology and entertainment, you'll stay connected and comfortable at this Anaheim hotel. ... more less
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- Also Known As:
- Red Lion Anaheim
- Anaheim Red Lion
- Anaheim Maingate Hotel
- Red Lion Hotel Anaheim Resort California