We stayed here 3 nights in a studio room. Overall we were very satisfied with our stay. The included amenities are hard to beat at other hotels. Free parking, free wifi, and I have never seen such a great free breakfast at a hotel (and especially a hotel with kitchens in each room!). The grounds are well maintained and the decor is nice, but you can tell it's worn and in need of renovation (which will happen later this year they say), but the rooms were clean and well stocked. You can see some wear and tear on the rooms; soiled spots on the sides of the sofa, frayed edges of the carpet, a few rust spots on the exterior of the fridge, but nothing we couldn't live with. The sheets and towels were clean, everything was free of dust etc. The one small maintenance issue (the diverter was missing in the bathtub) was fixed the same day we reported it. When I called to confirm I asked for a ground floor room (because who wants to trek up and down those stairs after walking all day at Disney??) they said the only one left was on Clementine Street. I was a little nervous because some reviews had mentioned they heard fire sirens all night, but either they didn't run them, or we didn't hear them because we were so exhausted! My niece pointed it out one night as we were getting ready for bed but it wasn't loud at all. (We later visited with some family in town who is a police officer in Anaheim and sometimes at the park, who told us they usually try to wait to turn on sirens until they're on Katella so that might explain it).
The room itself has a few logistical issues I hope will be fixed when it is renovated later this year. There being only one (small) towel rod that's really only for washcloths and hand towels. There was a hook on the back of the bathroom door, but that bathroom is so cramped, and towels never stay on those hooks anyways. And there were several open walls in the bathroom area that would be perfect for a towel rod so we were really confused about why they didn't put any up! (and with the drought California is experiencing we could conserve a little water by reusing our towels if there had been a good place to hang them) Other logistical problems being the two closets were directly across from each other and had bifolding doors. So it could be quite a pain to get by if someone left one closet door open and then someone needed to get into the other closet. I don't really think the room size merited both closets (especially since there was a 3rd closet right by the room entrance) and maybe with the renovations they will take out one of those two closets and add either more walking space from the bathroom area to bedroom area, or make the bathroom itself bigger. It was pretty cramped in the actual bathroom (fine by European standards, but I did NOT want to try and get dressed in there). But the sink is separate from the bathroom which is really nice to have. One problem they might need to address is parking. It is really very tight and we had to park over near the ART stop even though our room was a little ways from there, which wasn't a big deal, except it was a very hilly grassy area without sidewalks to walk the most direct route to the room unless you took a very roundabout way. The first night I nearly tripped over a few sprinkler heads. So I would hope with the renovations they would take out some of the landscaping and put in a sidewalk running between the fence and the buildings to make parking easier to access. Parking also might have been tight, because there was an RV parked sideways taking up at least 4 or 5 spaces towards the front of the property! I read there's more parking in back and if they were going to allow them to park that way, they really should tell them to part at the back where it's not as tight.
The cleaning staff was just a little odd. Did a good job and all, but I left a note saying we could use an extra set of towels (the room came with 3 sets but we had 2 children and 2 adults) and and an extra blanket for the sofa bed and they left a boatload of bathtowels (probably had about 8 total that night!) and a few extra hand towels, but no extra washcloths. We could have called down to the front desk, but were so exhausted every night we didn't feel like it. So washcloths were in short supply! Also they left the extra blanket just folded on the sofa bed each night instead of making it with the regular covers which was a little odd. The cleaning crews left their carts in the middle of the narrow sidewalks and I never actually saw the cleaning crews at their carts which was a little weird. None of these are huge issues, it's easy enough to walk on the grass, but a little annoying with luggage.
Some of the other reviews mentioned that the breakfast room was hopping, and I guess I didn't know what hopping was until I saw this breakfast room! Hopping is a great way to describe it! Lots of tables, lots of people, but we never had a hard time finding a table, and traffic flowed very well! There were always lots of people but the staff handled it well restocking food and clearing tables! And I think they had just about every sort of American breakfast food you might want! scrambled eggs, potatoes, yogurt, waffles, french toast, bacon, oatmeal, cereal, juices etc and they rotated between different potatoes and breakfast meats etc. We looked forward to the breakfast each morning! And the staff at breakfast truly did a great job, when the juice machine was out of order one day, they didn't just say "sorry folks" they set up a drink dispenser with orange juice, but had the machine back up and running the next morning! I will say the red potatoes tasted off the first day, and even the 8 year old in the group noticed something was weird about the strawberry concoction they provided for the yogurt (tasted like they added some sort of artificial strawberry flavoring to the real strawberry syrup mixture or something like that) but we all had plenty to eat without those things! Once again, the breakfast is extremely well done!
It's also convenient that the ART shuttle service picks up and drops off right at the hotel. It's within walking distance to Disney, but my mother isn't able to walk that much so we took the shuttles (I think even without her we would have taken it at night we were so exhausted!)
So overall, room for improvement with layout and logistics, but if you want a clean hotel with lots of included amenities, this is your place! We are planning another quick trip later in the summer and plan to stay here again (if it's not closed for renovations)!
- Official Description (provided by the hotel):
- A very unique all suite condo style hotel located 1/2 mile from Disneyland. All suites have fully equipped kitchens & full size pull out sofa sleepers. We offer suites that can accommodate up to 8 people. We offer the following free amenities: breakfast, grocery shopping services, complimentary parking, wireless internet, business center usage, and more. Our guests have access to purchasing Disneyland park tickets through our on property Disney Desk. On property fire pit & BBQ Grills available for guest use. Pet Friendly ($100 non refundable pet fee for up to 2 pets per room). ... more less
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- Also Known As:
- Residence Inn Anaheim Maingate Hotel Anaheim
- Anaheim Residence Inn
- Residence Inn Anaheim Maingate California