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“Comfortable stay”
Review of Peacock Suites

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Peacock Suites
Ranked #49 of 118 Hotels in Anaheim
Certificate of Excellence
GreenLeadersSilver level
Reviewed 24 January 2014

I just read a review on the Peacock Suites titled "Currently under Renovation - Think Twice". This very well written review reflects out experiences very closely so there isn't much point in me repeating it...to summarise
- the hotel is under renovation - there is lots of scaffolding and plywood walls etc and it is hard to find reception, however the noise from the renovations was minimal.
- the breakfast was terrible and didn't change in the week we were there - we brought our own after the first couple of days. Even under renovation they could offer some better cereals and some bagels and muffins to toast without too much difficulty.
- the pool had a very strong chlorine smell - we didn't notice any bleaching but I wouldn't be surprised.
- the rooms were nice and renovated (we had adjoining one bedrooms), they were small but nicely furnished. No cooktop so microwave cooking only. Comfortable sofa bed in each unit.
- there was some noise from the adjoining rooms.
- Location is good - handy to Disney
- We didn't do the timeshare tour.
Once the renovations are finished and they are back to offering a full breakfast I would be happy to stay here again for a reasonable price

  • Stayed: January 2014, travelled with family
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2  Thank HomershamFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeacockManager, Manager at Peacock Suites, responded to this reviewResponded 1 February 2014

Thank you for your feedback. We understand that the scaffolding and plywood can be an eyesore for our guests, however, we are happy to announce that they have been removed! We are in the final stages of our renovation and hope that you will be able to enjoy the property after its completion on your next trip to Anaheim!

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Reviewed 19 January 2014

First of all, I want to say that we booked the Peacock Suites as a value-priced hotel and I am reviewing it with this in mind. However, we did not know when we booked our vacation a couple of months earlier that it was under renovation.

I had read some recent reviews prior to leaving complaining but as always with reviews we came with an open mind. We travel frequently and have a wide range of expectations given the prices we are paying at each property, and our expectations were not super high for the Peacock - we were expecting larger rooms, further from the park, and good value.

I will start with the positive: The check in was quick, the room was clean, the decor was modern (our room I believe was one that had been recently refurbished). It is the first shuttle stop. It comes every 20 minutes so you can guarantee that you can get to the park. Sometimes we were full just with the guests from our hotel so they skipped the people at the next hotel. It was only about 5-8 minutes to the park. There is a 7 Eleven right beside the hotel and you can get almost anything you want or need there. :)

However...the renovations definitely contribute to the feel of the entire hotel. It is encased almost completely in scaffolding, tarps and plywall boarding. Upon arriving you cannot find the front lobby other than small computer-printed sings saying "lobby". The walk from the lobby to the elevator is down a dark and narrow pathway of plywall boarding. The swimming pool (more about this later) is enclosed and does not get any sun.

The noise from the construction didn't seem to be too bad. It was definitely an active construction site but they seem to do their best to minimize the disruption to guests. We periodically heard noises but overall our rooms were pretty quiet.

Breakfast: this is a serious lacking during this time when hotels at this budget level are really doing a great with breakfasts. Our family stays at a LOT of hotels and breakfast is key for us. We are used to having the ability to make fresh waffles, and have a hot egg dish. The ability to make toast or bagels, and select from an assortment of fresh pastries and so on. That is not the case here due to a closure of their breakfast room due to, you guessed it, the renovations. The breakfast area is an open area with only 4 or so tables - mostly benches with low tables. These are not comfortable for dining. It was windy during our stay and the wind blew through the whole area and blew away glasses and napkins, coffees etc. Breakfast is very basic: two kinds of cereal (corn flakes and cheerios), instant oatmeal, and hard-boiled eggs, or packaged muffins (also two kinds only). For drinks there is milk and orange juice. What you get on Day 1 is what you get on Day 6. If you don't like these choices every day bring your own breakfast food. We ordered groceries ahead of time for delivery to the hotel from Vons.com. There was no cooktop in the room so everything needs to be microwavable.

Housekeeping service is limited. We were informed upon arrival that we would have housekeeping on Wednesday. We were staying from Sunday to Saturday.

The pool: We used the pool area on our second evening. In one hot tub the water was a murky green color. The other hot tub was clear so we stayed in that one. The smell of chlorine in the pool area was very strong. As we were swimming my four year old daughter said her bathing suit was a different color. I thought she was just imaging it. Later when I looked at my own bathing suit as it dried I realized it had changed color too. It was originally purple but the bottoms had faded to a cream color, and the half of the top had faded to a pinkish. The straps hadn't gone in the water so they remained dark purple. Another member of our party had tan shorts. They first turned yellow and then became see through, much to his chagrin. We left behind 3 bathing suits that were completely ruined due to the bleaching. Some of our party also had itching and rashes on our legs that made walking in the theme parks somewhat uncomfortable. We are home today and our 4 year old is still complaining about the bumps on her legs.

Due to our busy schedule going to the parks we didn't tell the front desk immediately about the issue with the pool/hot tub. We mentioned it on our last night, primarily telling them so they could address the health and safety issue this posed to their current and future guests. We were told that this had never happened before (I have trouble believing that nobody else but us had their suits bleached), and also told that the chemical levels were checked three times a day and they were always within normal limits. I have since done some research and have learned that with chlorine levels that high (probably 10,000x too high in order to be able to quickly bleach the color out of several bathing suits) the test strips would not be effective. The chlorine levels are dangerously high. The hotel staff were concerned about our suits and responded very thoughtfully to us offering to pay for dinner that night up to a $60 value - we were two rooms and 4 adults and 3 children.

AMZ tour:
If the concierge offers you free food/discounts - she really just wants to book you at a timeshare sales pitch for a sister resort. If you go and spend 90 minutes of your time they will give you $100 Disney dollars. You get a package with some coupons that might be useful but it will take about 15 minutes to listen to her pitch as well. She also recommended An LA tour which we booked. We were going to do the Rasta tour which had been well reviewed but the tour she suggested was much cheaper ($45 for adults and $30 for kids). The tour was supposed to include Beverly Hills, the Hollywood sign, Rodeo Drive walk of fame, Santa Monica pier, Venice Beach. The bus didn't have proper air conditioning and even though it was 85 degrees outside it was cooler off the bus than on it. By the time we stopped on Rodeo Drive for our 30 minute stop all we had time to do was RUN to the nearest Starbucks and get cold drinks and run back to the bus. We drove by Beverly Hills (we assumed we would see a famous house or two - but we just drove past the Beverly Hills sign - and the driver gave us a 3 second warning for us to click our cameras and that was Beverly Hills!). The same with the Hollywood sign - we could see it between the trees in the distance, he slowed the bus and we took pictures of it from the windows. His banter was minimal, his information about LA and the area was very little. Do not do this tour. Spend more money and do a more reputable tour or just stay at the hotel. We got off the bus after 9 hours exhausted with our children begging to go back in the pool!!

So we all put our bleached out bathing suits on again and went back in the super chlorinated pool, and lost a little more color, and got a little more itchy. What we realized after the second time in the water was the damage the high levels of chlorine was doing to the children's hair since they were submerging themselves completely in the water. We have three girls with long hair and we are not sure if it is ever going to recover from the ordeal.

So to make a long story short - I would suggest finding a hotel with a proper breakfast that is not under renovation. Why pay full price for a product that is not fully functional?

We will choose differently next time.

Room Tip: Rooms away from the elevator and ice machine
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  • Stayed: January 2014, travelled with family
    • Value
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1  Thank Skye S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014

PROS:

This is our third stay at the Peacock Suites,, It's an inviting place to stay .. rooms our awesome compared to other neighboring hotels even with the ongoing remodel , valet parking is also a plus the guys are great and friendly ,nice way to send Christmas with your family , gift shop , laundry and gym was a plus as well ..however due to the remodeling the breakfast is moved to the outside area by the east of the pool side..



CONS :
would appreciate a larger variety at breakfast
No Santa Claus this time

Room Tip: 7 11 half block away ..
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  • Stayed: December 2013, travelled with family
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1  Thank Manny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeacockManager, Manager at Peacock Suites, responded to this reviewResponded 14 January 2014

Thank you so much for the positive review! We are always happy to hear that our guests return year after year to the Peacock Suites. We are definitely looking forward to having our breakfast served in our newly renovated breakfast room in March and are looking at different options for our menu. Thank you again for your time, and we hope to see you next year!

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Reviewed 11 January 2014

Will return again, rooms are clean, staffs were pleasant, and although they were remodeling at the time, it was never an inconvinience for us! Loved that there was a sliding door from the bedroom to the living area. We didn't even hear the usual doors slamming at 5 or 6 in the morning. We had three active little boys with us (6, 4 and 2) and felt we had enough space. Will definately return and will alway recommend it to friends and families! Can't wait to return and see how the remodel will look like!

  • Stayed: November 2013, travelled with family
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Thank hudsonsmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeacockManager, Manager at Peacock Suites, responded to this reviewResponded 14 January 2014

Thank you for taking the time to post a review on Trip Advisor for the Peacock Suites. We have passed on your positive reviews to the staff and are happy to hear that you will return to visit us again after the renovations are complete. We hope to see you soon!

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Reviewed 5 January 2014

I have stayed at the Peacock before but definitely had a different experience. First there were absolutely no choices for kids on the TV. You can purchase a movie but there was no Disney or Nick. We had scaffolding on our window so there was no option to open the curtains. The biggest thing is THEY DO NOT CLEAN THE ROOMS. Nowhere on the web site or Hotels.com did it say this. We were told on our last night that the rooms are cleaned every 4th night. No clean towels or sheets. They also give one thin blanket on the bed, no comforter or bed spread.I called and asked for a couple more pillows (there are none provided for the pull out bed.) The front desk person asked me how many. I said a couple and she said she needed to know many I needed.....uh 2. Then there is the parking. The description said there is valet parking available for a daily fee.......uh it is the only parking. There is NO other place to park. The light in the bathroom was so dim that it was almost like there wasn't one. If you left it on for 2 to 3 min it would get brighter but it was too dark for a little one to go potty at night. These rooms are no cheaper then any other in the area but even Motel 6 cleans the rooms.

Stayed: January 2014, travelled with family
2  Thank Rebecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeacockManager, Manager at Peacock Suites, responded to this reviewResponded 12 January 2014

Thank you for taking the time to complete a Trip Advisor review. I am sorry to hear that your experience was not the "great vacation" we strive to give all our guests. As you have stayed with us before, I am sure you are aware that we did make some changes on our cable lineup, and with the large amount of channels, it may have just been difficult to find, but we have many channels geared towards children, including; ABC Family, Cartoon Network, Nickelodeon, and Starz Kids & Family.
We do have a different cleaning schedule than most hotels, however we are a timeshare property, and we always try our best to accomodate any requests from our valued guests.
As for the valet parking, due to the limited space available and the safety of our guests and their vehicles, valet parking is our only option. Thank you again for your honest review.

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Reviewed 3 January 2014

I am a long time Disney lover and have been to many hotels/motels around the resort. Having a family of 5, it becomes a challenge as they get older to find a room with enough space and still be close enough to the park to allow us to get back to the room quickly for a break. This was our first visit, and though they were renovating the outside of the hotel when we stayed there, we still really enjoyed our stay. The staff was very friendly. The Anaheim shuttle stop is right in front of the hotel and the first stop back from the park. The breakfast was not that great because of the remodel they were doing, having outside in their outdoor common/bbq area, but the room was large enough for us and close to other restaurants. Once the construction is done, we plan to possible come back again.

  • Stayed: December 2013, travelled with family
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Thank Christian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeacockManager, Guest Relations Manager at Peacock Suites, responded to this reviewResponded 4 January 2014

Thank you so much for sharing your feedback! It sounds as though the layout of our spacious suites was a great fit for your getaway. We look forward to seeing and your family again in the future.

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Reviewed 12 December 2013

This was our second year to stay at The Peacock Suites in Anaheim. We take an annual family trip to Disneyland and have found paradise at this hotel! They have it all; friendly and efficient customer service, clean and comfortable accommodations, a fabulous free breakfast and a shuttle to the park!
Peacock Suites will continue to be a part of our annual trip.

Room Tip: They offer 1, 2 or 3 bedrooms suites depending on the size of your group. The rooms are very roomy.
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  • Stayed: November 2013, travelled with family
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1  Thank Jodi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeacockManager, Manager at Peacock Suites, responded to this reviewResponded 14 December 2013

Thank you so much for your review of the Peacock Suites! We are happy that we were able to make your stay comfortable and enjoyable. We look forward to having you stay with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Peacock Suites

Address: 1745 S Anaheim Blvd, Anaheim, CA 92805-6518
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Anaheim
Price Range: £98 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Peacock Suites 3*
Number of rooms: 140
Official Description (provided by the hotel):
The Peacock Suites located walking distance from Disneyland(R) Park and the Anaheim Convention Center. Featuring spacious one bedroom accommodations which offer first class amenities and the utmost in comfort while staying in Anaheim. The property offers two whirlpool spas, a sparkling pool and a rooftop sundeck, perfect for working on your tan. In each of the suites you will find a refrigerator, a microwave oven, a coffee maker, iron and ironing board, hair dryer, CD/DVD player, and queen sleeper sofas in every living room. For guests convenience you can purchase attraction tickets from the front desk. Modern amenities, a great location, and first class services ensure a wonderful Anaheim vacation experience. Come experience the magic. ... more   less 
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Also Known As:
Peacock Hotel Anaheim
Peacock Suites Anaheim, California

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