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“Mediocre Hotel - and don't expect internet”

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Ramada Plaza Anaheim
Ranked #21 of 118 Hotels in Anaheim
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Mediocre Hotel - and don't expect internet”
Reviewed 14 March 2011

This was our company's second time staying at the hotel, with a nearby convention being the draw. Last year's experience was quite good, but the hotel has gone downhill since. We will not stay at the hotel again.

Everything at the hotel is mediocre. This can be fine if that's all you are expecting, but it offers little more.

Worth mentioning is that the internet was extremely slow and unreliable for our entire visit. We mentioned the problem to the front desk each and every day and were assured that the problem would be fixed - but each day passed and we were greeted with the same questions by a new front desk agent (i.e. "did you try to restart your computer") Every one of our rooms was having problems with the internet - so it is clearly a problem of the hotel's. We were without any reliable internet for the 4 nights of our stay, which is unacceptable on business travel.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank travelwiz23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramada14252, Manager at Ramada Plaza Anaheim, responded to this review, 15 March 2011
I apologize for the inconvenience that your group had during your recent trip in Anaheim. Our management staff is well aware of the internet problems that were faced in a couple of your rooms during the convention last week. Everything has was been reported to our internet company, and changes are going to be made with our system to prevent this problem from happening again. All of us at the Ramada Plaza Anaheim Resort value you and you’re comments; and we are truly sorry for the inconvenience we caused you and your company. We hope that you still consider staying at anyone of the Ramada brands’ worldwide.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 March 2011

It is definitely a great place to stay and is walking distance from Disneyland.
Spent 5 nights at first and decided not to change hotel and extended for another 3 nights in the same hotel after our great experiences with the stay. Our room was spacious. No problem with the walls or noise.
Breakfast was not fantastic, especially after many days with the same foods, i.e. toast, scramble eggs, bacons, etc. Staff in the restaurant (definitely shorthanded) is not as friendly as the hotel staff. But it is really not a bother since it is supposed to be buffet (which mean self-service).

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lady_is
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramada14252, Manager at Ramada Plaza Anaheim, responded to this review, 14 March 2011
The hotel is very pleased to hear that you enjoyed your stay here at the Ramada Plaza Anaheim Hotel. Since the resturant is seperately owned, we will try our best to speak with the resturant owner to improve their quality and service. Here at the Ramada Plaza hotel, we value all possible feedbacks, as we are always trying to improve ourselves by "making today better than yesterday." We hope to see you again really soon and your next trip to Anaheim.
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Pasadena ca
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 28 January 2011

How is it possible we have overlooked this hotel after staying at numerous area hotels.This Ramada Plaza (not to be confused with Ramada Maingate) had everything on our list including a great price booked directly through the hotel website.

From the lobby to the spacious, clean room with high ceilings complete with crown moldings and higher end bed linens and the warm clean pool with nice towels we were greeted with everything looking attractive.On our list is also free parking and a close walk to the parks.The really special thing that sets this hotel apart is the wonderful, complete breakfast with a nice place to sit and enjoy.The front desk was helpful and even brought up glass wine glasses per my request as the room had only thin disposable cups.What a deal!We will not stay anywhere else in the future; happy are we!

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Fussy Mommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramada14252, Manager at Ramada Plaza Anaheim, responded to this review, 1 February 2011
We are very pleased to hear that you enjoyed your stay during your recent trip to Anaheim, California. Most individuals due tend to overlook our hotel, for they find it is toooo far from the Disneyland Park entrance. But as you can see, we are clearly not that far at all. Our location is fairly close to the Anaheim Convention center, as well as the Anaheim Gardenwalk. Were you able to visit the Anaheim Gardenwalk? There is always something new and exciting going on in Anaheim such as the new "Battle of the Dance" dinner show. We hope that you visit us again on your next trip down in Anaheim California. Don't hesitate to pick up the phone and call the hotel directly for your next reservation.

If you have any additional comments or suggestions, please feel free to let us know.
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Singapore
Level Contributor
110 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 15 December 2010

I like this hotel - didn't expect much actually given that it was a package tour - but this hotel was a pleasant surprise. My room was very spacious and clean. The location is good too - pretty near Disneyland. There are good restaurants nearby too! I would commend the tour agency for their good choice of hotel.

  • Stayed December 2010
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank AMNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramada14252, General Manager at Ramada Plaza Anaheim, responded to this review, 17 December 2010
On behalf of the staff here at the Ramada Plaza, we are pleased to hear that you enjoyed your recent trip in Anaheim. There are so many new attractions that are coming up next year in Disneyland that you don't want to miss. Feel free to contact the hotel directly if you have any questions or concerns, or need help arranging your next trip down here in southern california.
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Visalia, Ca
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2010

My fiancée and I stayed at the Ramada Resort while in town to visit Knotts Berry Farm. The hotel is located conveniently next to a wide varity of restaurants which made finding dinner for the evening easy, we tried out The cheesecake Factory just right down the street. The hotel is also located within walking distance to the Disneyland parks and Disney Downtown area. After dinner we were able to walk to Downtown Disney and enjoy icecream and coffee. This made for a really good experience. Breakfast in the morning was slightly average, the orange juice was below par, everything else was fairly good. There seemed to not be enough staff. The host was directing guests and also cleaning tables. Apparently, according to management responses on other reviews this is a new system for them so thats to be taken into consideration. All in all a very good stay.

  • Stayed October 2010, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank MrKali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramada14252, General Manager at Ramada Plaza Anaheim, responded to this review, 4 November 2010
We are pleased to hear that you enjoyed your stay here at the Ramada Plaza Anaheim Hotel. We will inform the restaurant owner in regards to the quality of their orange juice. We are slowly adjusting, but with everyone’s feedback, it truly helps improve our service to each and every hotel guest. If you have any additional comments or suggestions, please feel free to let us know. Please due visit us again on your next trip down in Anaheim California.

And lastly, “CONGRADULATIONS,” on your the upcoming wedding.
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Phoenix, AZ
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 October 2010

We love the Ramada Plaza! This is our 2nd year we have stayed at this hotel and we will continue to stay here. The room was very very comfortable, clean, great location (about a 10 min walk to the Disney gates), and AWESOME breakfast. The free breakfast, free internet, and free parking made the value of this hotel great. The breakfast wasnt just a small table with some bread or cereal, it was a breakfast buffet. Every morning we had the choice of scrambled eggs, hash browns, sausage or bacon, 2 different fruits, 3 different cereals, 4 different juice, coffee, and toast/english muffins. Plus it wasall you can eat! We would eat breakfast then wouldnt need to buy lunch at Disney until at least 1pm. Just the breakfast alone saved us so much money over the course of the trip that we would stay at Ramada again just for that. The beds were so comfortable after a long day at Disney we actually felt refreshed when we woke up. When we stayed at the hotel we didnt have problems with noise or a smell from the resturant.

  • Stayed October 2010, travelled with family
    • Value
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Helpful?
3 Thank panda723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramada14252, General Manager at Ramada Plaza Anaheim, responded to this review, 23 October 2010
On behalf of the hotel, I like to thank you for your loyalty in choosing our hotel. Our breakfast buffet promotion was a huge sucess this year, so it looks like we will continue it for the following year as well. Please due visit us again during your next try down in Anaheim. If you haven't made any plans for the Holidays due visit us again. Our hotel starting mid November will be flled with Christmas decorations from top to bottom. Plus on Christmas Eve, we will continue will our story telling tradition, served with hot chocolate and cookies. We hope to see you again soon!
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Randwick, Australia
Level Contributor
115 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 18 October 2010

Decent hotel within 10 mins walk of Disneyland and shopping centres/restaurants. The rooms were slightly dated and basic motel rooms but ok value for money. The airconditioning unit was slightly noisy but we could not sleep with the window open due to traffic noise. In saying that, i would consider staying there again.

  • Stayed November 2009, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mtodd5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramada14252, General Manager at Ramada Plaza Anaheim, responded to this review, 20 October 2010
Thank you for your wonderful comment on Tripadvisor. Your feedback is extremely important to us. All of us at the Ramada are pleased that you enjoyed your stay. I will forward all of your comments/suggestions to our owner, and I hope to see you again on your next trip to Anaheim.
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Additional Information about Ramada Plaza Anaheim

Property: Ramada Plaza Anaheim
Address: 515 W Katella Ave, Anaheim, CA 92802-3609
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Anaheim
#29 Family Hotel in Anaheim
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ramada Plaza Anaheim 3*
Number of rooms: 105
Official Description (provided by the hotel):
Conveniently located in the heart of Anaheim, just a short walking distance from the Disneyland Resort and the Anaheim Convention Center, the "Ramada Plaza Anaheim" is the best kept secret in the Southern California hotel industry. Honored for quality and excellence,the "Ramada Plaza Anaheim" was awarded the "Best of Ramada" for 2013, an honor only given to five Ramada properties throughout California. We pride ourselves on quality and service so let us be your home away from home. Drive on up and park your car in one of the few Anaheim hotels that still offers Complimentary Parking. Dine onsite at the Gandhi Palace or take a short stroll to the Garden Walk where you can shop until you drop, catch a movie, strike out at the bowling alley, work out at 24 Hour Fitness, or grab a bite at the numerous restaurants that include the Cheesecake Factory, California Pizza Kitchen, Bubba Gump Shrimp Co., PF Chang's, and Roy's Hawaiian Fusion Cuisine. Come home and take a dip in our Outdoor Heated Pool, relax in our Steam Sauna or stay in shape in our Guest Exercise Room. For your convenience, all rooms are equipped with free WiFi, a Refrigerator, Coffee Maker, In-Room Safe and Iron & Board. Guest Laundry is conveniently located onsite. Further, hotel boasts of five Meeting Rooms from 324 sq. Ft. To 1944 sq. Ft. Whether you are traveling on business or pleasure, book your stay today at the Ramada Plaza Anaheim so we may welcome you home tomorrow. ... more   less 
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Also Known As:
Ramada Plaza Anaheim Hotel Anaheim
Ramada Anaheim
Anaheim Ramada
Ramada Plaza Anaheim California

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