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“Disappointed”

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Baymont Inn & Suites Anderson
Ranked #4 of 4 Hotels in Anderson
Salem, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Disappointed”
Reviewed 30 March 2014

This hotel was the third and most disappointing that we stayed at during our vacation. We reserved online and when we pulled up and saw several palates and desks outside that had obviously been there for several days (water damage) we regretted our decision. The hallway and room had a headache inducing floral scent. The room was tidy and the beds were nice. Breakfast was ok except for the cheap plastic utensils that couldn't cut through the food. For the price we paid we expected more. We would not stay here again.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TLB7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit K, Manager at Baymont Inn & Suites Anderson, responded to this review, 31 March 2014
Thanks for taking time to review our hotel and we are glad you liked the rooms and complementary hot breakfast. We are sorry for inconvenience caused to you by a pallet of pavers sitting in a corner in the back of the hotel. Those pavers are for the upgrade we are currently doing in the patio next to our indoor pool so that our guests can enjoy the back patio during summer. We took utmost care to place the pallet out of the way of our guests. Still we apologize if you felt it caused aggravation to you. The fragrance you mention in your review is a system that enhances the guest experience in the hallways and the lobby and we have gotten numerous compliments from our guests. We are sorry it caused you concern. We always make sure to provide the best quality utensils for our complimentary breakfast and will see if we can find d arrange for even better quality in future. We sincerely hope you will give us another chance to serve you when you are in the area in future and when you do please enjoy our awesome indoor pool and whirlpool and the patio next to it with newly laid pavers
Thanks again
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
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English first
Vancouver, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 March 2014 via mobile

I have been a regular guest at this hotel for past several years. Over the past year many improvements have been made , new owner, new friendly staff, new furniture etc. If you are looking for a clean comfortable room, a friendly and accommodating staff, a very good breakfast and oh yeah blazing fast Wi-Fi look no further than the Baymont in Anderson.

Stayed March 2014, travelled with friends
Helpful?
Thank Rob-n-Trina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baymontanderson, Owner at Baymont Inn & Suites Anderson, responded to this review, 12 March 2014
Thank you for continually staying with us and thanks too for noticing all the improvements we have made to the hotel. It is always encouraging when guests like you are fair and positive in acknowledging all the hard work and money we are putting in the property to make your and all our future guests stay more comfortable and enjoyable. Thanks for the encouragement and we assure you that you will continue to see even more improvements on a continuous basis

Thanks from all of us at Baymont Inn and Suites, Anderson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Anderson

Property: Baymont Inn & Suites Anderson
Address: 2040 Factory Outlets Dr, (I-5 at Factory Outlets Dr), Exit 667, Anderson, CA 96007
Phone Number:
Region: United States > California > Anderson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Anderson
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Anderson 2*
Number of rooms: 60
Official Description (provided by the hotel):
Property Location Located in Anderson which is 8 miles from Redding and offers small town serenity, Baymont Inn & Suites Anderson is convenient to Anderson Historical Society and Anderson Chamber of Commerce.This motel is within the region of Anderson River Park and Win-River Casino. The hotel sits near Mount Shasta and Mount Lassen for a remarkable vacation.The Landmarks near the hotel are Sundial Bridge and factory outlets which are right across the hotel for a great shopping experience. Walmart is located a block away for shopping convenience. Our Anderson hotel offers easy on and off access to I-5. This is the ONLY INDOOR CORRIDOR property in Anderson, CA. Our guests will experience our exceptional friendly service and great amenities. Guests enjoy clean and modern rooms, bedding, furniture and impressive flat screen TV's in their room. And to top it all, we offer an INDOOR POOL and SPA and Free in-room Wi-Fi.Anderson and Redding area offers great fishing on Sacramento River and other water recreational activities at Lake Shasta. Our Hotel is the Hunters Delight. We cater to car racing enthusiasts which they call our hotel Home away from HomeWe offer complementary breakfast , Business center and Coffee is offered 24- HoursRooms Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and coffee/tea makers, and you can also request rollaway/extra beds.Rec, Spa, Premium Amenities Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna.Dining A complimentary continental breakfast is served daily.Business, Other Amenities Featured amenities include a 24-hour business center, business services, and complimentary newspapers in the lobby. RV/bus/truck parking is available onsite ... more   less 
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Also Known As:
Baymont Inn & Suites Anderson Hotel Anderson
Baymont Inn And Suites Anderson
Anderson Baymont Inn
Baymont Inn Anderson

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