The reservation staff seemed friendly but uninformed and unorganized. Making a reservation was easy, but the reservation was lost when we later checked just to confirm. It happened with our friends as well who were also staying at the Gaia. This happened three other times, but they did have a room for us when we arrived.
Rooms were very nice. We called ahead to see about having a small refrigerator in our room. No problem they said, and they delivered as promised. Rooms were spacious and the hotel grounds were very nicely landscaped. The pool was less than desirable. It was clean, but very small and sort of out of the way. Rather than be in the middle (courtyard) it was towards the rear of the hotel and fenced off. Maybe enough room for 10 people- not enough for this spacious hotel. We wanted to use the pool, but there wasn't enough room.
This hotel would have received a better rating if it were not for the poor reservation service and the size/location of the pool. Overall it was a nice and pleasant stay.
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- Also Known As:
- Gaia Hotel Anderson
- Anderson Gaia Hotel