My girlfriend, kids and I stayed for a night. They tried to refuse my MasterCard because there was no bank name on the card. Next have the linens were stained. The non-smoking rooms are paired with the smoking rooms with an inside door between them. The plumbing stinks. They are using OLD Mixet shower valves that are in serious need of replacement with newer technology. OLD Cheap toilets that use way more water then needed. The A/C took hours to cool the room down. The microwave took twice as long to cook something. The refrigerator too 6+hours to cool down sodas. It had an aftermarket drawer handle and the freezer compartment was frozen over. There were beer bottles under the bed and the room seriously needed airing out.
The Jacuzzi tub in the swimming area didn't work and half the lights around the pool were out.
They show they are part of the Wyndham resorts but they are far from Wyndham standards.
When we arrive there was a drug enforcement team searching rooms a couple doors down.
As for smoking, the rooms alternate smoking/non-smoking. Crazy setup it's no wonder all the rooms stink. The manager was standing in the doorway smoking with all her smoke filling the lobby.
Thank you for your concerns. Management is looking into these issues.