Well lets start with the staff, they are very nice and polite. The hotel looks nice from the outside and inside. The lobby and atrium are very relaxing with the koi pond. Nice and open feeling.
Now the bad part no air conditioning in either room at their restaurant, the San Miguel room or Cancun room. We had a meeting in the room and we were all hot and sweating because the AC is not working. The next night we had dinner in the Cancun room and once again we were all hot and sweating. The waiters brought in two stand up fans in an attempt to cool us off, guess what it failed.
The rooms are out dated with popcorn ceilings and stains on the carpets. The beds are nice and comfortable and they do have nice televisions too. The sofa sleeper was broken and would not open. The buffet breakfast was cold and did not taste to good. I recommend having the cook to order breakfast at least it will be hot. The evening drinks is a nice touch and the nuts they serve are very good.
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- Also Known As:
- Embassy Suites Hotel Arcadia
- Embassy Suites Arcadia
- Arcadia Embassy Suites