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Savings alert! 26% below average rates

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Reviews (766)
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All reviewsbest westernsthe indoor outdoor poolacross the streetwestern hotelsroom was cleanan older propertybiscuits and gravywafflesgrocery storepet areagreat place to stayhard boiled eggseasy accesscontinental breakfasthot tubnice breakfastwould stay here again
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5 - 10 of 766 reviews
Reviewed 4 weeks ago

This was an old motel that was clean with great beds, the employees were very friendly, but I can't say much for the free breakfast. I guess you get what you pay for. The breakfast room was small and noise y. If you just need a clean room with comfortable bed it is great.

Stayed: June 2018, travelled with family
Thank you2rockers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Stayed here for three days in late May, early June. Found the hotel staff to be very friendly and they set me up with a room on the ground floor which was a blessing to my guest who has Parkinson's. There was a guy there who is the perfect Concierge and should be snapped up fast by a larger hotel chain. Breakfast was good as was access to nearby restaurants if needed. Loved visiting the nearby Redwood National Park and beaches nearby. It was the most perfect day or two for me to spend some time there.

Room Tip: Ground Floor
  • Stayed: May 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Dream B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2018 via mobile

We are on a 28 day road trip and Arcata was a pitstop after a long day of driving. Normally we are happy when staying at a BW hotel but this was disappointing. The man who checked us in was friendly and explained everything we needed to know. We were displeased to hear the hot tub was out of order as my husband was really looking forward to relaxing in it in the evening after a long day. We had some issues - the tv and remote didn't work well so we just gave up on it, the walls are way too thin as we kept hearing kids screaming at each other in the room over from us, before 6am there were workers talking loudly outside our door so we got up an hour before we had to..thanks to them and since we were up...went to go have breakfast. There were NO hot breakfast options as the workers staying there ate it all up. When I mentioned it to the woman at reception she said there was nothing left til more got delivered! Never experienced this in all the years we have been staying at hotels!

This was just an all around crappy stay and I would not recommend this Best Western.

Stayed: June 2017, travelled as a couple
1  Thank Nordictat2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa C, General Manager at Best Western Arcata Inn, responded to this reviewResponded 1 June 2018

Hello Nordictat2,

I'm also disappointed we were not able to provide the accommodations you expect from Best Western. I would like to thank you for your comments and we are making every effort to correct the deficiencies you have noted. We can replace remotes and fix spas and prepare better for our food demands. Depending on our availability, we are certainly able to accommodate guest request for a quiet area. I hope you will consider staying with us again if you find yourself in the Arcata area. We will make every effort to make your stay a comfortable and happy one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2018

Average place to stay. Bathroom had a window so the door had to be closed to make room dark and the door was hard to close and stuck. So noise was made to open and close waking up other guests in the room.

  • Stayed: May 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Fin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2018

The grounds were beautiful and the breakfast was excellent! We also enjoyed hot tub and swimming pool use. Location was perfect-not far from the downtown where there were many excellent restaurants to choose from. There was also close access to Humboldt State University where there is a redwood trail.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Erica O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa C, Manager at Best Western Arcata Inn, responded to this reviewResponded 18 May 2018

We are so pleased you enjoyed your stay. Thank you for your review. It means a great deal to us.

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