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“Reeked of cigarettes!” 1 of 5 bubbles
Review of Motel 6 Arcata - Humboldt University

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Motel 6 Arcata - Humboldt University
Ranked #9 of 10 Hotels in Arcata
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Reeked of cigarettes!”
1 of 5 bubbles Reviewed 24 May 2014

It was nice that the rooms had been remodeled, but our nonsmoking room absolutely reeked of cigarette smoke. It was so bad that I immediately got a sore throat from the smoke residue. When I told the front desk they said that the rooms smell because people smoke outside the rooms with the doors open. Well how about having a designated smoking area away from the rooms and enforcing a non smoking policy outside the rooms. Housekeeping certainly had to have smelled it when they cleaned the room before our arrival, and they should have done something to get at least some of the smell out.
Also when I checked in after having booked our room 1 year in advance I was told that I would be charged almost double the rate that I had booked because the rooms had been remodeled and it was graduation weekend so the rates were higher. Fortunately I had my receipt from when I booked online, and the manager was called and agreed to honor my rate. The rate I booked at should be the rate I get - period.

  • Stayed May 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ancwisdom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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58 reviews from our community

Traveller rating
    4
    11
    13
    11
    19
See reviews for
12
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5
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
YUBA CITY , CA
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 bubbles Reviewed 16 September 2013

Tom Bodett where are you? what a disappointing stay...hadn't stayed in a Motel 6 in years and being the last motel with rooms available for the weekend in Ft.Bragg, CA . First off our room wasn't ready upon arrival. We did make reservations on Wednesday. We had to ask for towels. The carpet floor was filthy ... what more needs to be said... will never stay there again !!!

  • Stayed September 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank giestecke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Arcata hotels

Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 17 August 2013

The front desk staff were friendly and tried to be helpful but that was the only good thing about this location. It was so bad here we ended up checking out and finding another place to stay. I know it's motel 6 and I'm not expecting much when I stay here but this place is terrible, even for a motel 6. Our non-smoking room smelled awful. The smell upon entering the room was so bad we asked to change rooms but we were told that was the last room and they had just cleaned some of the carpets in the rooms so they didn't have as many rooms available. We were given a spray to deal with the odor which didn't help much. Went to turn on the a/c in the room and that didn't work either. That's when we checked out. Room felt and looked dirty. The whole property had a very bad vibe. Homeless people and questionable people seem to have taken over this area. If possible, I would advise skipping Arcata and Eureka and stay elsewhere.

  • Stayed August 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Winchester99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Motel6, Public Relations Manager at Motel 6 Arcata - Humboldt University, responded to this review, 24 August 2013
Dear Winchester99 - Thank you for sharing your review. We sincerely apologize for the odor and cleanliness issues you encountered in your room. These issues are not consistent with Motel 6 standards for quality, and we kindly encourage you to contact our guest relations department so they can have a record of your experience to help us provide our guests with better service in the future: 1-800-577-3435.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
L.a.
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 16 August 2013

I could hear people talking outside the room just as though the door was open, people were walking around outside early in the morning and the interment didn't work (they did refund our Internet charge) the staff was very friendly, the grounds were well kept. Would have liked a bathtub.

Room Tip: If you want a bath tub ask for a room with one. The rooms by the stairs are the noisy ones as the so...
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Owen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZ
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed 26 May 2013

I like the Motel 6 chain but this one is not good. Good location but the room smelled so bad we had to open windows to air it out.
I think the carpet was the problem, old damp looking and STINKY.

I took a photo of the bathroom sink to send to the corporate headquarters, old and impossible to get clean. Disgusting!
But the big surprise was a clean new shower and clean toilet.

They were dog friendly but I don't think I can stay in this place again: NOT CLEAN.

  • Stayed May 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank AZORtravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valencia, California, Usa
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 16 May 2013

Needed a last minute hotel room in Arcata and this was my option since the nice Best Western was booked. I have stayed over the years at other Motel 6 hotels which were fine so no concerns. Front desk staff was nice, polite, efficient. And then everything went downhill from there. Property is clearly older and looks rough around edges. Non smoking room smelled. Bed looked already used and tired. Carpet was filthy and crunchy. Bathroom looked newer and clean. Fellow guests were very scary. Hanging out in parking lot smoking and drinking. One guest had two large and powerful pit bulls in his room. Just not a pleasant experience.

  • Stayed May 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank JRL1108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 6 March 2013 via mobile

The place is bad if not awful. We got a room with two queen beds but the room smelt so bad, that we did'nt want to stay there.
We got another room without problems from the staff. It also had a smell but from som cleaning chemicals so we had to live with that as we arrived late after a long days journey.
There was wifi in the room but the charged us dollars 2.99 pr day pr device. The wifi worked pnly for ''the day'' because in the morning you had to pay another 2.99 to go online.
The carpet on the room was full of stains and so bad looking that we did not want to walk around without shoes.
Do not go there, it's not worth the money spent.

  • Stayed March 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jensolaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Motel 6 Arcata - Humboldt University

Property: Motel 6 Arcata - Humboldt University
Address: 4755 Valley West Blvd, US 101/Redwood Highway at Giuntoli Lane, Arcata, CA 95521-4637
Region: United States > California > Humboldt County > Arcata
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 10 Hotels in Arcata
Price Range (Based on Average Rates): £
Hotel Class:2 star — Motel 6 Arcata - Humboldt University 2*
Number of rooms: 81
Reservation Options:
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Also Known As:
Motel 6 Arcata - Humboldt University Hotel Arcata
Motel Six Arcata
Arcata Motel 6
Arcata Motel Six

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