It was nice that the rooms had been remodeled, but our nonsmoking room absolutely reeked of cigarette smoke. It was so bad that I immediately got a sore throat from the smoke residue. When I told the front desk they said that the rooms smell because people smoke outside the rooms with the doors open. Well how about having a designated smoking area away from the rooms and enforcing a non smoking policy outside the rooms. Housekeeping certainly had to have smelled it when they cleaned the room before our arrival, and they should have done something to get at least some of the smell out.
Also when I checked in after having booked our room 1 year in advance I was told that I would be charged almost double the rate that I had booked because the rooms had been remodeled and it was graduation weekend so the rates were higher. Fortunately I had my receipt from when I booked online, and the manager was called and agreed to honor my rate. The rate I booked at should be the rate I get - period.
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- Also Known As:
- Motel 6 Arcata - Humboldt University Hotel Arcata
- Motel Six Arcata
- Arcata Motel 6
- Arcata Motel Six