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BEST WESTERN Casa Grande Inn
Ranked #1 of 5 Hotels in Arroyo Grande
Certificate of Excellence
Cuyama Valley, United States
1 review
“Very Happy”
5 of 5 bubbles Reviewed 30 April 2014

I have stayed in this Hotel many times and will always stay there when I'm at the Coast. Love it, because they have smoking rooms. The price for what you get on the week days is very good. The weekends a little pricey, but not compared to other hotels in that area. I will be back very soon.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Theresa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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938 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
Madera, California, USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 26 April 2014

Our stay at this hotel was by far the worst experience I've ever had a BW hotel. Upon check-in the clerk tried to charge us for a room that I was using points on. The room given was outdated, musty odor and not very clean. Washcloths were dirty and had blood on them as if they were just folded from previous guests and put back on rack. There was loud running water somewhere that never stopped and the bed was EXTREMELY HARD, felt like a boxspring with no mattress. We ended up sleeping on the floor, which was more comfortable. Water pressure in shower was non existent. If neighbor flushed toilet or showered at the same time, you got a trickles of water. Upon check-out clerk did not want to hear my concerns and told me to complete the survey and walked away. I will not stay here again and do not recommend this hotel to anyone.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank RENEE S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AROMAS, United States
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 18 April 2014

They lost our reservations made a month ahead. Told us we could go elsewhere. We have stayed here many times and have loved it. Told me at the desk that I was confused about the dates. Our anniversary is the same every year, April the 12th!!. I t was our 49th. We were treated rudely. We arrived before 2 pm and were told No Rooms even though I had a person's name and the date I called and a confirm #. It sure took the bloom off the rose. Also the swimming pool had been demolished which no one told us about. Price is very high for weekends in April due to Cal Poly Open House.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Patricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 17 April 2014

The staff was very friendly and helpful. My room was in fact upgraded. Wow! More for the same price , can't beat that ! Coffee,tea and cookies were found in the lobby from 3-6PM. The proximity of the hotel is right off the freeway( near a large mall for the forgotten travel items). Only 10 minutes drive(North) to Pismo Beach for the beach,pier, restaurants and gift shops. The breakfast was filling and free, (waffles,yogurt,cereal etc) but not fancy. The repair of the pool ,spa and fitness will make this an exceptional stay.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank r0berts589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 April 2014

My friends and I used this hotel for a stop over on our way to LA from San Fran, it was great.

Quiet with large, clean rooms. Great service from the man the checked us in and indeed all staff that we came across were very helpful and polite.

The pool is currently out of use for an upgrade, this didn't affect us and they were apologetic about it.

They serve up a decent continental breakfast.

We stayed at a lot of hotels on our roadtrip and all agreed this was one of the best, especially for the price!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eitak86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 April 2014

Our first visit to Casa Grande and accommodations were perfect for us at the Best Western. We were on the second floor near the pool. Room was large, clean and comfortable. The temperature controls were easy to use and not too noisy when the air conditioning was on. If you prefer to bathe than shower, the tub was quite narrow.

The pool was clean and warm and very relaxing area. The hot tub offers an unintentional shower from the force of the vents so if you don't want to spoil your hair, stick to the pool. The breakfasts were much more than we expected offering waffles, and many warm food choices. It was a friendly crowd.... both in terms of the staff and the clientele and we met some wonderful people poolside.

I would ask for more outdoor seating to enjoy breakfast outdoors, as the poolside tables are not available until later in the morning.

Room Tip: Ask to be on the interior (pool) side for a nicer view.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Lovelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jacinto, California
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 8 April 2014

I recently stayed here on a road trip. The hotel lobby was very nice and check-in was a pleasant experience. The room was nice and spacious, but the furniture is in need of replacement. The bed was very comfortable.

Late in the evening we had an invasion of ants near the microwave, attacking our snacks and beverages. When I notified the desk of the problem, the only response was "thank you" rather than an apology. As a Best Western Diamond Elite member, I expect better than that.

The pool area is being remodeled but when it is done, it should be very nice.

If dining in the area, try AJ Spurs. Excellent food, good value. They take reservations too.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Casa Grande Inn

Property: BEST WESTERN Casa Grande Inn
Address: 850 Oak Park Blvd, Arroyo Grande, CA 93420-1812
Phone Number:
Region: United States > California > San Luis Obispo County > Arroyo Grande
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Arroyo Grande
Price Range (Based on Average Rates): ££
Hotel Class:3 star — BEST WESTERN Casa Grande Inn 3*
Number of rooms: 114
Official Description (provided by the hotel):
Best Western Casa Grande Inn is located on the beautiful Central Coast of California and offers a wide variety of activities. From walking on Pismo Beach, racing ATVs through the world famous Pismo Dunes, surfing, playing golf, wine tasting, fabulous dining options or just sitting back to watch the gorgeous sunsets...There is something for everyone to enjoy! Traveling with a dog? Not a problem! We only have a handful of designated pet-friendly rooms due to allergies for others, which I'm sure you understand. And the fee is only $20 per night...What a deal! **IMPORTANT! Please note, as of October 11th, our pool, hot tub, laundry and sauna rooms have reopened! They are newly renovated and absolutely beautiful! Come check them out!! ... more   less 
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Also Known As:
Best Western Casa Grande Hotel Arroyo Grande
Best Western Arroyo Grande
Best Western Casa Grande Inn Arroyo
Arroyo Grande Best Western

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