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“great hotel - sloooowww waitstaff in rest/bar”
Review of The Carlton Hotel

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The Carlton Hotel
Ranked #1 of 7 Hotels in Atascadero
Certificate of Excellence
A TripAdvisor Member
monterey calif
12
Reviewed 19 January 2006

nice room , slow staff in rest/bar area went twice both the same seems a shame

  • Stayed: November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
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431 - 437 of 437 reviews

A TripAdvisor Member
Los Angeles, California
19
Reviewed 27 December 2005

I have to admit the property is luxurious. The night manager and reservations people were attentive.

However, the problems begin with the restaurant staff. Basically, the cafe is miserably understaffed. We were 100% ignored from the time we entered. We seated ourselves and waited about 15 minutes before flagging down a waitress. When asking about service, the waitress was beyond rude and downright insulting. We left before ever seeing a menu. My wife and daughter were so humiliated by the waitress's comments that I canceled my reservation with the property.

I travel often on business and stay at many four and five star properties. The level of service at The Carlton Hotel restaurant fall well below even three star standards.

  • Stayed: December 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
9  Thank A TripAdvisor Member
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Reviewed 21 June 2017 via mobile
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Stayed: June 2017, travelled as a couple
Thank Yasuyo O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2017
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Room Tip: Sur le patio ou la rue.
See more room tips
  • Stayed: June 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Patrick c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2016 via mobile
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Stayed: March 2016, travelled as a couple
Thank Raymond P
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Carlton_Hotel_805, Manager at The Carlton Hotel, responded to this reviewResponded 8 March 2016
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Reviewed 26 March 2014
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  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Miki D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deanajalex, General Manager at The Carlton Hotel, responded to this reviewResponded 4 April 2014

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Reviewed 29 December 2008
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  • Stayed: December 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank gattobean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Carlton Hotel

Address: 6005 El Camino Real, Atascadero, CA 93422-4210
Phone Number:
Region: United States > California > San Luis Obispo County > Atascadero
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Atascadero
Price Range: £106 - £222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Carlton Hotel 3.5*
Number of rooms: 52
Official Description (provided by the hotel):
Our boutique, one-of-a-kind hotel is conveniently located in the Atascadero Arts District in the heart of San Luis Obispo County- sandy beaches, wine country and the historic downtown are all just a short drive (or stroll) away. We boast a locally sourced, artisanal Bakery & Cafe that is open daily. We are also ow a member of STASH Hotel rewards- a one-of-a-kind rewards program for ... more   less 
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Also Known As:
Carlton Hotel Atascadero

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