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“fair price for the area”

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Best Western Plus Colony Inn
Ranked #3 of 7 Hotels in Atascadero
Certificate of Excellence
Los Angeles
Level 5 Contributor
58 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“fair price for the area”
Reviewed 14 July 2014

The motel offered both pluses and minuses. The room was spacious and clean and the motel layout good. However, the wi-fi was poor. That problem was amplified by the fact that my cell phone provider is T-mobil and there is zero reception anywhere near this motel. The breakfast had an above average selection, but was set up in a hallway, making it difficult to get to things if there were other people at the same time. Overall, it was a bargain comared to most places in the area, but had some negative features.

Room Tip: Try for the 2nd floor (entrance level)
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  • Stayed May 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank murfplace1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geof F, General Manager at Best Western Plus Colony Inn, responded to this review, 18 July 2014
Thank you for both your positive & constructive remarks. We are in the process of an upgrade to our wifi service and expect the to be completed within the next few months. In the meantime, we are monitoring the service with our provider to maximize guest service. I regret you had problems with T-Mobile. I understand that they have been upgrading their towers, and as a result their service has been seriously limited. We are planning some changes to our breakfast service and hope top have some significant improvements in place within the coming weeks.
Thanks again for your comments. I hope we may be of service to you again in the future.
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482 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
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  • German first
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English first
Iselin, United States
1 review
Reviewed 12 July 2014

Our Stay in this hotel was excellent. The Location is awesome , rooms clean and Breakfast had a good variety . The oustanding part was the front office staff - She was extermely courteous and freindly . Such attention to the detail to ensure that the Guests are taken care off...10 on 10 on Customer Satifaction .

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sunil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geof F, General Manager at Best Western Plus Colony Inn, responded to this review, 16 July 2014
Thank you Sunil for the most kind & considerate comments. While we strive to achieve the level of satisfaction that you experienced, I know on occasion we may fall short. Your experience demonstrates that we can attain the level of comfort & service that you deserve.
I sincerely hope we may be of service to you in the future. Best regards.
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Riverside, California
Level 6 Contributor
1,075 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 302 helpful votes
Reviewed 8 July 2014

This is a well maintained and attractive hotel. The front desk area is under renovation, but still neat and serviceable.

Our room was fair size and offered a patio door to the pool area. The room was quiet and well air conditioned the first two nights. Our last night, Sunday, was disrupted by children running around the room over our's. The hotel was almost empty, yet guests were placed next door and above our room.

The breakfast area is very small. It appeared to be a converted hallway. The one lady handling the breakfast worked very hard but was overwhelmed by the guests.

I liken the behavior of the guest to sea gulls in a feeding frenzy. Adults and children alike handled food with their bare hands, picked food up and put it back. Children took piles of bacon and other food and then wasted what they took. One adult took a large bunch of bananas leaving none for other guests. The hotel needs to get more help at the breakfast bar and needs to control the guests.

Room Tip: Stay away from unruly children.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Chuck8700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geof F, General Manager at Best Western Plus Colony Inn, responded to this review, 16 July 2014
Thank you for your kind and constructive remarks. We are currently in the process of making positive improvements to our full Breakfast Bar layout & service. I will certainly take your comments into consideration as we move forward with the changes. Thanks again for your comments. I hope we will have the opportunity to serve your traveling needs again in the future. Best regards!
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Bakersfield, California
Level 3 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 July 2014

We attended the Atascadero Lakeside Wine Festival and stayed at the Best Western in Atascadero. There was a shuttle to and from the Wine Festival site which made it convenient and easy to attend. The gratis breakfast buffet was clean and enjoyable with an attendant frequently replenishing food items. The waffle maker was an added plus! The first night there was a sagging queen mattress which gave my wife a horrible backache. She moved to the other queen size bed at 3 AM in the morning and slept there until morning as well as the next night. Otherwise, the room was neat, clean, quiet and conveniently equipped with a coffee maker, microwave as well as a small refrigerator. A real value for those of us who have doggie bags from wonderful dinners in the central coast area.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 693j0hnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geof F, General Manager at Best Western Plus Colony Inn, responded to this review, 8 July 2014
Thank you for the kind & positive remarks. I am pleased to hear the staff served your needs and your had pleasant stay. The Atascadero Lakeside Wine Festival was an outstanding success and I'm glad you had a chance to enjoy it.
Likewise, I appreciate the constructive remark regarding the mattress. I will certainly take it into consideration as we go forward in making improvements to the hotel. I hope that you will visit us again. Best regards.
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prescott,arizona
Level 6 Contributor
306 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 3 July 2014

We stayed here two nights on a wine tasting trip as an alternate to Paso Robles motels which were booked or way overpriced. Currently undergoing need remodel. Room smallish, but clean, quiet with good nearby restaurants. Staff was helpful. Miniscule breakfast area which we didn't use. Large pool and hot tub. No bells or whistles, but OK place to stay.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sueprc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geof F, General Manager at Best Western Plus Colony Inn, responded to this review, 8 July 2014
Thank you for taking the time to give us your thoughts. I was pleased to hear that your visit was pleasant and the staff was helpful. Your comments allow us to focus in on what we can do better to make your visit a "memorable stay".
In the meantime, we'll work on the "bells & whistles". Thanks again for your feedback. Best regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Porterville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

Currently remodeling, I have stayed here before and been very happy, ( It has become one of my go to's when scheduling for the Coast) It is a good value for location (Central Coast) Easy drive into SLO for Cal Poly activities. This trip something just seemed to be not as great as in the past, maybe because they were remodeling.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Gail C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geof F, General Manager at Best Western Plus Colony Inn, responded to this review, 1 July 2014
Thank you for taking the time to share your thoughts. I do regret any shortcomings you may have experienced. The renovations may be a factor, but the fact of the matter is we should have delivered the service & facilities that you have come to expect.
Believe me when I say that I do not want to lose being your "go to" place. That kind of loyalty is of the utmost importance to me and the hotel. Please let me know if there is anything we can do for you in the future to make your visit both comfortable & satisfying. Go Mustangs! Best regards
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Lacey, Washington, Usa
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

The room was large & clean, the furnishings were dated B.W. pieces. The staff works hard to please. It is a 29 year old hotel with past remodels and undergoing a current remodel. , but the design seems somewhat odd and some of the work in our room looked unfinished. Breakfast was typical "included" meal- better than "Continental", but nothing fancy.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank TravelinMan385
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geof F, General Manager at Best Western Plus Colony Inn, responded to this review, 1 July 2014
Thank you for taking the time to give us both positive & constructive feedback.
I take your remarks regarding the room & breakfast very seriously. They will be considered as I build a plan to improve and move the Colony Inn forward in the months & years ahead.
Thank you again for your time & consideration. Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Colony Inn

Property: Best Western Plus Colony Inn
Address: 3600 El Camino Real, Atascadero, CA 93422
Phone Number:
Region: United States > California > San Luis Obispo County > Atascadero
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Atascadero
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Colony Inn 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
BEST WESTERN PLUS Colony Inn is the perfect place to stay on California's Central Coast. Located in Atascadero, CA and surrounded by the special charm and excitement of Paso Robles Wine Country, BEST WESTERN PLUS Colony Inn is the perfect location for wine tasting, bike riding, golf, visiting the historic missions, family outings, and hiking. Motorcycle enthuses enjoy traveling the spectacular coastline leading to the Pacific Ocean where you will enjoy Hearst Castle, Morro Bay Harbor and quaint seaside shops, all minutes from the newly refreshed BEST WESTERN PLUS Colony Inn, Atascadero California. Hotel guests enjoy a fully appointed health club, Kennedy Club Fitness Center, which includes workout equipment, basketball courts, racquet ball courts, an Olympic size swimming pool, yoga and zumba classes and more. BEST WESTERN PLUS Colony Inn welcomes you to the Central Coast for family fun, a romantic get-away, business meetings and wine tasting! Corporate, military, AAA and senior rates are always available. Visit our calendar of events for attractions and events in San Luis Obispo County such Hot El Camino Nights & Car Show, The California Mid State Fair, The Tamale Festival, Paso Robles Wine Festival and Vine Street Showcase. ... more   less 
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Also Known As:
Best Western Plus Colony Hotel Atascadero
Best Western Atascadero
Atascadero Best Western
Best Western Colony Hotel

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