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“The staff make a difference”

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BEST WESTERN Golden Key
Ranked #1 of 7 Hotels in Auburn
Certificate of Excellence
1 review
“The staff make a difference”
4 of 5 bubbles Reviewed 26 June 2014

We stayed in Auburn, CA at the Best Western when we were looking for a house to buy. The hotel was very clean, clean pool, beautiful gardens, fast internet, nice little breakfast and a great location for a variety of meals. The people who work there took a real interest in our search and were happy for us when we found a home. We had a great introduction to Auburn and it's amenities. Our good feelings began here with friendly people who staff the Hotel. Thank you.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
Thank 250cliffh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn L, General Manager at BEST WESTERN Golden Key, responded to this review, 27 June 2014
I am so glad that our hotel could provide you and your family the " home away from home" until you found your new house. Welcome to Auburn. I am sure you will love it as much as I do.
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512 reviews from our community

Traveller rating
    282
    171
    44
    8
    7
See reviews for
198
144
43
56
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Any
English first
Lakewood, United States
1 review
4 of 5 bubbles Reviewed 22 June 2014

From the time I checked in until the time I checked out this was a great experience. The rooms were clean, the staff was very friendly and helpful. Breakfast was standard, but good. The grounds were clean and well kept and it was quiet even with the interstate a short distance away. This is a quaint property that has been very well maintained and updated.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Vicky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn L, General Manager at BEST WESTERN Golden Key, responded to this review, 24 June 2014
Thank you for taking the time to write a review about our hotel. I am so glad to see that my staff lived up to your expectations and we look forward to your returning in the near future.
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chico,ca
Level Contributor
78 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 21 June 2014

I'll start with the downside. It is an older motel with exterior corridors, no elevators, thin walls and near highway traffic, so noisy. We arrived early and were told to wait while the clerk finished the days departure paperwork. 2 minutes later another person walked in and was immediately greeted by a second clerk who checked them in. The plus, it's clean comfortable and reasonably priced. Fast food, restaurants and grocery within walking distance. The staff, except for the initial glitch, was friendly and helpful.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank catravlerChico_ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn L, General Manager at BEST WESTERN Golden Key, responded to this review, 23 June 2014
Thank you for taking the time to write a review about our hotel. We try to take care of our guests as quickly and professionally as possible and I apologize for any lack of this procedure during your check-in experience and hope you will return in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield Mo, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 14 June 2014

My son who lives in the Auburn area recommended this hotel and I am so glad he did. Wonderful friendly and helpful staff, clean spacious rooms with very comfortable beds. The grounds are beautifully landscaped with an open grassy area with picnic table, a nice pool and lots and lots of rose bushes and many other colorful flowers throughout. A VERY pleasant experience. I highly recommend this hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Matilda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Cruz, California
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 12 June 2014

Arrived and it was 104 degrees. Got to the room and hit the cool down to 65 and went out exploring for a couple of hours. Got back and the room was not cool. Called the desk and they
checked it. Someone had put it on heat mode. Problem solved. Very friendly front desk. Nice pool, close to grocery stores and restaurants. Room was average but was only there one night so it was good enough. Would stay here again. Nice complimentary breakfast as well.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JiuJitsguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fresno, California
1 review
5 of 5 bubbles Reviewed 10 June 2014

If you want ambiance, this is the place for you. The grounds are beautiful with a picnic ready park & bring your dog. If you bring your pet you are greeted with a doggy bag of goodies as well. The staff are outstanding from check in - check out, including maintenance, and housekeeping. It is a great location for everything in this picturesque area.

  • Stayed June 2014, travelled solo
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank 940nancyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn L, General Manager at BEST WESTERN Golden Key, responded to this review, 11 June 2014
Thank you for taking the time to write a review about our hotel. So many people travel with their pets and I am so glad you were pleased with the "doggie gift bag". Due to our drought, our beautiful green lawn has been getting browner, but we still have the area for you to have a picnic and play with your pets and we look forward to your returning to stay with us in the near future.
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Fremont, California
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

Extremely friendly staff and very helpful. Easy on and off to the freeway, which was great. Very clean hotel, a little dated, but nice. We enjoyed our stay here very much and would definitely stay again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank luvgrumpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn L, General Manager at BEST WESTERN Golden Key, responded to this review, 11 June 2014
Thank you for writing a review about our hotel when you stayed with us last. I am so glad to see that you were pleased with our hotel and my staff and we look forward to your next visit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Golden Key

Property: BEST WESTERN Golden Key
Address: 13450 Lincoln Way, Auburn, CA 95603-3238
Phone Number:
Region: United States > California > Auburn
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Auburn
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Golden Key 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Welcome to the BEST WESTERN Golden Key, located in the heart of Auburn, California. Stay at this pet-friendly Auburn, California hotel located near Historic Old Town Auburn, the American River Nature Recreation Area and the Marshall Gold Discovery State Park. Guests will be close to a variety of outdoor activities including the Raspberry Hill Black Oaks golf course, Turkey Creek golf course, the American River Nature Recreation Area and Squaw Valley Ski Resort. The BEST WESTERN Golden Key features 68 spaciously-appointed guest rooms each complete with a microwave, mini fridge, cable television and high-speed Internet access. Guests will wake each morning to a complimentary continental breakfast featuring freshly made waffles. Additional amenities include an outdoor swimming pool (heated from May-October)and hot tub, a beautiful garden and lawn area perfect for barbeques. Pets are welcome but must be registered with nominal pet fee. This Auburn hotel is close to a variety of area attractions including wine tasting, local museums, the American River, the Empire Mine and Sacramento, the state's capital. Guests will find great white water rafting, horseback riding and biking trails nearby. The BEST WESTERN Golden Key is also close to local events such as antique street fairs, the Mandarin Orange Festival and the Christmas Festival of Lights Parade. For superior customer service and a convenient Auburn, California location make a reservation at the BEST WESTERN Golden Key today! ... more   less 
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Also Known As:
Best Western Golden Key Hotel Auburn
Best Western Auburn
Best Western Hotel Auburn
Auburn Best Western

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