I was making a trip from OR below Portland to attend a dear friends Memorial service in Foresthill, CA. I checked out available lodging and could not find a phone number for any of them. The websites were like Priceline and Choice Hotels and they want you to book thru them and only thru them! I'm disabled and want to speak to someone at the front desk so I can make sure I'm not going to be mad when I get there because these websites are generic and don't care about your problems.
The Quality Inn was the only one I managed to get a direct number too, so I called and explained my needs and asked questions and was told they didn't have a handicapped accessible room available until the second day of my stay. I asked if they had a shower chair available, they did, and that worked for me. I made my reservation and when I arrived at 4am, the man on duty (a very nice Indian man, I forgot to get his name) helped me with my luggage and Betty whom I spoke to the day before set me up in a quiet room away from all the noise where I could park my car in front of the room as I had requested. The room wasn't fancy however it was one of the cleanest rooms I've ever stayed at (their housekeeping is very good)! The bed was comfortable, the sheets and blankets smelled clean and I slept very well. To my surprise, the coffee was really good (don't usually get the best coffee even in higher rated hotels and motels). I needed to go to some places and Robert not only gave me directions, but, also made me an easy and direct map to follow. He also drained the water from my ice chest (he carried it over to some plants not to waste the water) so I could go to the store to get more for it. When I checked out Betty helped load my car and was so kind. The housekeeping staff was sweet and helpful and always smiling.
I had a great 5 days there and why should I stay at a bigger, fancier, more expensive place when I can get excellent customer service, plus everything I could possibly need without the bigger price tag. I don't know about other Comfort Inns but plan on checking them out when I travel to see if they rate as well as the Comfort Inn Gold Country! : )
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- Also Known As:
- Travelodge Auburn
- Travel Lodge Auburn
- Auburn Travel Lodge
- Auburn Travelodge