We traveled to Catalina to celebrate my wife's birthday. Prior to arrival we searched online for the best overall hotel based on location, price, quality and guest reviews. We chose Metropole as our hotel.
The exterior is actually not bad and has a nice look to it. The front interior lobby is small and basic. Front lobby staff are pretty friendly and efficient regarding checking in and checking out. Upon our first visit to our room, we were disappointed. The room was very "sad". What I mean by that is it has no personality/character. The room is very basic and aged. I'm not sure what other rooms look like but our room was not very maintained right. The carpet needs to be replaced, the sink was clogged and water would fill up the bowl, the toilet would "run" for several minutes after a flush, the shower door frame has tons of rust and mildew, the shower head is beat up and has mildew. The room had no iron which is so unusual in any hotel. I had to ask the front desk to have a staff member bring one up. Bed isn't so comfortable and pillows suck. The TV had static no matter what channel we turned to. We were on the third floor out of four. Throughout our stay we had to listen to foot steps above us which was extremely annoying.
Basically, our stay at the Metropole was very disappointing. As of right now, we have no reason to stay at the Metropole the next time we visit Catalina. We have stayed at "Hotel Del Mar" before and plan on staying there in the future. Hotel Del Mar is literally beautiful and we had no complaints. The owners of a Metropole should get some renovating ideas from the owners of Hotel Del Mar.
Besides, our negative experience at Metropole, we had a great time in Catalina! My recommendation is to stay at Hotel Del Mar and pass on Metropole.
- Official Description (provided by the hotel):
- Hotel Metropole is the finest beachfront hotel on the island. VIP Oceanfront suites, jacuzzi baths, balconies, fireplaces available, complimentary continental breakfast, 40" flat screen TV's, free wifi, L'Occitane products, Frette linens, slippers & robes, rooftop jacuzzi and sundeck, private 2-bedroom Beach House, A Touch of Heaven day spa. The Metropole Market Place is just downstairs: miniature bowling, XT theater and arcade, Metropole Cafe, Coney's famous eatery, M Restaurant by ZEST, full service beauty salon, jewelry, clothing, unique gifts, gallery, special coffees and freshly baked treats, natural products and holistic remedies. Our property has everything you need for an amazing vacating on Catalina island! ... more less
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- Also Known As:
- Metropole Hotel Avalon
- Hotel Metropole Catalina Island/Avalon, CA