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“Perfect!”
4 of 5 bubbles Review of Pavilion Hotel

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Pavilion Hotel
Ranked #3 of 20 Hotels in Avalon
Certificate of Excellence
Level Contributor
117 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Perfect!”
4 of 5 bubbles Reviewed 2 July 2014 via mobile

I've been to Catalina several times, but have never stayed in Avalon in a hotel. Although we only stayed one night, the rooms were spacious, beautiful and just steps from the beach. An added bonus of staying here is that our rate included free wine and cheese in the afternoon and free breakfast in the morning. I would definitely stay here again!

Stayed July 2014
Helpful?
1 Thank Fieldtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, 14 July 2014
Dear Guest,

Thank you for choosing to stay at the Pavilion Hotel on your recent trip to Catalina Island. We loved having you as our guest. My team was happy that you were able to make your first stay in Avalon with us. We hope to see you again very soon!

Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,055 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (290)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Memphis, Tennessee
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

My husband and I had never been to Catalina Island so we picked this hotel from other reviews. We were not disappointed. We were warmly welcomed at the pier for the Catalina Express and had our bags carried to the hotel which is about a block from the pier. We arrived on a very early boat and hoped for an early check-in - unfortunately the hotel was super busy so they were not able to accommodate that request, but they had comfortable seating in the outdoor lobby area and we were able to enjoy the continental breakfast (which is very good). They also stored our bags so we could spend the day looking around the island and the shops. Everyone is VERY friendly and customer service oriented. I don't think I have experienced a friendlier staff at any other hotel. If you choose this property you will not be disappointed. Just so you know the beds are really comfortable - wish I could have taken one home with me!!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kmburke3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, 7 July 2014
Dear Guest,

Thank you for choosing to stay with us at the Pavilion Hotel on your recent trip to Catalina Island. My team and I are happy to hear that they helped to make your stay memorable. Thank you for letting us know what you enjoyed on TripAdvisor. We hope to see you again very soon!

Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Ontario, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

Had a great stay in Catalina and the Pavilion was a huge part of the reason why. The gorgeous interior courtyard and garden was our favourite part. Complimentary morning coffee by the flowers and evening wine and cheese by the fireplace was the kind of small detail that can really make a vacation stand out when you're reminiscing about it months later.

Room Tip: First floor with a semi private patio, if one is available.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Russell E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, 7 July 2014
Dear Guest,

Thank you for posting about your trip to Catalina Island on TripAdvisor. We loved having you as our guest and are happy to hear that you enjoyed your stay with us. I am happy to hear that you enjoyed our gardens and fire ring. We hope to see you again soon!

Sincerely,

Roberto Perico
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntington Beach, California
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

We have been coming to the Pavilion Hotel for years and it just keeps getting better. This hotel is a first class hotel for the Island. It's not just the location which can't be beat, it's the overall ambience for your stay. The breakfast is plentiful for most people, the wine/chesse time is relaxing watching the people go by and the boats leave the Island. Rooms are very comfortable and updated. The grounds are great especially the fire ring in the evening. And for families the beach is a few steps in front of the hotel. The staff is outstanding! It's just a 45 minute boat ride across from the main land. If you don't see us there before next June, you will see us next year when we celebrate our 59th Anniversary. Enjoy your time on the Island ~ the Millers

Room Tip: There is no elevator if you need one.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ValleyGirl1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, 7 July 2014
Dear Guest,

Thank you for staying with us on your recent trip to Catalina Island! We loved having you as our guests! Thank you for posting about your stay on TripAdvisor, my team and I appreciate your feedback. We hope to see you back here before you celebrate your 59th wedding anniversary!

Sincerely,

Roberto Perico
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palo Alto, California
Level Contributor
80 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

I have been coming to this location for almost 50 years. It has changed over the years. A lot.
It's very nice now -- the rooms are lovely & very well appointed. The staff could not be nicer & more helpful. The breakfast provided in the morning is enough to not need to eat elsewhere. Having a staff person make espresso, cappuccinos & lattes was a nice touch. The wine & cheese in the afternoon is also very civilized. Just sitting out in the patio areas is very relaxing & peaceful. I'll be back next year.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarcieBCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, 30 June 2014
Dear Guest,

We loved welcoming you back to the Pavilion Hotel on your recent trip to Catalina Island. Thank you for staying with us again and for posting about your experience on TripAdvisor. I will also be sure to pass along to my team that they helped to make your stay memorable. We cannot wait to see you again soon.

Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Costa Mesa, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 June 2014

I have never been to Catalina before and staying at the Pavilion Hotel enriched our experience. From the moment we checked in to the moment we checked out the staff was warm and accommodating.

The hotel is centrally located with beautiful ground and rooms that are clean and nicely maintained.

Overall a great experience.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NinjaAlly77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, 30 June 2014
Dear Guest,

Thank you for choosing to stay at the Pavilion Hotel on your recent trip to Catalina Island. We loved welcoming you to Avalon and our hotel. My team is happy to hear that they helped to make your stay memorable. Please come back and see us again soon!

Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 26 June 2014 via mobile

I am very disappointed in this hotel. It feels like a cheap motel. The grounds are nice, staff very accommodating, wine/cheese social a plus, location good, but the rooms are very old, towels are old as well as the carpets. When I asked for pillows last night, I was told they ran out. I've never stayed in a hotel and told that. Would not recommend and would not stay here again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RN90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review, 30 June 2014
Dear Guest,

Thank you for posting about your recent experience at the Pavilion Hotel. We appreciate your feedback as we use this to improve upon the quality of your experience in the future. Please email us at social@scico.com .

Sincerely,

Roberto Perico
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pavilion Hotel

Property: Pavilion Hotel
Address: 513 Crescent Ave., PO Box 737, Avalon, Catalina Island, CA 90704
Phone Number:
Region: United States > California > Catalina Island > Avalon
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Spa Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Avalon
#1 Spa Hotel in Avalon
#3 On the Beach Hotel in Avalon
#3 Romantic Hotel in Avalon
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Pavilion Hotel 3.5*
Number of rooms: 71
Official Description (provided by the hotel):
Complimentary room amenities include: Complimentary baggage service from the ferry, concierge service, continental breakfast, afternoon wine and cheese social, outdoor lounge with fire ring, movies, Blue Ray players & iPads for checkout, 37" flat screen TVs, HBO & Showtime movie channels, wireless Internet, iHome music centers, priority cabana/chaise reservations at Descanso Beach Club, priority table reservations at Avalon Grille, priority reservations at Island Spa Catalina, Starbucks coffee and tea, and in-room safes, refrigerators, irons, ironing boards & hair dryers. ... more   less 
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Also Known As:
Pavilion Lodge Catalina
Pavilion Hotel Avalon
Catalina Island Lodge Pavilion
Pavilion Lodge Avalon
Pavilion Hotel Catalina Island/Avalon, CA

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