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“Not very accommodating or friendly.”
Review of Avalon Grille

Avalon Grille
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Ranked #6 of 49 Restaurants in Avalon
Certificate of Excellence
Price range: US$16 - US$32
Cuisines: Steakhouse, Contemporary, American, Seafood
More restaurant details
Restaurant details
Good for: Groups, Special Occasion Dining, Business meetings, Local cuisine, View, Bar Scene, Romantic
Dining options: Lunch, After-hours, Brunch, Dinner, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Full Bar, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Dining style: Fine Dining
Cross street: Catalina Avenue
Description: Avalon's waterfront dining, located at the foot of the Green Pleasure Pier, is open seven days a week for lunch (Fri-Sun) and dinner with a lively, central bar and open air dining. The Avalon Grille features American regional dishes with a seasonal approach, paired with a world class selection of wines, micro-brew beers and cocktails in a casual and fun "al fresco" atmosphere overlooking Avalon Bay. The Avalon Grille boasts a fabulous menu including Miso Cured Bass, Lavender Roast Chicken and our famous Roasted Brussels Sprouts.
McHenry, Illinois, United States
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Not very accommodating or friendly.”
Reviewed 29 February 2012

Was recommended by our hotel but when we went the first time for lunch, it was closed. We were told to go for happy hour and a very nice dinner so we checked the website for hours since it was closed for lunch. The website said that happy hour was 4 to 5 so we got there about 4:30 and walked into the establishment and was stopped in our tracks by the staff saying that they were not open. (Why was the door unlocked????) We strolled the streets waiting for 5 o'clock and when we finally got there, we sat at the bar and asked about happy hour. The bartender said "That ended last week (Saturday)". We told him that we came because it was recommended by our hotel, but all he said was that he would have to let them know. He really wasn't concerned that we were inconvenienced. He didn't seem to care at all. We ate a lovely meal at a competitors and will never return again because of the inconsideration we we shown. We definitely will never recommend to any friends. When we returned to our hotel, we checked the website once again and nothing said that the happy hour ended so we feel we should have been shown a bit more courtesy and accommodation.

Visited February 2012
Helpful?
1 Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaSCICo, Public Relations Manager at Avalon Grille, responded to this review, 14 March 2012
We sincerely apologize for your less than favorable experience at the Avalon Grille. Our staff strives to provide guests with the best service, atmosphere and cuisine, and your review will help us to achieve these goals. There was an apparent internal communication error which has been dealt with. We hope that you allow us to change your initial impression of the Grille and visit us again on your next trip to the Island.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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846 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
El Cajon, California
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Great Restaurant - Food and Location”
Reviewed 29 February 2012

Really enjoyed this restaurant in Avalon. Our waitress was Letizia and she was really great!

  • Visited February 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Larry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Escondido, California
2 reviews
“awsome place”
Reviewed 28 February 2012

Love the food and staff.Leticia was a sweetheart of a server and just made our experiance wonderful.My hats off to all the staff.

Visited February 2012
Helpful?
Thank Eric R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlsbad
Level Contributor
35 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Nothing that fancy”
Reviewed 28 February 2012

I ordered the filet mignon, and husband shrimp pasta. For the price not worth it at all. But they had great wine and fun atmosphere.

Visited February 2012
Helpful?
Thank ARS819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington, United States
Level Contributor
59 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“A little refinement in Avalon.”
Reviewed 26 February 2012

Avalon Grille on the waterfront is one of the better restaurants in town. The menu is creative, modern, and varied without being strange. Service is friendly and the ambiance is quite pleasant. Definitely a place to try.

Visited February 2012
Helpful?
Thank Joe N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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