We scheduled two dives and neither one was scheduled correctly. The scheduler was very friendly but it was frustrating when we went to the shop in the morning and no one was there. We called several numbers that were listed at the shop and visited the dive site but after a couple of hours after our scheduled time we finally went to another shop. We couldn't get in contact the day prior to our scheduled dive either. They were very apologetic when they contacted us later in the day and hopefully it was a one-time miscommunication.
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