Anyone who would provide a good review to this hotel just does not know how to travel!
I reserved a two-bedroom suite because my wife and I were traveling with our daughter and upon arrival were told that the "maid that was to clean the suite called in sick" so we had to take two separate rooms. They did not understand the problem with the concept of leaving a teenager in a room by herself. At 8 AM the next morning we heard loud banging from the rooms upstairs. A call to the front desk was met with the revelation that the upstairs rooms were "being renovated" and the "construction would continue 8 AM - 6 PM until April 2012." Considering the state of our rooms the hotel surely needed renovation but we should have been told that the noise in our room would not be tolerable during the day when we made the reservation a week before.
They could not even get the small things right. There was no toilet tissue , soap, or shampoo in the room although we did have triple the conditioner. The toilet in our room did not work properly (water did not shut off and ran day and night). When I kept asking for it to be fixed I was told they did not care because toilets on Catalina use salt water.
Again, seriously, anyone who would give this hotel a good rating is either a relative or friend of the owners or just does not know how to travel!
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- Also Known As:
- Hotel Glenmore Plaza
- Glenmore Plaza Avalon
- Glenmore Plaza Catalina
- Glenmore Plaza Hotel Catalina Island/Avalon, CA