Had pretty much a perfect stay this summer at the St Regis. The renovation has left the property feeling fresh and luxurious, and the location is just great for walking to Wagner park and all the restaurants. The new bathrooms are really nice and I didn't want to get out from under the rain showerhead. But what sets this place apart is the really wonderful service. We never even stay a full week but every summer when we return we are greeted by name, and the staff seems genuinely happy to see us. They chat with my daughter and just really make us feel welcome. There is great consistency in service from the concierge to the front drive staff. This year I have to say pickups and drop-offs were incredibly speedy, we never had need of our car after we arrived since the valet staff will drive you around in the various house cars (Suburbans, Mercedes SUV, etc). I think a very good sign of a well run business is low staff turnover, and I can now recognize almost every employee. This year we got a free mango smoothie while sitting at the pool, it was really good. The pool remains a very relaxing spot under the aspen trees. Now to finish with the high and low spot. The high has to be the fantastic restaurant on-property, Chefs Club, it may not be the place "to be seen" but it is definitely the place to eat if you care most about the food. I reviewed this separately for those interested. The low is the breakfast restaurant. This place used to have great pastries but they are pretty bad now. Pancakes were bad, those also used to be pretty good. And perplexingly, service was hindered by too many staff members. It was hard for them to know what role they had, so they're almost tripping over each other but you are somehow getting slow and disorganized service. If they can work that out there would be no weakness to this place. A manager did come over and adjust my bill and apologize, I will say this made me feel a lot better, really everyone took great care of me. Overall I can't wait to come back next year.
- Official Description (provided by the hotel):
- The lavishly renovated St. Regis Aspen Resort offers a luxurious spa; world-renowned winter sports like skiing, sledding, and snowboarding; fine dining; and impressive event spaces in Colorado. ... more less
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- Also Known As:
- The St. Regis Aspen Resort Hotel Aspen
- St Regis Aspen
- St Regis Resort Aspen