We have been living in hotels across the country for the last 12 months as part of a 18 month work road trip. We stayed at the St. Regis for a total of 24 nights from December 13th to January 6th.
Overall, it is a very nice hotel. Very high end and new decor in common areas and rooms, comfortable beds, an excellent fitness center, incredibly friendly staff, well appointed and decorated rooms with many creature comforts (e.g., heated bathroom floors). The location is about as good as it gets in Aspen as there really aren't any true ski in/out hotels. The hotel is within walking distance to dozens of shops, so many great restaurants, two short blocks to the Ajax mountain gondola or one block to Ruby Park bus station which offers free and frequent rides to Snowmass, Buttermilk and Highland ski areas.
As a result of a booking issue (explained below) we experienced two very different room types at the hotel during our stay. The suites very comfortable and very well appointed (e.g., very comfortable over sized couches, comfortable lounging chairs in living room and bedroom, large televisions in living room and bedroom, gas fireplace, great shower, etc.). The suites are incredibly spacious as feature ample vanity space, closet space and large dresser drawers. The standard rooms are also well appointed and comfortable, but seem smaller than standard rooms in comparable hotels. Minor complaints include the sliding bathroom doors which don't offer much privacy or sound proofing and a very small desk.
Be prepared to pay premium prices for internet, room service and parking just as you would at only 5 star hotel in a ski town. The fitness center is very well equipped, new and clean, but there is an inexplicable large fee to use the locker room. However, you will receive kind, polite and prompt service from everyone from the front drive, front desk, bar and restaurants.
The hotel provides many nice touches including hot chocolate and other refreshments near the lobby, smores at the outdoor fire pit and many festive touches during the holidays including a huge ginger bread hotel, lots of holiday decor and we even saw Santa visiting with kids in the library just before Christmas.
Please note. We initially booked our reservation on Expedia. Shortly thereafter we were contacted by the hotel and informed by the hotel that our room type wasn't available throughout our stay. As a result, we would have to switch rooms five times (to the same room type) between December 23rd and January 1st. We were given two options by a friendly hotel representative. The hotel would agree to cancel the reservation due to the inconvenience or they would discount our rate, upgrade us to a suite for the first ten days and last six days of the our. We opted to stay assuming they would figure out a way to accommodate us without so many moves. Ultimately, we were only moved three times, but it would have been great if management figured out a way to minimize our moves. Please note, the butler service offered to pack and move all of our belongings during each move, but we couldn't accept due to the extraordinary amount of luggage and gear we travel with.
All in all, this is a very comfortable hotel and a near ideal location and a friendly staff. I would have awarded the hotel and overall excellent rating if not for the multiple moves and the small size of the standard rooms.
- Official Description (provided by the hotel):
- The lavishly renovated St. Regis Aspen Resort offers a luxurious spa; world-renowned winter sports like skiing, sledding, and snowboarding; fine dining; and impressive event spaces in Colorado. ... more less
- Reservation Options:
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- Also Known As:
- The St. Regis Aspen Resort Hotel Aspen
- St Regis Aspen
- St Regis Resort Aspen