We stayed at the Hotel Aspen this past weekend. As a family of 4 (two adults, two toddlers) finding an affordable and nice hotel in Aspen was important to us. I booked online (and saved money) so I knew I had the affordable part down (some hotels in Aspen are over $300 night and we got this hotel for $120 night). When we arrived, the girl at the front desk was swamped but very friendly to us. She even upgraded our room upon request to a more suitable room with a better view (and had the pack/n/play immediately moved over). We very much appreciated her level of service and obvious customer service skills. Unfortunately, our other dealings at the front desk were with a very unfriendly and rude man. Both interactions with him left us feeling slighted. Too bad the young girl didnt work more often. However the rest of our stay was nice. The hotel has a heated pool and our toddlers enjoyed that a great deal. The contenential breakfast was very nice - cereals, toasts, donuts, as well as, hot foods like eggs, bacon, and waffles. The room itself had a great view off of the balcony. The hotel is a bit old but the room overall was nice. The bed however was way too soft. And feather pillows only. Oh and it had a window air conditioner - noisy. Remember, this is a $120/night room - dont expect the Ritz. However it does have a fridge and microwave. So all in all we'd come back and stay in this hotel again. Its a great deal for Aspen. Plus there's a nice park right behind the hotel - perfect for young kids.
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