We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“They did nothing wrong!”
Review of Hotel Aspen

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Aspen
Ranked #10 of 36 Hotels in Aspen
Certificate of Excellence
Reviewed 22 December 2013

We had a terrific time and they were v responsive, well done!

The Hotel staff gave us a dehumidifier at 1am and cleaned the rooms on request.

The food at après and breakfast was above expectations. Go Aspen!

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ben S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Hotel Aspen, responded to this reviewResponded 25 December 2013

Dear Ben S,

Thank you so much for your review and we're so pleased that you had a great time with us in Aspen. I'll pass on your great compliments to the staff and we'll look forward to seeing you on a future trip to Aspen!

All the best,
Jeff Bay General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (504)
There are newer reviews for Hotel Aspen
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

201 - 207 of 504 reviews

Reviewed 20 December 2013

I emailed the manager less than 24 hours before we were due to arrive to ask if we could get a room with a view, fireplace, whatever. It was just a rare trip for us away from the hustle and bustle of daily life, not an anniversary or anything, but I figured I'd give it a shot. I figured the hotel wouldn't be too crowded in the early season, and I was right! The staff made it happen, we got a big, beautiful room with a fireplace and overlooking the pool, with the mountains not too far in the distance. Everything was clean and comfortable. The free breakfast was delicious and varied. We will be back!

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ali D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Hotel Aspen, responded to this reviewResponded 25 December 2013

Dear Ali D,

I'm so glad that we could be a part of making your quick getaway memorable.I'm glad that I could respond to you quickly and make sure you were in a great room. I appreciate the warm compliments and I'll be sure to pass on your accolades to the staff.
Shall we reserve a room for your next trip?

Best regards, Jeff Bay General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2013

Great location (but not in the heart of town). Quick walk into town. We had a long weekend there and appreciated the customer service (front desk). I thought the free "bike rental" was great! Also, great breakfast (included).

Room Tip: While the hotel is renovated, it feels older. Don't get a room with a kitchenette. Awkward setup...
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Victoria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Hotel Aspen, responded to this reviewResponded 25 December 2013

Dear Victoria G,

Thanks so much for your nice review and I'll pass on your compliments to our staff. While we have an amazing hotel it's truly our service that sets us apart. Glad you had a great time and we'll see you on your next trip to Aspen!

Take care, Jeff Bay General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2013

We really enjoyed our 5 night stay at Hotel Aspen. This is a low-key but wonderful place. It is centrally located on Main Street in Aspen, with easy access to the whole town. Our room was very clean and quiet, and we enjoyed watching the night-time stars and moon while soaking in our balcony jacuzzi very much. The staff were all very helpful, responsive, and kind. At check-out, Brad was exceptionally friendly and helpful with getting our bags from the room into our car. We would definitely stay here again. Highly recommended!

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JRG1008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Hotel Aspen, responded to this reviewResponded 25 December 2013

Dear JRG1008,

Thank you so much for the "Wonderful" review! We're so pleased you found our hotel to your liking and that our staff achieved their goal of exceptional and warm service. We look forward to your next visit with us!

Take care,

Jeff Bay
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2013

This place is near perfect, the staff is wonderful, everyone was so accommodating that you would think you were in a $600.00 room! Don't waste your money on other overpriced hotels in the Aspen area. Food is fantastic and well laid out each day. We stayed over a week and never had a questionable thought. Rooms are great, very clean, well thought out, and did I say Clean Clean Clean. Can't wait to get back in the Spring; I'm sure it's as quiet and beautiful in the Spring as it is now in December. Great heated pool are and Spa...
Thank You to an exceptional staff everyone was kind and never said "Can't"

GREAT JOB FOLKS!!!

Room Tip: Go for the Deluxe King or Queen with a patio or balcony! Hotel is very private and quiet!
  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tyler R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Hotel Aspen, responded to this reviewResponded 25 December 2013

Dear Tyler R,

Shhhhh... Don't tell anyone! Actually, tell everyone! Thank you so much for the great review and positive feedback. I'll pass your compliments on to our staff and we so appreciate you letting us know how wonderful your stay with us was. We hope that you can make it back to Aspen and the Hotel Aspen soon!

Take care, Jeff Bay General Manage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2013

Highly recommended! The staff are amazing. I did not hear "no". They have been so helpful from transportation to daily breakfast to post ski snack.

Pros:
Free airport shuttle
Free WIFI
Free breakfast (which is great because aspen's restaurants are expensive)
Post ski snacks
Helpful staff
Near the Aspen ski area and bus stop to free shuttle to Snowmass.

Cons:
None


Great job Hotel Aspen! Kudos to Kyle, Brad and the (I'm sorry I forgot his name) Hispanic Dining Guy.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ace_Cleofe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Hotel Aspen, responded to this reviewResponded 25 December 2013

Dear Ace_Cleofe,

Thank you so much for the detailed and thoughtful review of our hotel. We are so pleased you had a great time with us. You are correct that our location, amenities, service and value make us a clear choice when it comes to Aspen lodging. Thanks again, and we look forward to seeing you again soon!

Best regards,

Jeff Bay, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2013 via mobile

I loved my experience in aspen especially staying here. The bed were so comfy, the room was nice an big an very clean, the staff was very respectful and nice. Great location to everything. I will definitely come back to stay here again.

Stayed: December 2013, travelled solo
Thank Alex C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Hotel Aspen, responded to this reviewResponded 25 December 2013

Dear Alex C,

I really appreciate you taking the time to write us about your great stay. I'm so pleased that you had a fantastic trip and enjoyed Aspen, we'll look forward to seeing you again soon!

Take care, Jeff Bay General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Aspen hotels
0.2 mi away
The Limelight Hotel
0.1 mi away
Molly Gibson Lodge
Molly Gibson Lodge
#16 of 36 in Aspen
538 reviews
2.2 mi away
The Inn at Aspen
The Inn at Aspen
#12 of 36 in Aspen
196 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel Jerome, An Auberge Resort
0.3 mi away
Mountain Chalet Aspen
0.8 mi away
Aspen Meadows Resort
Aspen Meadows Resort
#5 of 36 in Aspen
967 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Aspen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Aspen

Address: 110 West Main Street, Aspen, CO 81611-1710
Region: United States > Colorado > Aspen
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #10 of 36 Hotels in Aspen
Price Range: £100 - £501 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Aspen 3*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, TripOnline SA, Ebookers, Agoda, Evoline ltd, 5viajes2012 S.L. and getaroom.com so you can book your Hotel Aspen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing