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“Fabulous place to stay in Aspen”
Review of Hotel Aspen

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Hotel Aspen
Ranked #9 of 34 Hotels in Aspen
Certificate of Excellence
Princeton, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fabulous place to stay in Aspen”
Reviewed 28 December 2013

My husband and I spent a week at Hotel Aspen and the service and staff were absolutely amazing. The room was very clean and spacious. The location of the hotel was within walking distance to all of the restaurants and shops. The morning breakfast and après ski dining certainly exceeded our expectations for quality and service. We met, Ernesto, who works in the dining area and he was so incredibly friendly and pointed us in the right direction when it came to restaurants and things to do. His energy really made us welcome and it was so nice to see talk to him about our day and plans. The front desk staff were also very helpful when we had questions regarding transportation to the various ski resorts. We will definitely recommend this hotel and, hopefully, we can return. Having traveled extensively, I really have to give credit to Hotel Aspen for the high level of professionalism, fantastic service, and comfort. The sheets and pillows were so comfortable especially after a long day on the slopes! Great place to stay and visit. Thank you so much!

Room Tip: We stayed on the second floor and it was very quiet.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
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Helpful?
1 Thank jtraveler1523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Hotel Aspen, responded to this review, 21 February 2014
Dear jtraveller1523,

Thank you so much for your kind words and we are so pleased that you had a great stay with us. I'm so please you found our hotel comfortable and I will pass on your accolades to our staff. Hope to see you again on another trip to Aspen in the future.

Take care,

Jeff Bay
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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493 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
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English first
Steamboat Springs, Colorado
1 review
Reviewed 23 December 2013

We stayed one night at this hotel during early season in December. We were very happy with the hotel, the breakfast and could't be happier with the location. There would be no reason to stay further down valley to save money, but be stuck with the commute into town each day.

  • Stayed December 2013, travelled on business
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    • Location
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Helpful?
Thank BrianSteamboat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Hotel Aspen, responded to this review, 25 December 2013
Dear BrianSteamboat,

Hmmm, I think you should change your screen name to BrianAspen! I so appreciate you taking the time to let us know that you had a great stay with us and I'm so glad that you enjoyed the location and amenities, come back and see us again "down south" soon!

Take care,

Jeff Bay
General Manager
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Sydney, Australia
2 reviews
Reviewed 22 December 2013

We had a terrific time and they were v responsive, well done!

The Hotel staff gave us a dehumidifier at 1am and cleaned the rooms on request.

The food at après and breakfast was above expectations. Go Aspen!

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
Thank Ben S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Hotel Aspen, responded to this review, 25 December 2013
Dear Ben S,

Thank you so much for your review and we're so pleased that you had a great time with us in Aspen. I'll pass on your great compliments to the staff and we'll look forward to seeing you on a future trip to Aspen!

All the best,
Jeff Bay General Manager
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Breckenridge, Colorado
1 review
Reviewed 20 December 2013

I emailed the manager less than 24 hours before we were due to arrive to ask if we could get a room with a view, fireplace, whatever. It was just a rare trip for us away from the hustle and bustle of daily life, not an anniversary or anything, but I figured I'd give it a shot. I figured the hotel wouldn't be too crowded in the early season, and I was right! The staff made it happen, we got a big, beautiful room with a fireplace and overlooking the pool, with the mountains not too far in the distance. Everything was clean and comfortable. The free breakfast was delicious and varied. We will be back!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Ali D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Hotel Aspen, responded to this review, 25 December 2013
Dear Ali D,

I'm so glad that we could be a part of making your quick getaway memorable.I'm glad that I could respond to you quickly and make sure you were in a great room. I appreciate the warm compliments and I'll be sure to pass on your accolades to the staff.
Shall we reserve a room for your next trip?

Best regards, Jeff Bay General Manager
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Colorado Springs, Colorado
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 December 2013

Great location (but not in the heart of town). Quick walk into town. We had a long weekend there and appreciated the customer service (front desk). I thought the free "bike rental" was great! Also, great breakfast (included).

Room Tip: While the hotel is renovated, it feels older. Don't get a room with a kitchenette. Awkward setup...
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  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
Thank Victoria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Hotel Aspen, responded to this review, 25 December 2013
Dear Victoria G,

Thanks so much for your nice review and I'll pass on your compliments to our staff. While we have an amazing hotel it's truly our service that sets us apart. Glad you had a great time and we'll see you on your next trip to Aspen!

Take care, Jeff Bay General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boulder, Colorado
1 review
Reviewed 17 December 2013

We really enjoyed our 5 night stay at Hotel Aspen. This is a low-key but wonderful place. It is centrally located on Main Street in Aspen, with easy access to the whole town. Our room was very clean and quiet, and we enjoyed watching the night-time stars and moon while soaking in our balcony jacuzzi very much. The staff were all very helpful, responsive, and kind. At check-out, Brad was exceptionally friendly and helpful with getting our bags from the room into our car. We would definitely stay here again. Highly recommended!

  • Stayed December 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank JRG1008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Hotel Aspen, responded to this review, 25 December 2013
Dear JRG1008,

Thank you so much for the "Wonderful" review! We're so pleased you found our hotel to your liking and that our staff achieved their goal of exceptional and warm service. We look forward to your next visit with us!

Take care,

Jeff Bay
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beverly Hills, California
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 December 2013

This place is near perfect, the staff is wonderful, everyone was so accommodating that you would think you were in a $600.00 room! Don't waste your money on other overpriced hotels in the Aspen area. Food is fantastic and well laid out each day. We stayed over a week and never had a questionable thought. Rooms are great, very clean, well thought out, and did I say Clean Clean Clean. Can't wait to get back in the Spring; I'm sure it's as quiet and beautiful in the Spring as it is now in December. Great heated pool are and Spa...
Thank You to an exceptional staff everyone was kind and never said "Can't"

GREAT JOB FOLKS!!!

Room Tip: Go for the Deluxe King or Queen with a patio or balcony! Hotel is very private and quiet!
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tyler R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Hotel Aspen, responded to this review, 25 December 2013
Dear Tyler R,

Shhhhh... Don't tell anyone! Actually, tell everyone! Thank you so much for the great review and positive feedback. I'll pass your compliments on to our staff and we so appreciate you letting us know how wonderful your stay with us was. We hope that you can make it back to Aspen and the Hotel Aspen soon!

Take care, Jeff Bay General Manage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Aspen

Property: Hotel Aspen
Address: 110 West Main Street, Aspen, CO 81611-1710
Region: United States > Colorado > Aspen
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #9 of 34 Hotels in Aspen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Aspen 3*
Number of rooms: 45
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