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“Overbooked= Out of Luck”

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Aspen Meadows Resort
Ranked #5 of 35 Hotels in Aspen
Certificate of Excellence
DC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Overbooked= Out of Luck”
1 of 5 bubbles Reviewed 6 September 2006

While the property itself is lovely, the attitude and shameful display from the desk clerk and management during a holiday weekend should serve as a word to the wise before booking here. After booking and pre-paying for a room for three adults with two queen beds, we were checked-in to a room with a single bed. When I asked the clerk why this had happened, he claimed ignorance and asked, "Should we make your room available to someone else? Will you be leaving?" After Expedia contaced the manager, her response was that they had overbooked and there was nothing they could do. End of story.
If you have another option in Aspen, take it.

  • Liked — Setting
  • Disliked — Miserable customer service/satisfaction
  • Tips/Secrets — If you have another option in Aspen, take it.
  • Stayed September 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank JDK123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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858 reviews from our community

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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
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English first
Lewisville, North Carolina
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 bubbles Reviewed 26 August 2006

Very nice and comfortable property. Staff is excellent and very courteous and helpful. Rooms are plain but nice. We stayed in Jr. Suite which had a living room and separate bedroom with TV's, wireless internet. Nice walking trails, first class workout facility, great tennis courts. Walking distance to downtown Aspen. Our conference rate was about $150/night. Restaurant (Plato's) very good. They discourage cars so driving is a hassle. Parking garage is a good distance from rooms. They do offer cart assistance in getting luggage to room.

Stayed August 2006
Helpful?
3 Thank SteveNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 14 October 2005

This is an absolutely beautiful location, and the rooms are enormous, much larger than many suites I have stayed in. I've never paid for my stay, but I've heard the prices are comparatively reasonable, which would make this place an absolute steal. The staff are nearly always courteous. I would stay here again in a second.

Helpful?
1 Thank gravitas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canton Michigan
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 14 January 2005

Comfortable place to stay, great views, great prices, and the home of the venerable Aspen Institute

Helpful?
2 Thank mu22y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aspen Meadows Resort

Property: Aspen Meadows Resort
Address: 845 Meadows Rd, Aspen, CO 81611
Phone Number:
Region: United States > Colorado > Aspen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Aspen
#5 Luxury Hotel in Aspen
#5 Business Hotel in Aspen
#7 Romantic Hotel in Aspen
#9 Family Hotel in Aspen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Aspen Meadows Resort 4*
Number of rooms: 98
Official Description (provided by the hotel):
40 sweeping acres, 98 spacious guest suites, award-winning dining and truly spectacular views, the Aspen Meadows Resort is an unforgettable, Aspen gem. A Dolce Hotels & Resorts destination, and home of the Aspen Institute, this classic, Bauhaus-designed resort boasts 22,000 sq.ft. of meeting and event space plus fabulous amenities such as free downtown and airport transportation, 24 hour front desk service, 3 onsite dining options, expansive health club, outdoor heated lap pool and hot tub, spa services, 6 tennis courts (seasonal), complimentary seasonal bike and snowshoe rental and 24 hour business center. In-suite amenities include LCD flat screen TV, complimentary Wi-Fi, wet bar, pull out sleeper sofa, working spaces, separate living areas, balconies or patios and plenty of natural light with floor-to-ceiling windows. ... more   less 
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Also Known As:
Aspen Meadows Hotel Aspen
Meadows Hotel Aspen

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