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“Service is supreme”
4 of 5 bubbles Review of The Innsbruck

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The Innsbruck
Ranked #10 of 35 Hotels in Aspen
Certificate of Excellence
GreenLeadersSilver level
Illinois
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Service is supreme”
4 of 5 bubbles Reviewed 3 March 2014

Thanks Phil for everything you did. You were very nice and very helpful. The resort is updated, very nice, the spa needs work. The room was exceptional. The housekeeping staff did a great job. Location is very close to the buses to take you to the ski hills.

  • Stayed February 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chicritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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289 reviews from our community

Traveller rating
    244
    34
    5
    4
    2
See reviews for
91
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8
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 March 2014

They take you everywhere in their car, clean your rooms nightly, and offer excellent conceirge service. Gemma, one of the concierges was awesome. The location is very central, but it is right off main street so you do have some car traffic. And the rooms face the street which minimizes privacy.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CatherineLFA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

I cannot say enough great things about my experience at the Innsbruck Aspen. We rented a 1 bedroom unit. It was on a below-grade floor but that did not at all take away from the great experience. The apartment decoration is like Pottery Barn meets upscale ski lodge -- beautiful stone countertops, upscale kitchenware, comfy beds, and a luxurious steam shower! The staff at the Innsbruck is friendly and accommodating with being over-bearing. We used the Innsbruck car service every day, but really it is close enough to walk to Aspen mountain, the local bus stops, or anywhere in town, if you're not carrying equipment. The only complaint I heard from my friend is that the hide-a-way mattress had some sagging. Overall, the Innsbruck was an wonderful way to experience Aspen.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shera14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Collins, Colorado
1 review
5 of 5 bubbles Reviewed 17 February 2014

Our stay at The Innsbruck was a great experience. From the moment we arrived the service was excellent. Gemma and the front desk staff were extremely accommodating. She went above and beyond to make sure our stay was relaxing and fun. They took care of the smallest details including carrying our skis to the private and secure ski room and even arranged for rides too and from dinner in their free SUV shuttle. Gemma gave us great recommendations on places to eat. I would recommend The Innsbruck to any of my friends.

Room Tip: Room 3010 was amazing. Great view of the ski area
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lexington, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 February 2014

This is the best lodging experience we have ever had. The Innsbruck has a free shuttle to pick you up from the airport, take you to the grocery, and any other stops you would like to go in the city. Free bus service to the slopes is within a block of the resort. They will also store your skis in a locker over night. The rooms were very spacious, clean and well decorated. The staff was extremely hospitability. We will definitely come back!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cedgington2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springdale, Arkansas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 February 2014

This was a terrific stay! The quality and cleanliness of the room was refreshing, and just the way it was advertised. The service was truly extraordinary, with each concierge being very down to earth and helpful. Laine was particularly helpful in suggesting good eating places and places to ski for our level of experience. All of the staff were exceptionally helpful, including the shuttle drivers and housekeeping. The location was very good, and became excellent because of the shuttle service timeliness and friendliness. We would highly recommend staying at this fine home away from home.

Room Tip: Garden area is quiet, upper level has more view - all units are very nice.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 30 January 2014

This was our second time staying at The Innsbruck and we will definitely be back again in the future. Everyone at The Innsbruck made our ski weekend exceptional. All of the staff were so friendly and helpful with recommendations, rides to wherever we needed to go, reservations, and thank you for the fan! The room is beautiful and it is so great to sit by the fire and warm up after a long day on the mountain. Location is perfect, as it is only a 5 minute walk to all the wonderful restaurants that Aspen has to offer.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lynnie013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Innsbruck

Property: The Innsbruck
Address: 233 W Main St, Aspen, CO 81611-1711
Phone Number:
Region: United States > Colorado > Aspen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Aspen
#5 Family Hotel in Aspen
#5 Green Hotel in Aspen
#7 Luxury Hotel in Aspen
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Innsbruck 4*
Number of rooms: 17
Official Description (provided by the hotel):
The Innsbruck Luxury Condominiums offers 17 beautifully decorated condos, with the benefit of hotel services. Furnishings include fireplaces and sofa beds. Guest rooms feature LCD televisions with premium TV channel(s). Business-friendly rooms are equipped with wireless Internet access, multi-line phones, and free local calls. Free transportation to and from the Aspen airport as well as transportation around town. Outdoor heated resistance swimming pool, hot tub and a dedicated concierge. ... more   less 
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Also Known As:
The Innsbruck Hotel Aspen
Innsbruck Hotel Aspen

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